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Xi'an Ao Peng Network Technology Co., Ltd.


Country United States
State California
City Sunnyvale
Address 513 Hope Terrace 1
Phone (408) 203-6766

Xi'an Ao Peng Network Technology Co., Ltd. Reviews

Most Useful Comment
  • Mar 11, 2019

Fake tracking numbers and misspelled replies

Can this company be sued? I can't believe how many reviews they have, they are despicable. They are stealing from us and are getting away with it. They give me a run around on the tracking number and delivery status. I didn't pay but 23.00 for my item but still it's money wasted and deposited to some fraudulent people.

Mark as Useful [3 votes]
  • Apr 11, 2019

Ordered twice & never recieved

I ordered a jacket from this company a couple of months ago, waited but never received. They took money from my refund so I didn't get the total amount. Ordered the same jacket (stupid me) and have opened a case with PayPal. Not even an email from them.

Do not buy from this company!!!!!

Mark as Useful [2 votes]
  • Apr 7, 2019

Where is my order

I oredered through BerryLook -Xi orderplus network technology co ltd . Have had my card chareged haven't received any shipping notice no contact with berrtlook tried several times to email then no answer what is going on .Can anyone help .

Mark as Useful [2 votes]
  • Apr 5, 2019

More of the same

Over $150 in merchandise never received. I have placed claims with PayPal but should have read these reviews first.

Mark as Useful [2 votes]
  • Apr 3, 2019

No goods yet and I doubt if I a getting any

why can paypal not protect this scam?

Mark as Useful [2 votes]
  • Mar 6, 2019

BUYER BEWARE FALSIFIED ADVERTISING

This company goes by several different names Berrylook, cathybuy, onlyyou, topjara and prettyyou to name a few. They come up as pop up ads on many different websites, offering great buys and very attractive merchandise. It is all rubbish. CUSTOMER SERVICE IS HORRIBLE. There’s no phone number for these companies, and your lucky to get a respectable response concerning WRONG MERCHANDISE RECEIVED. Also if their out of stock, after excepting payments on items ordered, they only offer STORE CREDIT.

THEIR STORE CREDIT IS WORTHLESS BECAUSE THEIR PRODUCTS ARE NOT WORTH A DIME.

Mark as Useful [2 votes]
  • Jan 8, 2019

badest service ever

the shoes I ordered were completely different than the ones I received .... ugly and cheap... all what I expect when I knew that this a Chinese product

Mark as Useful [2 votes]
  • Dec 20, 2018

Hi

This company should not be used to purchase any item. I placed an order for 4 items and my payment was taken straight away I then received and email stating that one of the items was out of stock and that I would get a refund. That was about 6 weeks ago and the other items have not been received or the refund and when I try to get in touch with them my emails fail to go through and they have no phone numbers to contact them.

Mark as Useful [2 votes]
  • Dec 4, 2018

Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. I sent them another email with my new request for merchandise and to use my credit of $61.00 (instead of a refund).

Two days passed and I have not heard from "Cathybuy" as to a confirmation on my new order. They didn't even offer a refund for me. Today (2nd day), I resent my email requesting new merchandise. I forwarded my previous email along with a message to them that I haven't heard back from them about this email. I told them I needed this merchandise before December 18th, but no answer.

I also requested a full refund and to forget the merchandise order. I just want a refund. Tried to call paypal, but they were closed. I gave Cathybuy my Chase Visa debit card number, but they used PalPal instead.

I have an account, but haven't used it in 10 years. There is no money in my PayPal account. So I don't know how they financed it. The total amount I paid was $109.86. . In the morning, I will call PayPal to see what transpired. I am also going to contact my Chase debit card and report this fraud.

Mark as Useful [2 votes]
  • Apr 16, 2019

Xi'an ao peng network technology co., ltd. Did not sedn any items for my 129.00

  • Apr 15, 2019

Never Received Items Ordered

Do Not buy from this company !

  • Apr 14, 2019

Rip off merchants

Ordered via A Facebook advert and PayPal

No confirmation of the order or goods , legalities to follow.

  • Apr 9, 2019

Never received my order March 28

sent an email and no respond I will report as a fraud.. to my bank

  • Apr 8, 2019

no way to return. Products are so inferior to pictures.

I have the same advice as all the rest so far - items I received were so far from what I thought I was buying online and no way to return??? so frustrated.

  • Mar 25, 2019

Does Xi'an own Trendy Super too?

Software is a joke in the billing and shipping part....it auto filled never showed until you click continue then you get a confirm successful. The address I don't even know how it got there NOT one I have ever used

  • Mar 20, 2019

Worst Quality EVER

I purchased several items from them because they look great on their site (can't find it anymore). I purchased the items based on the US sizing their provided and when they arrived (5 weeks later, even though I paid for rush delivery) they were all significantly smaller than describe. By a lot!!!! What is suppose to be a XXL looks like an XS.

  • Mar 18, 2019

FRAUD!!!

I placed an order above $100 USD, never received the products but a number of emails saying that shipping was delayed due to a high volumen of orders...terrible!!!...I bought at trendysuper.com

  • Feb 26, 2019

HORRIBLE SERVICE!

I placed an order on 02/04/2019 for $159.00 and never received any confirmation or anything. I did not here from them until I placed a dispute on paypal. They then sent me several messages stating they would give me MORE merchandise or a refund if I closed the case. I closed the case and NEVER received a dime back! RIPOFF/CON ARTISTS!!!!

  • Feb 14, 2019

DO NOT BUY FROM THIS SELLER

I purchased a shirt and sweater for $51. It has been over 4 weeks and I have not received my product. When I go online I can not find a phone number just an email address to contact them. I have been emailing them over and over and no one will respond. Since I used American Express, I did get my credit but they are a FRAUD!!!!!!!!!!!!! DO NOT BUY FROM THEM. Website was www.topjara.com Paypal showed their company name to be: topjara-Xi' an Orderplus Network Technology Co., Ltd

The only email I could find for them was: [email protected]

  • Jan 10, 2019

Poor Quality Wrong Size and Products Have Bad Odor

Hi

This company should not be used to purchase any item. I placed an order for 4 items and my payment was taken straight away I did not then receive any email or memo that one of the items was out of stock and that I would get a refund. That was about 6 weeks ago. The other items I received but were not at all like the picture of the products. I ordered a coat 2 sizes larger (2xl) and the coat was very small. I ordered 2 hats, one was crushed and the other hat had a very bad odor (unbearable). I try to get in touch with them by emails and was able to connect with a customer service representative. However I was unable to connect with the customer service department. The email communications failed to go through and they have no phone numbers to contact them. I am totally dissatisfied with their products and service. I will never order anything from them again. I will be contacting Paypal as well.

  • Jan 12, 2019

Prettyyo.com

Xi'an Ao Peng Network Technology Co., Ltd. Has several small companies listed under their companies; Prettyyo, Cathybuy to name a few. Noticed that they all sell-some of the exact same merchandise, have the same website setup and the same refund, return and exchange policy. 1 star is given for each but it should actually be (-5 stars).

  • Jan 15, 2019

This seller is protected by Paypal!

I ordered 4 articles at onlyyou. Two articles were delivered, but did not correspond approximately to the offered goods and have been damaged! Two other articles haven´t been delivered. The articles were still fully charged.

The seller is obviously a deceiver. But the unfair thing ist, that PayPal protects this seller! The seller offered me a partial refund of 18 Dollars (the total amount was 92 Dollar) which I refused. And then Paypal closed the case and I did no refund.

Now, I will show the seller to the police.

Mark as Useful [4 votes]

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