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Softub Express


Country United States
State New York
City East Rochester
Address 825 Fairport Rd
Phone 800-996-8827
Website https://www.softubexpress.com/

Softub Express Reviews

  • Apr 14, 2018

My wife and I were at a seafood festival in Saint Augustine, Florida and were interested in buying a hot tub when we saw a booth that had an interesting looking portable type tub. After an older man met us out in front of the booth, another man (younger) who looked unkempt really with a long unruly beard, basically pushed the 1st man aside and told us he was the professional there AND he was the one to help us. First of all, he stunk like a brewery and had something in his beard and on his shirt with holes in his jeans. Very unprofessional looking and acting. He had no idea about the spas, and tried blaming the other man for the tubs not being hot or working. Then it was the festival 's fault. He basically told us if we didn't want to buy he didn't have time for us and he really didn't want to fill out any bank loan paperwork because he was about to close so he could meet his fiancee and they could have dinner. The salesman told me that he had been waiting for him to come down all weekend and that he could only stay for a while and he missed him. He said we really didn't want the unit, because of the quality but if we were still interested, his name was Brian Kittle and we could meet him at his 'office' at the flea market and he would sell us one. We have yet to see him there after several weekends. Needless to say, we won't be buying or dealing with this person or company.

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