Shortly after we purchased our timeshare we were contacted about how to maximize the benefits of renting out our weeks, just as discussed during the purchasing session. Throughout the call we assumed this was through the affiliated company with our program.
The caller was very persistant and shared a great deal of information with us about all the advertising that would be done on our behalf. At the very end of the pitch the cost was dropped on us. By that point we were conviced this was well worth the lifetime investment we just made.
The company presented as very professional and offical. Offical documents were provided to us to sign on line and while we weren't thrilled with the expensese we never thought it was anything less than legimate.
After charging $1,899.00 for a committment of lifetime property managment and a minimun of a weekly rental on our property we thought for sure we would recoup this money in less than two years.
It wasn't until six months later when we hadn't heard a single word from Resort Property Management did we start the frequnt calls to inquire the status of our adverting. This was the committment if we hadn't heard in this time frame.
I received an unsolicited contact by a Christopher Weaver on 12/15/14 offering me a opportunity to list my timeshare for rent through Resort Property Management. He made the claim that they were short properties at the resort where my timeshare is located and had a company requesting multiple units for a conference. I agreed to the the lifetime membership fee of $1899.00. I never received any contact from them after signing on. I contacted them at least every other month through 2015 and was given placating answers about "pending" deals in the works. This year, I have been unable to speak with anyone either by phone or e-mail. I have tried to reconcile by using the Better Business Bureau, but they were unable to establish contact with the company and have essentially closed the complaint. Now, the contact number has been disconnected. Web searches show I am not the only one to be swindled by this company. Thank you for looking into this. I am only seeking a refund of the $1899.00, but would not be disappointed with life sentences for all involved.
Promissed payment for guaranteed rental of your timeshare property, in our case the cost up front was just one of the weeks rentel $1899.00 out of 4 weeks rented and guaranteed! Official documents, follow up in the beginning and then nothing when the payoff time comes around. Then just delay tactics till, they stop responding and now thier Ph # is "temperarily out of service". Warning stay away from this company.
Steer clear of Resort Property Management in Atlanta Georgia.
I was contacted in December 2014 by Melissa Reinhardt represeting Resort Property Management (RPM). She said she could rent out my unused RCI bonus weeks at $1800 per week. I asked how she got my phone number and she said RPM searches public records for Timeshare owner purchases. I had made a deeded Wyndham purchase in May 2014. Melissa claimed that there is high demand for timeshare rentals and that RPM markets online and at conventions across the US.
Melissa Reinhardt claimed that she could have at least one week rented within 3 weeks ant that she would be representing RPM at an upcoming convention. Melissa was very convincing and assured me that at least one week would be rented within 3 weeks due to strong demand during the winter months.
I was sent an online contract stating 'Property owners pay a one-time non-recurring Advertising Fee of $1899.00'.
The contract states the RPM program is designed to help owners receive rental offers on vacation property within approximately 90 days. If an acceptable offer has not been received by 90 days, RPM will incur any and all costs to get owner property remarketed for rental purposes upon notification to continue.
I paid the $1899.00 Marketing Fee on December 17, 2014. As of May, 2016 RPM has not sent one rental agreement for me to sign.
After the initial 90 days, I started making phone calls to RPM. I was told that a written notification was not necessary and they would activate another 90 day period to get my timeshare rented. I have attemped to talk to Melissa Reinhardt numerous times. She does not return phone calls. Ashley Stoneking, Michelle Carter, Manny Garcia, Robert (last name unknown), and Kevin (last name unknown) are others that I have spoken with or who have called me claiming they are all better than Melissa at marketing, and that they will have my week(s) rented out within several weeks. None of them has ever made an effort to return my phone calls, or sent me a contract to rent my timeshare weeks through RPM.
