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Sunrise Van Lines


Country United States
State Florida
City Lutz
Address 14902 N 12th St
Phone 727-897-8002
Website http://www.sunrisevanlines.com/

Sunrise Van Lines Reviews

  • Nov 3, 2017

If you are reading this is because you are considering hiring them, please do yourself a favor and don't. They are dishonest and misleading, they will lie to your face and take your money in the process. Let explain, first of all, this is my first move ever, which makes completely naive about the scams moving companies use to lure you in. I felt for their 5 star review on Google which is composed of 3 reviews my is number 4 and the only real one, how do I know? If you click on who put the review they only had left the one review ever for this company, it's very unlikely that if you have a good experience you leave a review at all, but if are like me and you are because you are reading this, you'd leave reviews on countless stuff with different ratings not only bad or good, on yelp this fake reviews are also misleading, the only possible legit good review they have on yelp is from a customer that cancel and got her deposit back, she doubled won I think, I which I did cancel. But not, I actually cancel with Uload and lost $425 for the chance of going with whom I thought was a reputable company.

My contact was Yaron from beginning to end, he was so nice when I spoke to him the fist few times, so accommodating, polite and appeared to be sincere, not that the other 52 companies I spoke to din't either, they sounded like that too, but they had more bad reviews that I desired, what I fool I was!

Firs impression, they were late to pickup my stuff and I ended up missing my flight to San Diego on Oct 2nd. Yaron promised me that for few things he would not change my already high quote since it was such a small move anyway, not the case, he did change it by $385 more, I which I cancel then!!! But I agreed ok, they are already there and had to flight that day. Yaron promised that they were not a broker which I was reading a lot about on other companies reviews and I was hesitant to use one that was, but he said we pick it up and we drop it off, same company. LIES!!!

they sent my stuff after almost 2 weeks in storage with Skyline Moving, whom gave me a quote $650 cheaper that Sunrise, but I decided their reviews weren't to part. So ironic!!! I finally was a able to get the driver's phone number after pleading with Yaron since 3 weeks went by without where abouts of my belongings. He was in Texas, he said he had 9 moves before getting to me. He got San Diego on October 27th late 2 hours. Be aware they don't even let you see your stuff until they are paid by cash or POSTAL MONEY ORDER, red flag!!! They basically hold your belongings hostage for ransom. I paid with POSTAL MONEY ORDER against my better judgement and legal advice, obviously I want my stuff, so I paid!!! The movers were actually very nice and polite and other a few broken ornaments and a few pieces having dents and scratches everything made it in better condition than expected. Stay away from this moving company!!!

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