We sent our Cummins ISX engine to be rebuilt to US diesel Remanufacturing. We had it instaled in local shop where we maintain all our trucks. Right away there were codes, but i needed that truck up and running asap so i had the shop change fuel actuator and some sensor without calling US Diesel Reman because it was minor and i didn't have time to go trough warranty procces. Codes were cleared and i tought truck is ready to go.
5 mile run back to our yard went well, but as soon as i put the truck under a trailer it would go to 2000 rpm and wouldn't respomse to anything but to turn it off. Than towing, shop again, towing again all in circle..
Than i took the truck to Cummins in Hodgkins IL, where they found burned injectors, camshaft, rollers with damage, comming out to about $12.000 in repairs. All that on engine that had 200 miles since it was rebuild!! Clay from US Diesel Reman offered me to ship him injectors so he can oring them again and replace the ones that were gone, but he wouldn't cover the damage to camshaft and any other physical damage. I refused that because i paid $26.500 for a working engine and i had lost faith in that company. His other solution was for me to tow the truck to their shop in Michigan where they can fix it for a charge. The omly solution i would accept was fixing it in Cummins - they refused.
I was desperately considering towing my truck to their shop, but than i did some research, which i should have done before i sent them my engine or wired any money.
This comany is owned by Spencer family. They have owned other engine reman businesses but they are all closed. Others are: Mid America Diesel, National Diesel engines, Superior Diesel Engines, Midwest Engines. Names associated with theese comapnies are James, Steven, Carl, Barbara. What they did was wire fraud. Hard working truckers would wire their money but they would never get the engine.
Type in this in your web browser: 16-cr-20126. This is United States of America v. Carl S. Spencer Jr AKA Steven Spencer. I think this is enough to tell you who are you dealing with.
At the end, I did get the engine, I can still get some value out of it, I dont know if I should consider myself lucky. I'm suing this company, i know i'm not gonna get a dime because they will go bankrupt by than, but i hope This will save YOU money and time.
These RIPOFF ARTISTS will promise you everything and deliver crap. We hired them to rebuild a commercial diesel engine and paid over $20,000 for a first class job. When the engine was delivered and put back into our semi truck tractor, it barely ran.
After some troubleshooting, we found that the Brand New OEM fuel injectors we paid for were actually freshly painted rebuilt or flat out used injectors. One cylinder of our remanufactured engine was not firing at all. The crooks at US Diesel promised us that this was a mistake and that they'd pay for replacement injectors and labor, and insisted that we send back the used injectors we got from them. We purchased brand new Cat injectors and installed them, but these crooks at US Diesel paid us about 30 cents on the dollar for our warranty claim!
We also found out that they did not do some other work on the engine, that we paid for, and we're afraid that they didn't do a whole lot of the work we paid them to do. They will not share any of their invoices that would prove that they did the work we asked them to do and paid them to do....that right there tells me that they cheated us.
I did find another customer, the only customer I have been able to locate, and he has a similar story...nothing but trouble with his engine and very sloppy work.
US Diesel Remanufacturing, LLC. Reviews
We sent our Cummins ISX engine to be rebuilt to US diesel Remanufacturing. We had it instaled in local shop where we maintain all our trucks. Right away there were codes, but i needed that truck up and running asap so i had the shop change fuel actuator and some sensor without calling US Diesel Reman because it was minor and i didn't have time to go trough warranty procces. Codes were cleared and i tought truck is ready to go.
5 mile run back to our yard went well, but as soon as i put the truck under a trailer it would go to 2000 rpm and wouldn't respomse to anything but to turn it off. Than towing, shop again, towing again all in circle..
Than i took the truck to Cummins in Hodgkins IL, where they found burned injectors, camshaft, rollers with damage, comming out to about $12.000 in repairs. All that on engine that had 200 miles since it was rebuild!! Clay from US Diesel Reman offered me to ship him injectors so he can oring them again and replace the ones that were gone, but he wouldn't cover the damage to camshaft and any other physical damage. I refused that because i paid $26.500 for a working engine and i had lost faith in that company. His other solution was for me to tow the truck to their shop in Michigan where they can fix it for a charge. The omly solution i would accept was fixing it in Cummins - they refused.
I was desperately considering towing my truck to their shop, but than i did some research, which i should have done before i sent them my engine or wired any money.
This comany is owned by Spencer family. They have owned other engine reman businesses but they are all closed. Others are: Mid America Diesel, National Diesel engines, Superior Diesel Engines, Midwest Engines. Names associated with theese comapnies are James, Steven, Carl, Barbara. What they did was wire fraud. Hard working truckers would wire their money but they would never get the engine.
Type in this in your web browser: 16-cr-20126. This is United States of America v. Carl S. Spencer Jr AKA Steven Spencer. I think this is enough to tell you who are you dealing with.
At the end, I did get the engine, I can still get some value out of it, I dont know if I should consider myself lucky. I'm suing this company, i know i'm not gonna get a dime because they will go bankrupt by than, but i hope This will save YOU money and time.
Same Situation as well
I got screwed over by this company as well, I need your name or email to talk about your outcome please!!
Same situation
Please post your email or a way of contacting you. I would really like to talk to you.
Thank you
These RIPOFF ARTISTS will promise you everything and deliver crap. We hired them to rebuild a commercial diesel engine and paid over $20,000 for a first class job. When the engine was delivered and put back into our semi truck tractor, it barely ran.
After some troubleshooting, we found that the Brand New OEM fuel injectors we paid for were actually freshly painted rebuilt or flat out used injectors. One cylinder of our remanufactured engine was not firing at all. The crooks at US Diesel promised us that this was a mistake and that they'd pay for replacement injectors and labor, and insisted that we send back the used injectors we got from them. We purchased brand new Cat injectors and installed them, but these crooks at US Diesel paid us about 30 cents on the dollar for our warranty claim!
We also found out that they did not do some other work on the engine, that we paid for, and we're afraid that they didn't do a whole lot of the work we paid them to do. They will not share any of their invoices that would prove that they did the work we asked them to do and paid them to do....that right there tells me that they cheated us.
I did find another customer, the only customer I have been able to locate, and he has a similar story...nothing but trouble with his engine and very sloppy work.