Generally a phone call placed to RPM at their toll free number ends up in a voice mailbox. Usually the individuals mentioned above do not answer their direct extensions, and the phone call goes to a male operator (Nick?)or to a voice mailbox. When the operator does answer, I have received the same response so many times that it must be rehearsed. He says he will get a message to the person I am calling for, and I never hear back from anyone. I have been lied to and strung along so many times that I have finally come to the realization that I have been SCAMMED.
It has been 16+ months since I signed a contract with Resort Property Management in Atlanta Georgia. I called the Better Business Bureau in Atlanta and was told Resort Property Management has an 'F' rating. There are numerous complaints against the business practices of Resort Property Management.
I can only recommend that if you receive a phone call from anyone at Resort Property Management you should promptly hang up. The reason being, if they are unable to rent my timeshare weeks after 16+ months, my experience is irrefutable evidence that they cannot get the job done as promised. RPM is good at lies, avoidance, and diversion, but they fail miserably at keeping their promises to rent out owner timeshare weeks. When I visited RPM's website today, 5-1-2016, the rental tab comes up blank!
Resort Property Management does not have any kind of cooperaton agreement with either Wyndham or RCI as Melissa Reinhardt claimed. But she did somehow have access to information within the Wyndham/RCI network which lead me to believe that she was legitimate.
Timeshare owners can contact their timeshare administrators directly if they have an interest in renting out their week(s). Or they can convert their week(s) to maintenance fees (not recommended - poor conversion).
In conlusion, I would advise timeshare owners: DO NOT ENTER INTO A CONTRACT WITH RESORT PROPERTY MANAGEMENT, located in Atlanta Georgia. They will gladly take your money and deliver nothing in return.
Remember their name. They could change locations after earning an 'F' rating with the local BBB. But their business model of deceiving timeshare owners has kept them in business. BEWARE
Well, CHELSEA (Customer Service Manager), in paticular, along with Mike and Dustin Holland (who is so cowardly as to hang uo on me, repeatedly, when I call and will not call back) are ALL CHARLATONS! They ALL tell you, over and over again, that your investment is going to pay off and that "you will be happy with the result". Unfortunataelly, that result, after EXACTLY one year, has been ZERO! "Just wait another 30 to 45 days for the sign off" they say over and over again.
Chelesa, especialy is VERY adept to say all of the words you may want to hear about the status of your investment. She even talked with me, at some length, about her family and how, being Italian, is VERY special and that she is "blessed" (using her words) to have children in her life. SHE is a CHARLATON and a FRAUD and I can give a example.
When I complained about how far we have gone beyond the 90 Day GUARNTEE for SALE of our weeks, after giving Propery Resots Management $1,899 of our HARD earned money, she said "You are threatending me and so I want to cancel your contract and say that we are parting friends". I have ALL of these quotes documented with dates and times of these conversations.
I have contacted Bank of America FRAUD Division and they agree that we have been "frauded"as we used that credit card for the transaction. They are interested in proceeding with a "CRIMINAL" legal lawsuit against each and every one of these individuals named here as they have had a number of documented complaints, such as this, against Property Resort Management AND THESE particular individuals.
I have been frauded and want others who have also been frauded, that, if we stand together, we may be able to get back our money and to get the attention of these individual "frauders" that they stand to lose a lot as they continue to fraud others moving forward.
By the way, I tried to rent or sell property today at their website and, while they listed a number of properties, not a ONE I was able to book no matter how I tried. I also asked these same people to call me back to rent properties but they have not called me back. I guess that says sometthing. Dont you think?
Resort Property Management of Atlanta tricked me to believe I could make a profit if they could resell the use of my timeshare. The scam was for me to give $3500 for $8400 back in 2 months after transactions were complete. They knew what timeshare I had and made it seem legit by asking if my tees were paid and up to date. After the transaction I tried calling several times and no person ever answers. I only get an answering machine service.
Resort Property Management Reviews
Shortly after we purchased our timeshare we were contacted about how to maximize the benefits of renting out our weeks, just as discussed during the purchasing session. Throughout the call we assumed this was through the affiliated company with our program.
