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Santander Consumer USA, Inc.


Country United States
State Texas
City Dallas
Address 1601 Elm St. STE 800
Phone 888-276-7602
Website https://www.santanderconsumerusa.com/

Santander Consumer USA, Inc. Reviews

  • Nov 16, 2023

I trading in my 2008 Suzuki XL7 for a Chevrolet Malibu 2014 consisting of a warranty issues the same year manufactured at car dealership of 3061 Delacy Ford in Elma, New York 14069. I also paid down $2,500.00 in cash.The year the trade in transaction happen was 6/23/22. I gave no implied handshake and the 2014 Chevrolet Malibu was bought as is. I also was not offered a pamphlet buyer Guide from the saleman I did business with. The saleman said he usually trades in 2020-2021 Ford vechicles. bought he happened to have a after marketing vechicles of 2014 Chevrolet Malibu for sale so I chance the situation nknowing it could be a financial scam. Just today my vechilcle happen toget towled because repossession for me being in the hole -$2,500.00.

  • Oct 31, 2020

I will admit I am tired of telling this story, it must be told though. 34 states and $550 Million settlement cannot be a false accusation.

I simply went to buy a new car, was told necessary to purchase extended contract to get loan approved would get a phone interview from lender. Interview did not happen, when calling the 1st time I was advised extended contract could be cancelled but would not lower my payment. I asked options if I cannot afford the loan they just approved told I could voluntarily surrender vehicle or trade for lesser expensive vehicle. I am current on my payment not due until 12/25/2020. I am happy to cancel contract taking a closer look it is null and void anyway, I am an UBER driver, the dealer was aware as they commented on my UBER sign in the window of my trade in.

  • Nov 17, 2017

I had a contract for an Auto Loan with Santaderconumerusa. The contract had gap insurance, and reqular car insurance. The car was wrecked due to my disabled ankle, because the dealership put me in a manuel transmission, and not an automatic. As I was trying to relearn to drive the car, because I hadn't driven a stick in 16 years, as I was coming up to a red light I was distracted a little. by ankle pain, and lower back pain.

I had to slam on brakes, and the car skidded to a stop into the tires of a Semi cab truck with no haul. As a result the car was totaled. Santader pressured me to make my first payment, so I paid them $500.00 because I didn't know it was all covered by my gap insurance. They breached the contract by demanding I make the 1st payment knowing Gap would cover the loan even my debuctible up to 100% of the value of the loan.

They would cover the deductble up to $1,000.00 and any intrest or fees or payments due. My insurance company paid them $16,500.00. The gap only paid $2,117.00, and Santander stole the 1st payment, which because the car was totaled on July 19th I didn't even have to make it. They grifted me out of $500.00 The gap would have paid $2,617.00 too.

I think the took advantage of me because I also suffer with voices from my time in the military, and a 3 story fall.

  • Oct 23, 2017

Your ticket has been created. (no subject) Thu, 08/24/17 Message: Hello my name is ...I purchased a 2015 VW Jetta in April of 2015. Amount Fin. 20,075.00 . I callled my Bank who financed me to get my payoff amount I am going to pay off my car . I have paid to date $13,354.00 not one late Payment. Amount pd. to Principal $3,955.00 Amount pd. to Interest $9398.00. The payoff amount is $ 17,900.. I called again this had to be a mistake! I am in complete shock. The dealership ship got me f*d up ... my interest rate is high .. that high !! I have pd. 24 mo. at 520.00. = $12,049.00 and My payoff amount is $17,053.00 insane !! On the phone w bank she is telling me I have a interest loan.. I accrue Interest everyday !! I am on the phone w the credit bureau I filed a complaint they will call me within 24 to 48 hrs with some kind of solution ... I am in shock !!! My car was only 20,053.00 . I also want to go to the dealership to speak w the finance manager .The offer was a special program, I received a card in the mail to help people rebuild their credit Johnny said that after one year I was to go back into the dealership and refi w a lower interest rate .. I went in Johnny the fin manager was no longer w the co. And no one knew about the program they had in April of 2015 after speaking with Billy the new finance manager . Later on that week I did see Johnny around town . My salesman's name was Jimmy. What can I do .. Thanks hasCustomData: true heirial_id: Ticket created while on: weitzlux.com/consumer-protection/car-loan-usury-unfair-and-illegal-interest-rates/ Powered by LiveChat

