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Telecontacts International


Country United States
State Texas
City Houston
Phone (281) 853-9686
Website http://telecontacts.com

Telecontacts International Reviews

Most Useful Comment
  • May 12, 2016

This company is the worst thing that can happen to a person that is really needing a job or if you are a company looking for the best customer service representatives and these are the reasons.

REASONS WHY YOU SHOULD NOT TAKE THEYR JOB OFFERS

1-Cause since they get paid for you a real good amount in dollars they will pay you a misery in your currency.

2-Is almost slavery, cause in other companies you have a 1 hour lunch with 2 or 3 breaks of 10, 15 or 20 mins, with this people you must beg for a 5 minutes break.

3-Is back to back the whole day.

4-They never give you a clear statement of your commissions or bonuses, they just send you a paystub days after you get paid.

5-They always find excuses to not to pay your salary.

6-Most of the people that leaves the company for whatever reason they leave the company in really bad terms.

7-No matter how good you are at the phones the will just squeeze you up until you get overstressed and sick.

REASONS WHY YOU SHOULD NOT HIRE THEIR SERVICES

1-They hire people in south America who barely can speak or write English.

2-The training that they provide is the worst ever at the call center industry.

3-They say they are a LOW COST INBOUND OR OUTBAND CONTACT SOLUTION but that is only for the miserable salary they pay in south America.

4-Due to the low salary and the slavery tactic they implement the agents are always UNHAPPY, FRUSTRATED, LOOKING FOR OTHER JOBS ALWAYS.

5-The representatives really rarely provide an acceptable service to the customers cause they take this job not that seriously cause most of the times they hate it.

6-The representatives NEVER NEVER EVER feel themselves identified with the company and basically they don’t care about the company since they are always looking and waiting for a better job offer.

7-The good agents who in the beginning they start really ager and longing to grow in the company they get disappointed really soon and move to another company.

8-Most of the former representatives who worked for this company WILL NEVER RECOMMEND THIS COMPANY TO ANY BODY.

9-They do what it takes in order to paid the employee salary.

10-Your products or services will not be never 100% properly represented.

11-You cannot trust on an owner who uses different names like JIM JAMES, or JAMES BRENT TUTTLE, or in general managers in peru who use names like PAUL ARTEAGA.

Your company’s time, money, good name and efforts really worth, don’t let this people take advantage of your needs. Before accept any job offer or hire any services with these people make sure first how legit is this company and their owners and managers

Mark as Useful [1 vote]
  • Sep 26, 2015

This is a small company total of 10 employees run by family members. They hire people in Peru and tell you they're international English speaking employees when their employees are Peruivans working remotely from their homes with little training from the company. Training is only a few hours and sometimes training is only by a recorded message. English speaking is their only concern while hiring at $45 USDollars per month for their call center employees. They bill their clients triple what they pay employees. This should be illegal for a U.S. Company to hire international people even if they're registered internationally. All Company or Clients information is not stored in a safe place or on a secure web server. It's stored on a managers personal laptop computer at best. They run the website from another facility somewhere in the states in Colorado where the business owner Jim James also known by his real legal name James Brent Tuttle used to live before coming to stay in Peru. All the calls for new Customers goes to the owners son James Sterling Tuttle in Houston Texas who has no business training and has another part time day job. The owner "Jim James" or also known as his legal name "James Brent Tuttle" is the same person. He has been hiding from creditors and traveling internationally to avoid his bankruptcy case in Denver Colorado. He has been involved in many failed companies such as AdLeverage and Data Partners, James Brent Tuttle claims to be a college grad but has no degree. He knows enough about the Internet to create a web page and small business and does all the email responses to potential new clients. While his son James Sterling Tuttle takes calls during the day when he's not at his part time job. These people are con artists! Be aware and do not do business with them. Their employees are hired in Peru and some can barely speak and write in English. They pay their employees pennies while billing clients for hundreds. Most of their so called managers who are involved in this part time call center company are employees at other companies that do this same type of business which is a conflict of interest. One of the managers is still working for a call center in the U.S. and is referring new clients to his own side company. It's a international sweatshop with Managers who are just trying to bill companies for work performed by international college students and not a safe place to be storing personal customer information.

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