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The Phone Guy


Country United States
State California
City West Covina
Address 2319 W Walnut Creek Pkwy
Phone (626) 568-8554
Website http://www.callthephoneguy.com/

The Phone Guy Reviews

Most Useful Comment
  • Apr 25, 2016

This company did not do the job they were paid to do. Did sub par work and used Chinese materials that are falling apart already. Charges $150 dollars a hour to change password that he put in. This company is the worse phone and data line installer by far. Mike Taulli is a con man so watch out. Never again will I use this company. They no longer answer my calls and plain.

Mark as Useful [50 votes]
  • Sep 12, 2016

The phone guy West covina

I have a small business in West Covina and was looking for someone local to upgrade my outdated phone system. Unfortunately I will not use this phone guy with all this drama that I have found when I googled this company. Seems to be base out of a single family home in West Covina. I need some one that I can depend on for my business needs that isn't some little mom and pop shop.

Mark as Useful [49 votes]
  • Sep 29, 2018

Owner is a Fraud

Business in not in West Covina, but at 43127 San Marcos Place, Hemet, CA. 92544. The owner of this one man business is writing 5 star reviews for himself under aliases. I'm sure the owner of the West Covina property would be upset if he was informed of this. try sending mail to "owner" or "Occupant" at the address claimed for The Phone Guy and see what happens!

  • Oct 31, 2016

Another Fake profile?

Mr eric lee b*****,

So Let me get this straight, You were looking for a local vendor on yelp, yahoo etc, found my company and read all the other fake,negative reviews posted?

Are we to believe that a business owner with all the responsibility and long hours would take time out of his busy day to write a negative review on some off the beaten path web site that allows guys like you a soap box to proclaim his dissatisfaction with my reviews?

Im calling BS.

Mike Taulli.

The Phone Guy

Mark as Useful [1 vote]
  • Mar 25, 2016

Was at my property on January 6 which was super bowl Sunday. One of his employees was having problems with his truck. Employee was allowed in house for rest room use and to wait for tow truck. Employee then entered another room and took the keys off key holder. Basically told the keys to all vehicles and buildings. Also stolen was cell phone that was next to key holder. This employee was the only one that was allowed in. The keys and phone were there before this. When message was sent to the phone guy there response was they had no service tech with there company dispatch. Triple A can verify that in fact there vehicle was towed from address. This business can not be trusted. The owner and employees have not had background checks. I advise not to use.

Mark as Useful [48 votes]
  • Jun 19, 2016

What "Super Bowl"?

After reading this and another complaint report, I would say that both sides of this dispute are designed to draw attention to this company. Bad publicity is still publicity may work for movie stars but not here.There was no Super Bowl game played this year on JANUARY 6th, which happens to be a WEDNESDAY. Most years it is in February, and traditionally referred to as Super Bowl Sunday for a reason. From the very first sentence, and both parties agree that they were watching this game, you know that what you're reading is just a lot of hooey. These people are airing their dirty laundry. I would not employ any of these cretins.

Mark as Useful [2 votes]
  • Jun 20, 2016

Being cyberstalked due to my The Phone Guy Review/Super Bowl lie

The Super Bowl was on SUNDAY, FEBRUARY 7th, not WEDNESDAY, JANUARY 6th. No one was watching it that day. These parties are playing a dangerous online game that they are foolishly involving ME in, for filing a bad review of The Phone Guy last Fall. Mike Taulli unprofessionally released my personal, customer contact information to his new live in female friend this February. He also decided to implicate me in a complaint post I had nothing whatsoever to do with. These immature adults are using the internet in a three way personal battle designed to destroy the Phone Guy business. Rhoni Kathleen McDonald (and probably the other two as well) is stalking me via emails, Facebook private messages, and voice messages left on my cell phone! Mike Taulli incited her and she is foolishly making false accusations, threatening me, and calling me foul or childish names. She uses filthy, and, at times, sexually explicit language to taunt me. I suspect that her ex boyfriend, Eric Lee Behee is using my name in fake accounts, and sending messages to provoke McDonald but she hasn't figured that out. At any rate, herlibelous rants are out of control and I have publicly exposed her for them. These three should keep their personal dirty laundry out of business affairs. I do not contact these people, have never seen/met Behee or McDonald, and had to block McDonald from further messaging my email or Facebook accounts. One of these three was awake at 3:15 a.m., and sent a photo of a Facebook post making more vile, libelous claims about me to my cell phone! My email account has been hacked so that I could not get in to it and Taulli's phone # replaced mine to contact to reset my password. This is an outrage! I can't imagine anyone wanting to employ The Phone Guy, Mike with his unethical behavior, not to mention anger issues which is what prompted my negative review in the first place. He intentionally disabled my phone lines by cutting them and admitted it a month later in an email.

