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Venice Fitness


Country Canada
City Scarborough, Ontario
Address 750 Warden Ave
Phone 416-752-8364
Website http://www.venicefitness.com/

Venice Fitness Reviews

  • Sep 10, 2015

I wanted to try this gym out as I heard that it was good from a colleague so I went in with a friend and talked to a sales rep by the name of Chris to try it out. I advised him that I was already on a contract with LA Fitness and my friend was with Goodlife Fitness and wanted to know if we could try out the gym for a day just to see how it is in the event we decide to get a membership after our contracts were done the following year.

The rep said this wasn't a problem and he could get me to pay a similar fee to my monthly fee at LA Fitness just for one month and I'd get two months free and can decide from there what I want to do as it will be my decision to make if I do like the gym and want to pay or cancel after that. The two free months offered is also stated on the company website home page:http://www.venicefitness.com/index.html As I was very busy with work and have been working out at LA Fitness I didn't have a chance to go back to Venice for a while after paying for the one month. When I went in, they said that I had been put on a contract for a year and there is no way out of it. They said the person who signed me up is no longer working there so I was unable to follow up with him. Further it does state that I am an LA Fitness member so I mentioned that it doesn't make sense for me and my friend to have 2 gym contracts at the same time paying the same fee to both. I was immediately threatened by an employee who stated if I don't pay I will be sent to collections and continued to stare at me trying to intimidate me as I was trying to talk to another employee. I am now being forced by this company to pay the whole year just for wanting to try the gym out. The last time I went in to try to talk to the same employee as last time, he mentioned he could try to get me to pay half a year instead of the whole year and I could make the payment. I said I was not going to pay anything unless I had everything in writing. He quickly changes the topic. He also did not want to give me a copy of my contract and said he needs to ask the administrator for it even though he had it in his hands. I filed a complaint with Consumer Protection Ontario who have opened up a file for me. This is what they have mentioned to me so far:

Section 18 of the Ontario Consumer Protection Act allows consumers who discover an unfair practice to apply to court for rescission of a consumer contract. The consumer must provide written notification to the business within 1 year of the agreement.

You may wish to review Part III of the Act to determine if an unfair practice has occurred. You may review this at:http://www.ontario.ca/laws/statute/02c30

Venice Fitness said my friend as well who was with me at the time also owes and they have not contacted him since the 1st day he was there to try the facility. Again all they said was that he will be sent to collections and to this day have not attempted to even contact him.

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