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SIR Home Improvements

Country United States
State Michigan
City Schoolcraft
Address 12849 N US Highway 131
Phone 800-747-4663

SIR Home Improvements Reviews

  • Sep 7, 2017

Had rain & wind damage to my roof & porch ceiling at the end of May 2017. Contracted with SIR Home Improvements for repair, after being pressured to secure a loan for entire project. Had 2 claims for 2 separate incidents. The second claim was repaired hastily, not giving my insurance provider time to assess the damage. For this part of the roof I was not compensated by my insurance & had to pay $1,492.37 out of pocket. SIR employee Richard took a video of damage but company could not produce it for claim. Richard, I heard, had quit abruptly because of a " terminal illness " Got nothing but the runaround for 6 plus weeks with many phone calls and unfulfilled promises from department heads & owner of company Frank Mumford. Frank personally told me, on 3 occasions - "Not to worry"! At this point in time I have yet to hear from him or any member of his staff. I ultimately sought out another contractor to finish the project. Spent too much time dealing with this regretable company. Much angst, fretting & headaches over the past 3 months. I'm a 79 year old widow who initially put a lot of trust into SIR. Feel I was treated very poorly and taken advantage of. Would NEVER recommend this company to anyone.They overcharge & are unscrupulous!

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