Mark as Useful [24 votes]
  • Sep 11, 2016

I would not use this company

I do need my business phone system upgraded and I now no for sure it won't be by this company. The phone guy West Covina has got some issues. I will pass. Dennis

Mark as Useful [46 votes]
  • Oct 31, 2016

More of the same

Dennis, lol, You add a First name to add credibility. But Its a fake.

I would have to guess you one of the many entities ( same person ) that has been stalking me and my business for over a year now.

I know who you are, the same spelling and grammar errors of a 4th grader.

Your correct in saying I have issues.One of them is you.

You do know I am moving forward with legal action against you.

I would quit while your not too far down the rabbit hole.

Mike Taulli

The Phone Guy.

Mark as Useful [1 vote]
  • Dec 5, 2016

Con Man

Do not ever do business with Mike Taulli who is the owner of the business. He's a sleaze bag. He changes your phone system's password so you cannot access it so that the easiest maintenance you need to do, you need to call him. The guy charges $150 per hour. You've been warned

Mark as Useful [44 votes]
  • Jul 29, 2017

Dissatisfied

I have a small business in West Covina and was looking for someone local to upgrade my outdated phone system. Unfortunately I will not use this phone guy with all this drama that I have found when I googled this company. Seems to be base out of a single family home in West Covina. I need some one that I can depend on for my business needs that isn't some little mom and pop shop.

Mark as Useful [39 votes]
  • Jul 29, 2017

Very Dissatisfied

Very Dissatisfied. Will not use this business for future services. Horace Bell.

Mark as Useful [38 votes]
  • Jun 14, 2016

Being cyberstalked and threatened because I reviewed The Phone Guy

Last year, I wrote a review for The Phone Guy that was negative, and true. The owner has anger issues and wanted to do something that was not related to the job. He ended up cutting my phone lines, disabling one half of my service. He admitted that he intentionally cut the wires in an email a month later. After months of emails arguing with him, I hired AT&T to repair the damage he caused as I did not want him in my home again, understandably. I decided not to sue him in Small Claims court for his unethical behavior. I paid for the repairs and wrote the review. Since February of this year, when he provided his female friend with my confidential client contact information, I have been threatened, cyberstalked, and wrongly accused of causing The Phone Guy grief over numerous, continuing, false reviews I had nothing to do with. Whatever is going on in this individual's personal life, he is allowing it to interfere with his professional one. It started with what appeared to be a seemingly innocent, informative phone call to my home letting me know that someone else had become a bother to her boyfriend, the owner of the company. From there, this woman started sending filthy mouthed emails, calling me names and threatening me there, as well as through Facebook private messages by using my cell phone #. Over the weekend I received a sexually explicit text message in the middle of the night. The Phone Guy had no business releasing my information or involving me in some personal affairs between him, this woman and her ex boyfriend. I DO NOT KNOW THESE PEOPLE and the accusations of me are straightforward libel. This woman found out that I have a daughter (residing out of the country for years) and has begun to annoy her through the Internet as well. After all this, The Phone Guy girlfriend, is now accusing me of stalking her. It is unsettling to me that all this has come my way for using the service of The Phone Guy.

Mark as Useful [31 votes]
  • Nov 2, 2016

Who is stalking who? Let's get this straight!