  • Sep 2, 2017

I purchased a car for about $14,000 almost 4 years ago. I gave 3k down payment and I've made my payments of $380 each month, sometimes more and three years later my balance is still $14,000. When I try to ask questions I can barely understand them and they said it is because I made a few late payments. I need file a suit against them. Does anyone know what steps I can take against them. Is what they are doing legal?

  • Jul 24, 2017

I received a car loan that Santander financed without verifying my monthly income or employment. The vehicle that was financed was soled way over what is was worth and financed at almost 20% banking on me not being able to make on time payments leading to them repossessing the vehicle. This company obtains crooked car loan files banking on the person not being able to continue to make the car payments. The car was sold to me for 16813 at 19.92% totaling 28939.68 if all 72 month of payments where made. The monthly income on my loan application was 4000 a month and was a automated approval causing no bank personal to ask for verifying documents before loan was finalized. They are crooked and bank on the loan applicant defaulting on the loan.

  • Jul 11, 2017

I took out a loan 4 years ago, for 17,856.00, been paying monthly and my amount is still the same and sometimes higher that I owe. I am disabled trying to save up the pennies I do get through SSI. And Santander USA has Fuc"&$! Up my credit and they are know looking for my car to repo it. I can't live without a car I have dr apt. To go to and a young son to take care of. I have been reading about how often they take advantage of people, That is why I am adding my story to this madness. It's not fair and someone has to help us citizens out.

  • Jun 9, 2017

When I checked my balance they apparently shoved the extra money up their asses and not on my accout. When I called to ask about it they have Bob Marley back up singers answer the d**n phone so you can't understand them at all!

Please do not ever think of going to Santander for anything. I purchased a new car and it was financed thru their company. Every payment I made was more than the actual amount due. I did this to try to pay my car off early. Well when I looked at my account they extra money I had been sending was apparently shoved up their a** and not put towards my account. When I called to ask what was going on I am even more irritated because they have a bunch of Bob Marley back up singers answering the phone. I cannot understand what they are saying. I then refinanced my car with another local bank and should've had about $200 in overpayment. So today when I called and talked to another person with a HORRIBE accent she basically told me that they will return $57 of my overpayment. Nice. Please save yourself the heartache of even going to this sham of a bank. They are useless! We all work hard for our money to have some jackasses RIP US OFF! Screw you Santander and all the losers that work for you!

  • Jun 7, 2017

I have had a 2013 dodge journey since 2013 i still owe 22.000 dollars i missed a payment for 2 months and then i was told that i had a write off on my credit. i was told that if i pay the account to be current they would remove the write off form my credit so i paid santander 1700.00 dollas when i called back to see if the write off was taken off they informed me that they would not be taking the write off off of my credit. then i advised them of the date of the phone call they told me that the call did not say that and they could not find the phone call that i was talking about. i have paid santander well over 20.000 dollars and i still owe 20.000 dollars they attempted to waive the late fees for the misundertanding about the write off i was in a hardship and asked if there was any way i could work out some sort of deal so i could get caught up and they said no so i unless i pPaid 2000.00 dollars i would always be behind 2 months and the car would be in repo status after 30 days late which i understood long story short i was in walmart came out and my car was gone which i dont care about however santander is the worst company that i have ever dealt with in my life also they steal from the people who have bad or no credit and leave them high and dry DON'T EVER TAKE OUT A LEASE FROM SANTANDER USA.

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