Beware!!!I purchased 2 Premium Economy tickets from them last month. My flight was canceled at the day of departure by United airline and United airline refunded the ticket price back to Skylux. Skylux travel agent took advantage of the situatuion and charged me another $1200.00 to rebook my tickets to next day, even though United airline supposed to rebook it for free. I lost premium economy seats and received regular economy seats for $1200;00 more. I had no other choice, but paying it, because it was last minute and no other options were available at that time. I was ripped off for $1200.00.Also when i was making initial ticket purchase, Skylux travel agent was pushing me real hard to include "free protection” valued $600.00. I agreed, but this It is a way they scam people, because If a flight is cancelled, this "free protection valued $600.00 is non refundable and i received $600.00 less from the original amount i paid for my tickets. I was ripped off again for another $600.00
I just want to make people aware of this, so please think twice before dealing with Skylux. Purchase directly from airline, even if you have to pay a little more for the tickets. Onece you paid them, you have absolutly no control of your tickets and they can do whatewer they want. Forget about refund.
Bought tickets wioth travel insurance. When I tried to use the travel Insurance they refused to refund my tickets. They would only off me A credit with 2150.00 dollars in cancellation fees taken out. The credit was only with htier company. When i trie to use my credit they sold me an international ticket with mixed carriers and I was stranded in Seattle for 30 hours. The tickets are doublew what they cost if you buy direct from airlines. The trip insurance is useless, they make a big profit hoping you never use it so they can scam you. They are what is known as a milage broker, They also took all my Amex points, over 115000 points and gave them to Air Canada. I did not even book a flight with Air Canada. Do not use this company, you will be very sorry. My represenative was Inga.C. They refused to return my money or return my phone calls. They will block you if you try to call back again. Horrible company.
SkyLux Travel Reviews
Beware!!!I purchased 2 Premium Economy tickets from them last month. My flight was canceled at the day of departure by United airline and United airline refunded the ticket price back to Skylux. Skylux travel agent took advantage of the situatuion and charged me another $1200.00 to rebook my tickets to next day, even though United airline supposed to rebook it for free. I lost premium economy seats and received regular economy seats for $1200;00 more. I had no other choice, but paying it, because it was last minute and no other options were available at that time. I was ripped off for $1200.00.Also when i was making initial ticket purchase, Skylux travel agent was pushing me real hard to include "free protection” valued $600.00. I agreed, but this It is a way they scam people, because If a flight is cancelled, this "free protection valued $600.00 is non refundable and i received $600.00 less from the original amount i paid for my tickets. I was ripped off again for another $600.00
I just want to make people aware of this, so please think twice before dealing with Skylux. Purchase directly from airline, even if you have to pay a little more for the tickets. Onece you paid them, you have absolutly no control of your tickets and they can do whatewer they want. Forget about refund.
Bought tickets wioth travel insurance. When I tried to use the travel Insurance they refused to refund my tickets. They would only off me A credit with 2150.00 dollars in cancellation fees taken out. The credit was only with htier company. When i trie to use my credit they sold me an international ticket with mixed carriers and I was stranded in Seattle for 30 hours. The tickets are doublew what they cost if you buy direct from airlines. The trip insurance is useless, they make a big profit hoping you never use it so they can scam you. They are what is known as a milage broker, They also took all my Amex points, over 115000 points and gave them to Air Canada. I did not even book a flight with Air Canada. Do not use this company, you will be very sorry. My represenative was Inga.C. They refused to return my money or return my phone calls. They will block you if you try to call back again. Horrible company.