Seriously, Mr. Taulli? The stalking started with YOU, and none of the three of you stalking ME can spell or use proper grammar. YOU'RE a fine example. YOUR female friend wants to, "come at me," and admits to physically stalking me with, "the next time I see you I WONT BE JUST A STRANGER STANDING QUIETLY NEXT TO YOU....I PROMISE" I've had my fill of her with the, "72 year old f*cking hag," " f*cking b*tch," "whore," "slut," "sh*ts her pants," "f*ucktard," "psycho," etc" remarks sent to me via email, text, voice mail and private facebook messages, as well. Then there's the 3:15 a.m. MMS message with a description of the sex act you and your girlfriend imagine me performing. You are disgusting, both of you turning it all around to falsely accuse me of stalking you. Now you've stooped so low as to ask Facebook friends to help you take out your revenge on me for writing my truthful review. The Phone Guy deliberately disabled 1/2 my phone service in anger for not agreeing to his suggestion. Lucky for you that Yelp won't post your negative reviews and you have had the other ones removed from Boycottowl.com.

Mike Taulli, The Phone Guy, unethically shared my confidential client contact information with a naive female. On Facebook, Mike, is asking others to aid in his vengeance toward me over his business review that inspired his nemesis Eric Lee Behee to use against him. Some threats from Mr.Taulli are also directed at the 3rd party in the triangle, Eric. The rest are designed to encourage termination of my Facebook account. Mike Taulli and associate Rhoni Kathleen McDonald, openly presented unsavory photos and remarks about themselves TO THE WORLD by choice, just as all the folks who contributed to this public Facebook post give permission to use their submissions. I, in turn, rightfully defend my good name, and will expose them for the truth. ANY statements I have posted on my own Facebook account on ANY subject have always been God's truth. Nothing I post is ever "stolen" from anyone's private space. I deactivated my Facebook account for over three months (July-October ) in an effort to discourage them. Coincidentally, they posted the photo of my profile/cover photo which gave the clue that I was doing just that at the same time they were busy attacking my account. Along with several fake accounts for me, attached are some excerpts of a Facebook entry found months later, by searching my own name on Facebook.

Who would hire someone who goes this far to torment a client for writing an honest review of him and his work ethics? Between his posted comments, suggested threats, and the vulgar threats from Rhoni Kathleen, it would appear that these two seriously wish to harm me and don't really care what happens to "The Phone Guy" business, even with the fake positive reviews. I have no contact with Mr. Taulli, nor do I communicate with the other stalkers, Rhoni/Rhonda Kathleen McDonald (Cleveland), or Eric Lee Behee. I know nothing of Mr. Behee other than he is the suspect for creating some of the fake accounts and complaints on my behalf. What I know about Ms. McDonald is what she has freely made public online, and what she purportedly expressed to me in her vile and other "forwarded" emails; she has an angry ex boyfriend, a criminal record, a chronic disease, was a victim of rape, sexually promotes herself online, and cohabitates with Mike, The Phone Guy. Maybe these issues are the underlying cause of her spite? It would be a criminal act to falsely report me as a terrorist, as suggested below. The two initiators of the attached taunts, Mike Taulli and Rhoni Kathleen show no class, pride, or shame. I cannot imagine how these efforts, combined with the recently updated "The Phone Guy" website, "bad ass biker" photo (removed now) would contribute to Mr. Taulli's livelihood. It makes no difference to me how many relatives of The Phone Guy are attorneys or judges. Mike Taulli was unethical in his behavior and is relieved that I haven't gone into further detail about my experience on the day of the service call. This continued behavior (indicated below) supports my reaction. Wrong is wrong, and I have not broken the law in reporting it.

I wish these three immature individuals would cease stalking, threatening and pretending (to be) me. Fight among themselves, but leave me out of their affairs. I am tired of it. Stop acting like children looking for attention and sympathy. For example, it is not "this situation," that makes Ms. McDonald ill, it's her medical condition. One or more of them is creating Facebook accounts pretending to be me threatening Ms.McDonald, and reporting posts of no consequence on my real Facebook page. Facebook is not accepting their false claims against me. They all embarrassed themselves. Some of these strangers indicated the desire to harm me as well. Once again, I ask of these three and all those they have released my Facebook/email account information, to PLEASE LEAVE ME ALONE!

