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Showroom Glam


Country United States
State California
City Los Angeles
Website https://www.showroomglam.com

Showroom Glam Reviews

Most Useful Comment
  • Jul 30, 2016

I was initially skeptical about shopping on this site and my instincts have so far proved to be correct. I placed an order for a swimsuit and a couple days later received an email update that a tracking number had been created for my package. I've since been checking to see the tracking updates and there have been none.

The only information provided is that "USPS has been notified to expect a package." I have reached out to customer service via email twice and have yet to hear back. Of course there is no actual customer service number, so at this point there is nothing else I can do. I internet shop quite a bit and there is usually about a 10 day cycle (at the most) of when you place an order to when you receive it, so I know my expectations are reasonable. I am still anxiously awaiting an update and am slightly nervous as to the quality of my order if/when I do finally receive it. This is extremely disappointing but I guess this is to be expected when you are dealing with an online boutique that sells knockoffs.

Mark as Useful [3 votes]
  • Apr 11, 2016

STAY AWAY!

This website is a disgrace. They steal images from other websites (house of cb, miss circle etc.) and use them to sell replica products! STAY AWAY!

Mark as Useful [2 votes]
  • Mar 24, 2016

I placed an order for two items on March 2, 2016 and have still not received my order three weeks later. They updated my order status to "fulfilled" on the website, but the tracking number they provided has not shown any updates since pre-shipment information was provided on March 10, 2016 and USPS also did not have any information when I called. I've emailed Showroom Glam twice at [email protected] and [email protected] and have yet to receive a response. I want my order by the end of the week, or I need my money back! So disappointing.

Mark as Useful [2 votes]
  • Mar 31, 2020

Terrible!!!!!!!

I've been going through the same thing as these ladies, I ordered the FF Flossy Jacket and I haven't received my package, They sent me a tracking number with no updates. I have e-mailed non stop with no reply. So upsetting! Even reached out on IG

Mark as Useful [1 vote]
  • Jan 27, 2020

Seller did not answer email after several attempts to contact seller via email.

I never received my item, filed a dispute and seller final issued me a refund.

Mark as Useful [1 vote]
  • Aug 1, 2019

Bad fuckin online store

Showroom online site are bunch of fuckin thief, I didn't receive any tracking number trying to reach them no fuckin answers did a oder since the 02/07/19 never get anything Do Not Order from this site guys

Mark as Useful [1 vote]
  • Jul 26, 2019

Horrible

This place is terrible I still haven’t received my dress I ordered. I’ve sent several emails no response at all! I wish I would have read the responses first before placing my order.

Mark as Useful [1 vote]
  • Dec 1, 2019

Nothing ... no tracking no product ... 1 month passed

I purchased an two piece set from them for over 100 dollars. No tracking. No delivery (4 weeks have passed) and they do not respond to email or a DM via Instagram. Zero communication zero product yet they have my money and are allowed despite complaints to keep advertising via Instagram

  • Nov 29, 2019

This company changes there prices every time i go on the site ...There email is useless because they don’t respond there is no contact number do not order from them !!!

  • Nov 24, 2019

Shit quality

Terrible quality, I’ve literally had Halloween costumes made better! Don’t spend the money! It’s a huge rip off when they are probably making these outfits with pennies.

  • Nov 17, 2019

Scam

Scam

  • Jun 19, 2019

SCAM!!

I ordered an outfit about 1-2 weeks ago and still have not received an email about shipping. I had my doubts about ordering from this site, should of listened to my instincts!! HORRIBLE service. I ordered early to RECIEVE my outfit for vacation. Seems like I won't get it in time that's if I ever do RECIEVE it!!!!!!!!

  • Oct 29, 2017

Bad service

I ordered my dress over two weeks ago and still haven’t received it. They don’t respond to my emails and no tracking as yet. I needed the dress for an event and only purchased it as it said delivery 5-7 days. This is horrid. I still haven’t heard back from them not even an apology.

  • Aug 9, 2017

I purchased 2 dresses on July 13th. (Almost 4 weeks ago). My card was charged that day. 2 1/2 weeks after ordering 1 of the 2 dresses showed up in the mail. One was msssing. There was a piece of paper in the parcel stating the other dress would be shipped July 27th. I still have not received it. I have sent multiple emails with no response. I went to look up the phone number of the company- there is none listed. SHOWROOM GLAM STOLE MY MONEY! Despite multiple emails, there has not been a single response. I hope this does not happen to anyone else.

  • Oct 26, 2016

I purchased two swim suits and waited and waited, I haven't received my items and the only way to contact the company is through e-mail, I e-mailed them several times and they refuse to respond. They sent me a tracking number and said my items were on the way, and check for updates with usps, there hasn't been one update, I called usps and they said no package was ever even delivered to them to ship. I definitely feel like I was scammed :(

  • Oct 25, 2016

I ordered two swimsuits from this company, i never received my items, when i tried to reach out to see when i could expect my packages i never got a reply They only give an e-mail add) no contact phone number. They sent me a tracking number and there is no tracking updates. I called usps and they don't see anything with the tracking number they gave me. I feel like i have been scammed

  • Oct 25, 2016

I ordered two swimsuits from this company, i never received my items, when i tried to reach out to see when i could expect my packages i never got a reply They only give an e-mail add) no contact phone number. They sent me a tracking number and there is no tracking updates. I called usps and they don't see anything with the tracking number they gave me. I feel like i have been scammed

  • Oct 25, 2016

Horrible

I've been going through the same thing as these ladies, I ordered two swimsuits and I haven't received my packages, it's been over a week since they sent me a tracking number with no updates. I have e-mailed non stop with no reply. So upsetting!

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