July 7th of this year I made a purchase to SPYERA for software. The companies website says clearly that you can be refunded within the first 10 days if not happy or there is a problem. I tried for 3 days to install the software and it would not work
I immediately tried to call but the number it gives is voice recording that wants you to leave a message or something. I did and then sent in for a refund request. I was responded to the next day and told that the refund was being approved.
I checked my account and it showed pending credit so I thought the matter was settled. I got on today (2 months later) searching for a transaction when I noticed the credit was gone. I tried to call again and the same thing happened with the recording. I noticed that the statement had a name of Avng8.com so I contacted them and they said they no longer do business with them but they are able to issue the refund in 6 business days.
I called my credit card company and disputed it siting the explanation. This makes me so mad and I hope I get my refund as this was a lot of money. This business is not trustworthy and I am going to let everyone know.
SPYERA Reviews
July 7th of this year I made a purchase to SPYERA for software. The companies website says clearly that you can be refunded within the first 10 days if not happy or there is a problem. I tried for 3 days to install the software and it would not work
I immediately tried to call but the number it gives is voice recording that wants you to leave a message or something. I did and then sent in for a refund request. I was responded to the next day and told that the refund was being approved.
I checked my account and it showed pending credit so I thought the matter was settled. I got on today (2 months later) searching for a transaction when I noticed the credit was gone. I tried to call again and the same thing happened with the recording. I noticed that the statement had a name of Avng8.com so I contacted them and they said they no longer do business with them but they are able to issue the refund in 6 business days.
I called my credit card company and disputed it siting the explanation. This makes me so mad and I hope I get my refund as this was a lot of money. This business is not trustworthy and I am going to let everyone know.