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Star Returns LLC


Country United States
State California
City Woodland Hills
Address 4555 Ellenboro Way

Star Returns LLC Reviews

  • Mar 30, 2016

This company should not be in business. They are unethical and completely fraudulent in their practices.

This company knowingly leased an uninhabitable property which almost killed my family. The home was infested with black toxic mold.

They not only did not disclose that the property was infested with black toxic mold, they were completely negligent for months as we desperately implored that they make the home habitable and remediate the mold.

They refused to professionally remediate.

They sent a carpet cleaner and a yard man and a plumber in response to the months of requests to have professionals address and remediate the issue.

Due to their unethical practices, my children and I developed cancer. We have undergone a year and a half of medical treatments.

This company not only stole my deposit and the months of payments they received on a property they never legally had a right to collect money for, they have never given one penny back.

They were legally required to move us to a comparable habitable home while they remediated. They never paid a medical bill or a hotel bill or any of the costs for the loss of all of our property and us being forced to move and be displaced since they refused to make the home habitable.

They illegally and unjustly were enriched by taking the $72,000.00 for the lease and they never returned the deposit which means they owe an additional $36,000.00 for that.

I moved into this home thinking it was perfect for my family. We were in the area where we wanted to live. The home was 8,000 square feet in Hidden Hills West. From the time we moved in we were bombarded with issues with the home. The home was never habitable. From the AC not working in the summer to the heat not working in the winter. These people should not be in business.

My children and I have undergone the most significant loss we ever experienced due to the fraud and unethical business practices of Star Returns LLC, Dong Nguyen who is the owner of Star Returns and the property I leased at 5142 Parkway Calabasas in Calabasas, and Dan Vo of Exit Platinum Realty. Dan Vo is the dirty deed doer for Dong Nguyen. He leases the property and does his best to feign congeniality and professionalism while knowingly profiting by being the broker to both parties. He knowingly leased an uninhabitable home that was infested with black toxic mold. Dan should lose his license for leasing a home he knew was uninhabitable to my family. Furthermore, he was the go between that sent ridiculous unlicensed shoddy dayworkers to put bandaids on the titanic.

These people should be exposed for their fraud and for knowingly putting our lives in danger.

We are still fighting to stay alive and we are still dealing with almost daily painful treatments that have cost us our lives and everything that we had when we moved into this home.

It is unconscionable that they leased us this home and furthermore never returned any of the monies. But even beyond that, they attempted to move other victims in after we were forced to leave when we had the home inspected and had our concerns validated when the inspection showed the toxic mold level was over 30,000.

It's obvious they moved us in after the previous residents has to vacate due to the toxic mold and uninhabitable conditions.

They immediately began trying to rent the home for $10,000 per month instead of the $12,000.00 per month we paid.

They also attempted to sell the home as is.

The home needs to be completely gutted to be habitable. The toxic mold has infested the entire home.

The entire plumbing system needs to be redone and the pipes underneath the home need to be replaced.

There is a long list of what the home needs in terms of maintenance and construction to make it habitable.

Instead of incurring the costs to rehab the home so it can be lived in without injury, Dong H. Nguyen and Star Returns LLC and Dan Vo choose to profit off the home by leasing it to unknowing victims then seeing if they will stay alive long enough to make these criminals face the consequences for their crimes.

My family has been permanently affected because of Dong H. Nguyen, Star Returns LLC and Dan Vo. Our health and our lives has been altered in horrific ways. It is now time that everyone be informed of Dong Nguyen, Star Returns LLC, and Dan Vo so that they do not harm anyone else. They also operate under Theory Home Loans and Bankers Xpress Had we not moved as quickly as we did and taken such action to attempt to guard our health and stay alive, we would have been dead. Dong and Dan would have buried our bodies and ushered in the next unknowing victims to start stealing their money to live in an uninhabitable home that will kill whoever lives there until it is professionally remediated and made habitable.

The home address is 5142 Parkway Calabasas, Calabasas 91302.

I will be posting further with details and reports which evidence all statements.

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