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Septic Maxx, LLC.


Country United States
State Florida
City Delray Beach
Address 4733 W Atlantic Ave STE 7
Phone (800) 397-2384
Website http://www.septicmaxx.com

Septic Maxx, LLC. Reviews

  • Nov 28, 2017

LIED TO ME STATING THEY BOUGHT SEPTIC SAVIOR!!!!! tOLD ME TO TOSS THE OTHER PRODUCT AWAY AS IT WOULD EFFECT MY SYSTEM AND THEY WOULD MAIL OUT THE CORRECT PRODUCT They did then charged me for it even though it was a bad product then septic savior called me and I asked why they were calling me again after they just replacing my product!!! They told me they were a fraud and thet they do this all the time.

I mailed the product back and the lady called my job and left a voicemail for the whole office to hear that they were going to sue me ! I called and explained the this man like woman that totally overrode me like a deisel truck and they will NOT ACCPET IT HAS THE TIME WAS OFF A COUPLE OF DAYS FOR ME TO MAIL IT BACK. They are RUDE, THEY LIE, ARE AGGRESIVE, AND THREATING.

NEVER DO BUSINESS WITH THESE PEOPLE - HATEFUL IS NOT THE WORD FOR THEM. I never opened or even used there product!!!!

  • Aug 29, 2017

Gave us a free bag of their septic product but now asking us for 220 dollars. We never agreed to buy anything but they won't answer their phone or stop sending us their harrassing letters.

  • Aug 16, 2017

Ripoff sales pitch for product I later found out not necessary. Told to try product, without obligation. Later received phone call for payment, including a late payment.

  • Jun 22, 2016

A phone call list of non-active customers generated a phone call by Septic Maxx to a former customer and answered by an 82 year old woman who is battling dementia. The woman was able to recognize the name of the company as one to say "No" to, although she did not know why.

Several years ago this same woman had answered a similar phone call by Septic Maxx and was then sent product and a bill for over $200, after having told the Septic Maxx representative "No". This experience had left a strong, negative impression on the woman's mind allowing her to say "No" again.

Weeks later 3 boxes, 60 units, of Septic Maxx product showed up at the home of the womans' son along with a bill for over $200. The woman was able to find her name on the invoice, the account number, and the order number along with the message "Special order for our valued customer." She was not able to find the actual amount billed on the invoice. The woman got distracted by the memory of when the septic system was installed, over 60 years ago, and that both of her grown, over 6 foot sons could fit inside the septic tank itself.

A telephone call to 800-397-2384 was answered by a woman introducing herself as Crystal. After determining that this phone call was in regards to product received but not ordered, she gave her full name as Crystal Brownlee. Crystal continued on to accuse this caller of calling the salesperson a liar, then inferred she was familiar with people trying to get out of an order by saying the person who placed the order was "senile".

Crystal described the order placement process as being very detailed and designed to assure that the person placing the order was mentally capable of doing so. Crystal strongly suggested that she be allowed to play back to the caller the tape of the 82 year old woman placing the order for Septic Maxx with full knowledge of what she was ordering. This had to be done by a return telephone call at 9AM next morning to the complainent, with the call tape.

A single telephone call to a reputable company allows a complainant to end the phone call a satisfied customer. The ending of this phone call to Septic Maxx left me with the strong feeling that Septic Maxx uses "strong arm" tactics to force unwilling septic system users to pay for product that was never ordered. Based on this experience with "Crystal Brownlee" I looked for an Internet site where I could make a report on an unscroupulous company and place a warning to other persons who might get targeted by Septic Maxx.

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