On the 16th of August, I was helped on the phone by Sam. This customer service representative made fun of my accent. He pretended he did not understand my request. He hung up on me.
On the second attempt, it was clear to me how angry he was with my cancellation request. When he repeated my words it was clear he was making fun of my accent.
I felt really disrespected and bullied. I already made a complaint via chat on their website, but I would like to make sure this will be heard. because it was extremely disrespectful.
Spchstf.com Reviews
On the 16th of August, I was helped on the phone by Sam. This customer service representative made fun of my accent. He pretended he did not understand my request. He hung up on me.
On the second attempt, it was clear to me how angry he was with my cancellation request. When he repeated my words it was clear he was making fun of my accent.
I felt really disrespected and bullied. I already made a complaint via chat on their website, but I would like to make sure this will be heard. because it was extremely disrespectful.