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Sylver.com


Country United States
State Nevada
City Las Vegas
Address 1027 S. Rainbow Blvd.
Phone 800-927-6937
Website http://www.sylver.com/

Sylver.com Reviews

  • May 11, 2016

It's been quite a while since I purchased the turning point program, but I saw that others had similar problems so I wanted to report to let other consurmers know about the problem.

I purchased the Turning Point seminar, for $1,499. (that may not be exact, I could not find my invoice) I purchased it while at a Robyn Thompson Real Estate seminar in Florida, where Marshall did a presentation. They presented it as a 100% refund, no matter what. You didn't have to go to get a refund. They sent along a set of CD's, but most were defective, and I was not able to get replacesments from them.

Not long after my purchase, I became my mothers only caretaker. She had a terminal illness that lasted about 4 years.

I notified the company that I wasn't going to be able to go, and would like a refund. They basically kept avoiding the refund, and kept saying I could come in the future. I didn't know when that would be, and I really wanted a refund, but no luck. I tried contacting them a few times through the years, but either the same story, or left voicemail with no return call. So years later, after she died, I was taking care of another family member, and still not able to go. I called again, but they said they can't refund this, because it's been too long, but I could still come. They keep no records, because each time I contacted them, they said they had no knowledge of my payment for this seminar, that they didn't keep track of purchases. I cannot not find my original receipt now. I know a lot of years have gone by, but I first tried to get my refund when I had a receipt, and I had verified the refund policy before I purchased, in case there was a problem.

I've been to MANY educational seminars and classes, and never needed a refund, but life changed this time, and it's really hard to just throw that much money away. There was no empathy or caring.

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