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Spokeo


Country United States
State California
City Pasadena
Address 556 S. Fair Oaks Ave, #101-179
Phone (877) 913-3088
Website https://www.spokeo.com

Spokeo Reviews

  • Jan 16, 2023

On Oct 28th 2022, Spokeo offered a one time search report for .95 cents. I paid for this with Paypal. On Nov. 5th and Dec. 5th Spokeo made two unauthrized charges of 24.95 to my credit card. I did not sign up for or use their services after the original search on Oct. 28th. I cancelled the automatic payments, as soon as I discovered them. I called Spokeo for a refund, and they refused.

  • Jul 29, 2021

I wanted to order one report. It came back empty so I clicked an authorization button to get the information I was hoping it would shw. What I didn't know was that by clicking that button, I was authorizing another $19.95 charge on my card. Not only did the reports not contain any useful information, I got three of them.

I called customer service. Was not offered any sort of refund or remuneration. Cancelled account. Plenty of information providers in the internet sea.

  • Jan 8, 2019

On the same day I spotted that I was charged for a month subscription, I called their customer service number. Person tried to sell me more services and then told me that it was IMPOSSIBLE to refund my credit card charge. BS. I also wrote to customer service to complain.

  • Oct 23, 2017

Spokeo, Phone number services, Insurance companies, Doctors, Lawyers, Banks and most businesses in general are totally corrupt.

(It's not personal it's just Business?)

The United States of America has lost its Honesty, Honor and Integrity.

Our entire country is now full of thieves, bandits, rip off artists and drug dealers.

They have ruined the internet, cell phones, television, our education system, and our Government. .

Thank God I'm old and won't have to put up with all these useless, senseless, degrading bunch of ignorant mindless barbarians too much longer.

We have good people fighting and dying every single day to protect this?

May God have Mercy on our foolish souls,

An American Patriot

  • Aug 26, 2017

The front page offered a trial 6 month offer at 4.95 to get "access to addresses, unlock information" for someone I am trying to locate. I was billed for 29.70. I contacted them right away and was refunded $14.95, and I had to argue to get the rest refunded. This is a bait and switch operation.

  • Aug 21, 2017

Spokeo, Pasadena, California

Very Serious Complaint!

2535 Hauser Boulevard

Los Angeles, California 90016

Saturday, August 20, 2017

c/o V.I.P. Corporate Executive

SPOKEO

199 South Los Robles Avenue Suite #700

Pasadena, California 91101

888-906-0850

Regarding: Very Serious Complaint

Dear Spokeo Executive:

Good Morning or Good Afternoon to You!

How is your day today in sunny Pasadena, California and/or wherever else You are in the World?

My day is going fine, thank you, except due to the Fact that back on Saturday, August 20, 2017, I was in a Desperate Need to get the Correct Contact Information Which Would Include A Company Name And Address For The Following Phone Number Of: 336-203-2981 and I went through Your Spokeo Service Believing That I Would Not Have To Go Anywhere Else For It.

Sadly, after providing my Credit Card and Doing The Search, the Only Thing that Popped Up For The Phone Number were the words of: "Care Customer" and "Greensboro, North Carolina".

Do You Honestly Think That That Is A Good Service?

No Way Man!

You are supposed to be in the business of providing Decent, Legitimate Contact Information To The General Public And This Is What I Get For Their Contact Information!

I would think Not!

Sadly, that was Not The Case For Me!

I did call up Your Customer Service Department and was given A Full Credit And Cancellation Of Your Service, Including Having The .95 Cent Fee Being Reversed, However, that still does Not Solve My Problem!

If there is any way that You Could Please Do Any Further Research On The Phone Number Of: 336-203-2981 to find Out Their Company Name And Full Address And Phone Number If Still Available, then I would More Than Greatly Appreciate It!

If You would like to contact ME back in order to discuss my letter of Very Serious Complaint in further detail, then please call me on my cellular phone number at: .

