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XenonHIDs.com


Country United States
State Alabama
Phone (866) 927-9129
Website https://www.xenonhids.com

XenonHIDs.com Reviews

  • Nov 18, 2018

Never buy anything from these guys. I always used to do the due diligent before I buy from unknown websites. But guess was too open minded and end up on this site. Paid for a custom HID kit for a nice car and it started causing issues within weeks. We tried to reach them and no response for any of our calls or emails. And then we googled about them an found out this is what they've been doing and scamming people for ever. They're also prepared and setup for scamming. If you look at their internet domain report, the contact address is somewhere in australia.

DO NOT BUY any products from these guys! You have been warned! It's extremely inferior quality and can ruin your car and warranty. And that's the reason why they don't return your calls or emails .

  • Mar 8, 2018

Thought this was reputable company from all the great reviews.....probably fake. Ordered 2 separate products for 2 different cars. Couple hours later after researching xenonhids.com a little more and starting to uncover a few bad reviews I decided to cancel orders. Nobody responded till next day and said orders had shipped the same day i ordered so couldn't cancel.

When I asked for tracking number I received the tracking numbers the following evening and the orders hadn't shipped. The shipped 3 days after I wanted to cancel. Orders arrived - installed on one car and one of the fog lights works now and then! I requested to return the unopened box for the other order and still no response. They have my money and that's all they want.....sell crap and have fake reviews. Check out BBB try aren't even rated!!

  • Sep 7, 2017

Received defective parts and entered a warranty claim online, as this is an online only retailer. The warranty submittal process states that your claim will receive a response within one business day.

My claim remains in a "pending approval" status beyond their stated response time without any update notices. I attempted several times to contact them during their stated office hours on their toll free number but always remained on hold and would eventually be disconnected. There has been no response to my email request for a claim status update.

XenonHIDs.com will not provide any support after their sale.

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