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The Discovery House


Country United States
State California
City Reseda
Address 7133 Darby Ave Suite A
Phone 888.962.8208
Website http://www.thediscoveryhouse.com/

The Discovery House Reviews

  • Dec 5, 2016

Please beware of the facts of personal loss when considering this facility. The Discovery House is currently under investigation for stealing credit card numbers from family members. Their computers were confiscated just recently during an ongoing investigation. As a clinician at this facilty, I had been asked about a fraudelant charge to a families credit card to which I gave the administrations contact info. The constant disregard of addressing internal hostile conduct from the very top only serves to place fear and disregard to valid concerns. Insurance fraud and the credit card issues are to name a few. Obvious attempts to meet quotas from the intake mislead prospective people coming into their facility and they use tactics like waiving fees and paying for flights to California just to get clients in the door and then recoup that money from the insurance payed out for the stay. They have requested reviews from employees ( which would seem like a conflict of interest for an employee to write a review like they were a client. The other lot of people that they seek to write the reviews were catered to with monetary gifts and "loans" due to their or their families high insurance policy payouts, the poor reviews are not just disgruntled clients as is sometimes the case. Quotas and recognition used as motivation for intake just to get people in the door. The staff are constantly treated with hostile verbal abuse and emotional intimidation behavior by the founder Tom Whiting and the Program Director David Dequa to the point of creating fear for whistle blowing. Both the founder and Director David can be heard doling out angry snippets to his staff and comes across as more intimidating than caring to both clients and staff. Any concerns about hostile, emotional or verbal actions that continue to this day or disregarded as there is no other check and balance policy in place when addressing the founder and program directors actions. They literally support each other and create still more fear at multiple staff that have brought this behavior up as harmful. This is not and environment I would recommend for trauma informed care or reasonable workplace. The Director David has had his certification pulled by the state in the recent past.

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