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Xi'an Ao Peng Network Technology Co., Ltd.


Country United States
State California
City Sunnyvale
Address 513 Hope Terrace 1
Phone (408) 203-6766

Xi'an Ao Peng Network Technology Co., Ltd. Reviews

  • Feb 14, 2019

DO NOT BUY FROM THIS SELLER

I purchased a shirt and sweater for $51. It has been over 4 weeks and I have not received my product. When I go online I can not find a phone number just an email address to contact them. I have been emailing them over and over and no one will respond. Since I used American Express, I did get my credit but they are a FRAUD!!!!!!!!!!!!! DO NOT BUY FROM THEM. Website was www.topjara.com Paypal showed their company name to be: topjara-Xi' an Orderplus Network Technology Co., Ltd

The only email I could find for them was: [email protected]

  • Jan 10, 2019

Poor Quality Wrong Size and Products Have Bad Odor

Hi

This company should not be used to purchase any item. I placed an order for 4 items and my payment was taken straight away I did not then receive any email or memo that one of the items was out of stock and that I would get a refund. That was about 6 weeks ago. The other items I received but were not at all like the picture of the products. I ordered a coat 2 sizes larger (2xl) and the coat was very small. I ordered 2 hats, one was crushed and the other hat had a very bad odor (unbearable). I try to get in touch with them by emails and was able to connect with a customer service representative. However I was unable to connect with the customer service department. The email communications failed to go through and they have no phone numbers to contact them. I am totally dissatisfied with their products and service. I will never order anything from them again. I will be contacting Paypal as well.

  • Jan 12, 2019

Prettyyo.com

Xi'an Ao Peng Network Technology Co., Ltd. Has several small companies listed under their companies; Prettyyo, Cathybuy to name a few. Noticed that they all sell-some of the exact same merchandise, have the same website setup and the same refund, return and exchange policy. 1 star is given for each but it should actually be (-5 stars).

  • Jan 15, 2019

This seller is protected by Paypal!

I ordered 4 articles at onlyyou. Two articles were delivered, but did not correspond approximately to the offered goods and have been damaged! Two other articles havenĀ“t been delivered. The articles were still fully charged.

The seller is obviously a deceiver. But the unfair thing ist, that PayPal protects this seller! The seller offered me a partial refund of 18 Dollars (the total amount was 92 Dollar) which I refused. And then Paypal closed the case and I did no refund.

Now, I will show the seller to the police.

  • Jan 8, 2019

badest service ever

the shoes I ordered were completely different than the ones I received .... ugly and cheap... all what I expect when I knew that this a Chinese product

  • Dec 20, 2018

Hi

This company should not be used to purchase any item. I placed an order for 4 items and my payment was taken straight away I then received and email stating that one of the items was out of stock and that I would get a refund. That was about 6 weeks ago and the other items have not been received or the refund and when I try to get in touch with them my emails fail to go through and they have no phone numbers to contact them.

  • Dec 4, 2018

Xi'an Ao Peng Network Technology Co., Ltd. (a.k.a. Cathybuy I placed my order and they emailed back to say 3/4 of items I purchased were not available and that they will give me $61.00 credit to order different items. I sent them another email with my new request for merchandise and to use my credit of $61.00 (instead of a refund).

Two days passed and I have not heard from "Cathybuy" as to a confirmation on my new order. They didn't even offer a refund for me. Today (2nd day), I resent my email requesting new merchandise. I forwarded my previous email along with a message to them that I haven't heard back from them about this email. I told them I needed this merchandise before December 18th, but no answer.

I also requested a full refund and to forget the merchandise order. I just want a refund. Tried to call paypal, but they were closed. I gave Cathybuy my Chase Visa debit card number, but they used PalPal instead.

I have an account, but haven't used it in 10 years. There is no money in my PayPal account. So I don't know how they financed it. The total amount I paid was $109.86. . In the morning, I will call PayPal to see what transpired. I am also going to contact my Chase debit card and report this fraud.

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