You may also email me back at: [email protected] or [email protected].

I am more than looking forward to hearing back from You with a Positive Response some time in the very near future.

  • Jun 29, 2017

Spokeo is making daily reoccuring fraudulent debit card transactions on my bank account. Fortunately my bank recognized it as supecious and put a hold on my account.

I did login to the Spokeo site, but I never signed up for any ongoing service. Evidently a subscription is automatically setup with reoccuring debit card transactions. I tried to delete my account but could not. How to info wasn't accurate and didn't match what I saw on the site.

I canceled my debit card and got a new one, but the fraudulent debits kept occuring daily. Evidently they can call Visa and get my new number according to the bank.

I emailed my complaint to Spokeo customer service, and they replied asking for my card info, which I refused to give them. I then tried to call customer service but that was a very strange experience, They couldn't find any record of either my name or email address. Spokeo said I should call the bank and have a 3 way conversation to try and resolve this. this is just a runaround. Customer service hung up on me.

I filed a complaint with the FTC and will look into filing a police or FBI complaint.

  • May 15, 2017

I signed up for the free 7 day trial and got billed two months in a row with no notification from spokeo that they were billing me now. I haven't used the service once since 4 days into the free trial. You'd think they would at least refund my $60 but they refused. Oh well they suck, so does their website. The info is hella outdated.

  • Feb 11, 2017

In December I paid .95cents for a "Trial" period of Spokeo (searching for a phone number). As a Realtor, I occasionally need to find peoples number to make contact. a few days later, the company said my "unlimited" 7 day trial for .95cents was cancelled. The message said I had made too many attempts at finding info, and my trial period was complete.

Later, on my AMEX statement I notieced they charged me 19.95. I emailed and complained to AMEX, as I never agreed to this. They apologized, sent an email and I cancelled formally online. The next month- same thing.. charge on my card. DO NOT GIVE THIS COMPANY YOUR CREDIT CARD INFO !!!

  • Nov 1, 2016

I paid SPOKEO $35 several months ago so I could look up information on a specific person. It was a waste of money in that the only thing I got was an address which was available for free on Google.

I played around with it that day and looked up an old girlfriend from many years ago as well as myself. Even the information on me was inaccurate or out-of-date and I couldn't find anything on my old friend. Of course, SPOKEO will tell you they don't guarantee accuracy of the data. So what are we getting for our money? I let that go.

I just got my VISAstatement and they had the nerve to charge me $35.80 again. They claim I am on auto-renew. I always read fine print (I am a former legal assistant). No where did it say I was signing up for an auto-renew program. Even if I was interested in searching for more people I would not use their site simply because it doesn't provide enough information nor is it accurate information.

When I called the company, they weren't going to give me a refund at all. I harshly complained and they finally agreed to credit me $14.34. Funny how they didn't even pro-rate the refund amount. They must have to make a lot of their revenue by RIPPING CONSUMERS OFF! Don't waste your money with these thiefs!

  • Sep 14, 2016

This company does not answer their phones and say they are in a company meeting. So the message they gave me to customer service for Spokeo is what I was going to use but they tried to charge me $35 as a cancellation fee which should not be done. I have never paid a cancellation fee. All I was doing was trying to get a reverse on a phone number that called me at midnight one day a few weeks ago. I put in the number and got nothing. I tried to call the number and it said it was disconnected. I got no service from them but they think they can charge me $35 that is a bunch of BS. I will not pay this. I will try the number again later today but if they say they are still in a meeting then I know this is a scam!!

  • Dec 5, 2015

Spokeo. A place I never heard off. Has been taking my money monthly. I never heard of this place or site, nor have I ever put my information near Spokeo. I have been charged around 9 or 12$ monthly. Near the end of the month. When I clearly have NOTHING to spend. And I have been owning the bank loads of money and I've been lacking on my bills... I want to be removed from this and i want my money back!

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