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Travel Guard

Country United States
State Alabama
City Stevens Point
Phone 1.800.826.4919

Travel Guard Reviews

  • Nov 5, 2019

I booked a flight for wife and I from Kunming China to Chiang Mai Thailand in September with return flight from Chiang Mai to Kunming on 10/3. The purpose of trip was tourism. I purchased the Travel Guard flight insurance from the link on the orbitz web site. In Thailand, my wife had to see a dentist who wanted to do surgery.

The surgery was delayed until Oct 3, the date of our scheduled return flight to Kunming. I changed the flight, having to pay an additional 600 usd and filed a claim with Travel Guard/AIG. They made every excuse not to honor the claim, first lying and saying that the trip's purpose was to see the dentist.

When I proved this false, they said they only honor claims when the illness in unexpected. Of course, my wife's toothache was not expected. This is a rip off scam company. Nobody should ever purchase this insurance.

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