Moved to this one horse town from a three horse town in Indiana, and all of the services are apparently designed to keep the poor poor and struggling to survive from day to day. A "convenience fee" is charged for using your credit/debit card to pay for basic services like rent, light, gas and water but if you don't have a car you can only mail a check, but everyone has gone paperless so you are stuck paying the fee since you don't have checks to use.
Now we come to the communications services, which Ritter has the only game in town unfortunately. I wish I could have stayed with Time Warner Cable, at least they were consistent and gave the cable strength as promised with very few ?outages even during inclement weather.
The BUNDLE is somehow required for cable and internet, and everyone at Ritter tells you to simply not hook up your telephone!! Yet they charge you $6 a month for a landline that you don't use and $68 for cable and internet "bundle" that is spotty at best during good weather, and truly ancient programming...I like "The Matrix" but don't want to see it EVERY week and "Friday the 13th" marathon repeatedly?!?!....sheesh, give me a break; I didn't watch that crap when it was NEW!!
I have been subjected to this cramming of my bill since July, 2015 and when VONAGE started offering their service for $9.99, I decided that I could save $50 by switching from WalMart Straight Talk to Vonage (I'll have to file another report about that bunch of scammers!) So I call Ritter Communications to tell them to port the phone number to Vonage since I wasn't using the land line anyway, and they tell me that it was a breach of contract even though I never asked for the phone line and don't use it anyway. So I just let it go, but I just received my October, 2015 BUNDLE bill and now it is $131 as a punitive measure, even though they still have the $6 charge for the unused landline included in the bill!!.
I emailed the FCC and the FTC about this bill cramming practice by Ritter Communications on Friday, September 25, 2015 and while I know it won't do a bit of good in Ritter's "creative financial practices" this monopoly needs to be put on notice that they really are a RIP OFF!! They won't get any competition unfortunately, because DISH and A T & T are busy marking their own territory to be bothered by these scam artists, but that is the best I could do.
Ritter Communications Reviews
Moved to this one horse town from a three horse town in Indiana, and all of the services are apparently designed to keep the poor poor and struggling to survive from day to day. A "convenience fee" is charged for using your credit/debit card to pay for basic services like rent, light, gas and water but if you don't have a car you can only mail a check, but everyone has gone paperless so you are stuck paying the fee since you don't have checks to use.
Now we come to the communications services, which Ritter has the only game in town unfortunately. I wish I could have stayed with Time Warner Cable, at least they were consistent and gave the cable strength as promised with very few ?outages even during inclement weather.
The BUNDLE is somehow required for cable and internet, and everyone at Ritter tells you to simply not hook up your telephone!! Yet they charge you $6 a month for a landline that you don't use and $68 for cable and internet "bundle" that is spotty at best during good weather, and truly ancient programming...I like "The Matrix" but don't want to see it EVERY week and "Friday the 13th" marathon repeatedly?!?!....sheesh, give me a break; I didn't watch that crap when it was NEW!!
I have been subjected to this cramming of my bill since July, 2015 and when VONAGE started offering their service for $9.99, I decided that I could save $50 by switching from WalMart Straight Talk to Vonage (I'll have to file another report about that bunch of scammers!) So I call Ritter Communications to tell them to port the phone number to Vonage since I wasn't using the land line anyway, and they tell me that it was a breach of contract even though I never asked for the phone line and don't use it anyway. So I just let it go, but I just received my October, 2015 BUNDLE bill and now it is $131 as a punitive measure, even though they still have the $6 charge for the unused landline included in the bill!!.
I emailed the FCC and the FTC about this bill cramming practice by Ritter Communications on Friday, September 25, 2015 and while I know it won't do a bit of good in Ritter's "creative financial practices" this monopoly needs to be put on notice that they really are a RIP OFF!! They won't get any competition unfortunately, because DISH and A T & T are busy marking their own territory to be bothered by these scam artists, but that is the best I could do.