Rhoni Kathleen: July 2 at 1:51pm ยท West Covina, CA (condensed)...Jan K*** and the reason im reaching out to my family and friends...I sent her a couple emails. I mildly let her have it. Now this poor excuse of a woman has flooded her facebook with lies to humiliate me and now has added pics stolen from me and/or given to her by my ex. I'm at my breaking point... Now with all that said I need to ask everyone who is reading this to please go to her FB page and report it. If enough people report her page as a whole the will shut her down...If you are someone who cares anything about me PLEASE do this for me. I will be forever grateful. Thank you Lovies. Have a wicked awesome Saturday

Mike Taulli- Guys this is an actual pic of Jans butthole. That demon lives inside of her. Trying to add ho-minim. July 2 at 2:54pm

Mike Taulli- You guys all need hammer this woman.I dont know who is going to be more embarrassed, Her and I or our friends. You guys need to report like every page.This has spiraled out of control. We need like 400 people to do this cuz someone gunna get hurt.if it doesnt stop. July 2 at 3:23pm

TAKE NOTE ALL REVIEW WEBSITES AND PROSPECTIVE CLIENTS.....THESE PEOPLE WILL BE POSTING (EVEN MORE) FALSE REVIEWS FOR THE PHONE GUY:

Brandie Narog- That's why your friends and family need to go in a put wonderful reviews to counteract the negative July 2 at 7:32pm

Brandie Narog- I reported 22 different things on her July 2 at 7:33pm

Gay Lynn- I tried reporting the lady again and got the same reply that they didn't think she was violating their community standards July 2 at 8:44pm

Mike Taulli- Gay Lynn there are other options to select after you click the report icon July 2 at 8:53pm

Brandie Narog- I have reported it every way to Sunday July 2 at 9:00pm

(M Marie- Wow...everyone move on and worry about yourselves and your own shit. #lifestoshort #growup July 2 at 6:21pm) Ms. McDonald's response to this earlier post is:)

Rhoni Kathleen- Im not sure what your issue is, Cuz. This is not fucking childs play. You dont want to be helpful so be it but I dont need you being apart of the problem. I have done nothing to this women and what she is doing is bs. She has serious mental health issues and a loose canon. Eric has hacked our computers. This situation has not only made me ill it has become scary. So dont report her page I dont care. I dont really need you to. There are plenty of friends and family who know me and care about me and my well being helping me without question. So continue to worry about you and move on. Love you.... July 2 at 9:02pm

Bre Brenda Farmer- Can I share this on my group Rhoni Kathleen? I'll expose her and him please let me know if I can and I will July 2 at 9:19pm

Bre Brenda Farmer- I tried to report her post which she threatens you but it wouldn't let me July 2 at 9:33pm

Mike Taulli- Bre report all of them. July 2 at 9:49pm

Bre Brenda Farmer- I'll keep trying. July 2 at 9:50pm

Bre Brenda Farmer- I don't understand how it is ok to threaten people like she did on one of those post on Facebook and Facebook won't do anything about it. Screen shoot it and file a police report for terrorist threats. July 2 at 9:52pm

Kelly Blake Harrison- Tell ya what a bullet stops stalkers real damn quick! July 2 at 9:54pm

THIS ONE BELOW IS SPECIAL, as evidence: The sexually frustrated female stalker had sent an explicit MMS message of a Facebook page entry she/he made up pretending to be me, from a screenshot showing her phone #, to me at 3:15 a.m. on Saturday, June 11, 2016. She had to change her phone # after, claiming that someone else was bothering HER. How does "someone" just keep getting a # you changed? She's not even honest with her Facebook friends. That is why their names get to share this page.

Rhoni Kathleen- Brandie Narog my # keeps changing because some how he keeps getting it. It going to chamge again Sunday July 2 at 10:09pm

Brandy Cundiff- You guys need to file restraining orders. As well as a lawsuit exclamation point before her account gets shut down you need to screenshot all the evidence July 3 at 12:07am

Chris Adamson- Hire someone to kick her ass bad.. I have so many ideas but can't post on social media. lol July 3 at 7:58am

Steven Daley- FB replied back to my 7 reported issues, stating she didnt violate any rules.

