Charged me monthly 16.95 since Oct. I sent in receipts to receive rebate. It's now June, never got rebate. Asked to be refunded. They hung up on me.
Enrolled in their rebate program in which they charge a monthly fee of 16.95. They say to send in receipts and that I will receive 10% back in the form of a Visa gift card. Processing time stated was 6-8 weeks. I sent in receipts in Oct. Never got rebate. I called and called and each time they told me that it was processed and sent. Yet, it never came. I called again. Same answer. It's now June. I called today and spoke to a supervisor, who not only couldn't give me the status of my rebate, but said that she was just going to cancel my account. I requested a refund of the monthly fees, and she said that she wouldn't do that.
I said that I would have to dispute this with the bank since they didn't provide the service they promised, and she said "we've increased our customers by 30% since you signed up, I think we'll be just fine". And then she hung up on me. So, I called my bank and reported it. Don't get caught up in this scam! False promises. False advertising. They will take your money, not give you anything, and then it will be up to you to call the bank and dispute. I have had to change my debit card, resulting in having to also change all of the auto payments that were linked to it.
They originally called me by telephone about some service that would entitle me to free gasoline groceries, etc, if I paid an additional fee of $1.99 for which I declined. There was no mention of two different companies. The accent of the speaker was such as to make understanding most difficult. At the same time there was considerable background noise which further complicated the interpretation of what was being said. On Nov 14,2016, I received in the mail , papers which explained what lt was that I had paid for. One of the items stated that I had a 14 day period in which to exerclse some option but that it terminated on Nov 20th. (only 6 days). The letter further stated that my credit card would be charged $17.95 each month in order to maintain my membership.
On Nov 14th I called them to canceii this whole sordid mess but they refused saying that I had paid for it and it would remain in effect.
I then asked to speak to a supervisor but they then hung up the phone.
My mom received a notice from this company on March 1st 2016 for a $100.00 gas voucher. They told her that they would email her the codes in 24 hours. They never sent the codes. On March 6 2016 she called to find out why they never sent the codes. They told her that they would sent her a gas card in the mail. Two weeks past and still no card or codes. She calls again and is promised that they will be sent. To this date she still has not received anything. On April 24 2016 my mom checked her bank account and found that 2 transactions had been made by this company. One for $17.95 and the other for$0.06. This was almost all the money she had. She never authorized any of these transaction. She has had to call the bank and cancel this card and wait to be issued a new one. Anyone getting a reward notice from this company should just throw it away. This company is nothing but a bunch of liars and thieves.
SavingsStoreOnline.com Reviews
Charged me monthly 16.95 since Oct. I sent in receipts to receive rebate. It's now June, never got rebate. Asked to be refunded. They hung up on me.
Enrolled in their rebate program in which they charge a monthly fee of 16.95. They say to send in receipts and that I will receive 10% back in the form of a Visa gift card. Processing time stated was 6-8 weeks. I sent in receipts in Oct. Never got rebate. I called and called and each time they told me that it was processed and sent. Yet, it never came. I called again. Same answer. It's now June. I called today and spoke to a supervisor, who not only couldn't give me the status of my rebate, but said that she was just going to cancel my account. I requested a refund of the monthly fees, and she said that she wouldn't do that.
I said that I would have to dispute this with the bank since they didn't provide the service they promised, and she said "we've increased our customers by 30% since you signed up, I think we'll be just fine". And then she hung up on me. So, I called my bank and reported it. Don't get caught up in this scam! False promises. False advertising. They will take your money, not give you anything, and then it will be up to you to call the bank and dispute. I have had to change my debit card, resulting in having to also change all of the auto payments that were linked to it.
They originally called me by telephone about some service that would entitle me to free gasoline groceries, etc, if I paid an additional fee of $1.99 for which I declined. There was no mention of two different companies. The accent of the speaker was such as to make understanding most difficult. At the same time there was considerable background noise which further complicated the interpretation of what was being said. On Nov 14,2016, I received in the mail , papers which explained what lt was that I had paid for. One of the items stated that I had a 14 day period in which to exerclse some option but that it terminated on Nov 20th. (only 6 days). The letter further stated that my credit card would be charged $17.95 each month in order to maintain my membership.
On Nov 14th I called them to canceii this whole sordid mess but they refused saying that I had paid for it and it would remain in effect.
I then asked to speak to a supervisor but they then hung up the phone.
My mom received a notice from this company on March 1st 2016 for a $100.00 gas voucher. They told her that they would email her the codes in 24 hours. They never sent the codes. On March 6 2016 she called to find out why they never sent the codes. They told her that they would sent her a gas card in the mail. Two weeks past and still no card or codes. She calls again and is promised that they will be sent. To this date she still has not received anything. On April 24 2016 my mom checked her bank account and found that 2 transactions had been made by this company. One for $17.95 and the other for$0.06. This was almost all the money she had. She never authorized any of these transaction. She has had to call the bank and cancel this card and wait to be issued a new one. Anyone getting a reward notice from this company should just throw it away. This company is nothing but a bunch of liars and thieves.