Called literally 10-days after the 1-year "workmanship" warranty, because a STRUCTURAL post had come loose. John advised that there'd be a $125 service fee PLUS the work! Not the customer service response expected or deserved after investing $20k. If given the opportunity, we would have gone in a different direction; original install was not smooth, and the response after completion has been subpar at best.
Screenworks Inc Reviews
Called literally 10-days after the 1-year "workmanship" warranty, because a STRUCTURAL post had come loose. John advised that there'd be a $125 service fee PLUS the work! Not the customer service response expected or deserved after investing $20k. If given the opportunity, we would have gone in a different direction; original install was not smooth, and the response after completion has been subpar at best.