Mark as Useful [28 votes]
  • Jun 18, 2016

Mike Taulli The Phone Guy, negative review is getting me stalked and threatened

The good news for this business owner, is that these other three complaints are fabricated. The bad news, is that my complaint is not, and it is much more serious. I filed a review last year regarding The Phone Guy intentionally cutting my phone lines in my home last March, which he admitted to. I did not wish for him to do something other than what I requested of him and he became angry with me. Months passed disputing my not wanting him back in my home to cause any further damage. Still, I needed compensation to have half of my phone service reconnected. In August, I paid AT&T to correct my line problem, including the additional one Mike Taulli created. In addition to his unprofessional behavior, I could have sued him in small claims court. I paid the repair bill and, by mid September, shared my displeasure with his service on review websites instead. I thought that was the end of our relationship and was assured by Mr. Taulli that all my personal contact information was removed from his records.

At some point last fall, Mike Taulli found a girlfriend who brought her past relationship problems along with her. Between Taulli sharing my personal phone numbers and email address with Rhoni Kathleen McDonald, and her ex boyfriend, Eric Lee Behee taking advantage of my negative review listings, I am receiving email, Facebook and phone message threats from McDonald, using vulgar and sexually explicit language, while threatening to come after me. This started in February with a seemingly innocent surprise call warning me that Mr. Behee was making up a phoney email account pretending to be me. She has also began to make her presence known in my daughter's online accounts. Why? Behee is making up email and Facebook accounts pretending to be me while he also writes fake complaints against The Phone Guy. Along with his anger issues, personal conflicts among them are affecting Mike Taulli's business. I cannot allow these three to abuse my good name with the foul mouthed, libelous remarks. I have never met or seen Behee or McDonald. I do not know these people! I blocked this woman from communicating through my online accounts. How long that will be effective? She continues to bother me via phone.

It was unethical for Mike Taulli to incite his girlfriend to retaliate against me. He's a one man business and this public show of rage and immaturity is not promoting his livelihood.

Mark as Useful [27 votes]
  • Mar 13, 2017

Jan still seeking attention

Ms kawa, let us talk facts now. Never were you a client of the phone guy nor did you ever have confidential client info on file in this office. You are simply the owners ex girlfriend nothing more. He went to your home as a favor against his better judgement and tried to help you but in return you were your typical difficult self making the situation unbearable so he left. In your attempt to extort money from him once again you gave empty threats of small claims court which he told you to bring it on. Other than responding to one of your ranting, fantasy filled emails he responded to he has not uttered a single word to you or about you in two years not to mention any communication s from me personally have all said the same thing "leave me alone, remove me and my personal stolen

Photos from your Facebook.. the only person airing their person business online is you Jan Kawa. It's clear to everyone that you are

Obessed, cyber stalking and out right being a bully. Your rantings all over the web, growing more convoluted by the day, you are becoming even scarier with each new bigger and more fantasy filled reviews. This battle you are fighting is with yourself. We have busy lives with zero time to waist on your nonsense. There is not, there never was any retaliation against you only prayers and feeling sorry for you and your mental health, Jan. Learn to keep your demons at Bay for they have lead you down the rabbit hole sweetie. You have said many lies about me on the internet yet I remain silent. Quiet your demons

Mark as Useful [1 vote]
  • Sep 29, 2018

Owner is a Fraud

The owner of this company, Mr. Michael Taulli, runs a one man business out of a house in Hemet, CA, not West Covina, and writes positive reviews for himself under aliases. Kindly correct the business address to: 43127 San Marcos Place, Hemet, CA, 92544. To confirm this, you may send a letter to: Homeowner, or Occupant @

2319 West Walnut Creek Parkway, West Covina, CA 91790. If you include a postage paid return envelope, I'm sure the surprised resident at the West Covina address would respond.

Mark as Useful [1 vote]

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