The caller was very persistant and shared a great deal of information with us about all the advertising that would be done on our behalf. At the very end of the pitch the cost was dropped on us. By that point we were conviced this was well worth the lifetime investment we just made.
The company presented as very professional and offical. Offical documents were provided to us to sign on line and while we weren't thrilled with the expensese we never thought it was anything less than legimate.
After charging $1,899.00 for a committment of lifetime property managment and a minimun of a weekly rental on our property we thought for sure we would recoup this money in less than two years.
It wasn't until six months later when we hadn't heard a single word from Resort Property Management did we start the frequnt calls to inquire the status of our adverting. This was the committment if we hadn't heard in this time frame.
Needless to say, no one answers the phone.....
I received an unsolicited contact by a Christopher Weaver on 12/15/14 offering me a opportunity to list my timeshare for rent through Resort Property Management. He made the claim that they were short properties at the resort where my timeshare is located and had a company requesting multiple units for a conference. I agreed to the the lifetime membership fee of $1899.00. I never received any contact from them after signing on. I contacted them at least every other month through 2015 and was given placating answers about "pending" deals in the works. This year, I have been unable to speak with anyone either by phone or e-mail. I have tried to reconcile by using the Better Business Bureau, but they were unable to establish contact with the company and have essentially closed the complaint. Now, the contact number has been disconnected. Web searches show I am not the only one to be swindled by this company. Thank you for looking into this. I am only seeking a refund of the $1899.00, but would not be disappointed with life sentences for all involved.
Promissed payment for guaranteed rental of your timeshare property, in our case the cost up front was just one of the weeks rentel $1899.00 out of 4 weeks rented and guaranteed! Official documents, follow up in the beginning and then nothing when the payoff time comes around. Then just delay tactics till, they stop responding and now thier Ph # is "temperarily out of service". Warning stay away from this company.
Steer clear of Resort Property Management in Atlanta Georgia.
I was contacted in December 2014 by Melissa Reinhardt represeting Resort Property Management (RPM). She said she could rent out my unused RCI bonus weeks at $1800 per week. I asked how she got my phone number and she said RPM searches public records for Timeshare owner purchases. I had made a deeded Wyndham purchase in May 2014. Melissa claimed that there is high demand for timeshare rentals and that RPM markets online and at conventions across the US.
Melissa Reinhardt claimed that she could have at least one week rented within 3 weeks ant that she would be representing RPM at an upcoming convention. Melissa was very convincing and assured me that at least one week would be rented within 3 weeks due to strong demand during the winter months.
I was sent an online contract stating 'Property owners pay a one-time non-recurring Advertising Fee of $1899.00'.
The contract states the RPM program is designed to help owners receive rental offers on vacation property within approximately 90 days. If an acceptable offer has not been received by 90 days, RPM will incur any and all costs to get owner property remarketed for rental purposes upon notification to continue.
I paid the $1899.00 Marketing Fee on December 17, 2014. As of May, 2016 RPM has not sent one rental agreement for me to sign.
After the initial 90 days, I started making phone calls to RPM. I was told that a written notification was not necessary and they would activate another 90 day period to get my timeshare rented. I have attemped to talk to Melissa Reinhardt numerous times. She does not return phone calls. Ashley Stoneking, Michelle Carter, Manny Garcia, Robert (last name unknown), and Kevin (last name unknown) are others that I have spoken with or who have called me claiming they are all better than Melissa at marketing, and that they will have my week(s) rented out within several weeks. None of them has ever made an effort to return my phone calls, or sent me a contract to rent my timeshare weeks through RPM.
Generally a phone call placed to RPM at their toll free number ends up in a voice mailbox. Usually the individuals mentioned above do not answer their direct extensions, and the phone call goes to a male operator (Nick?)or to a voice mailbox. When the operator does answer, I have received the same response so many times that it must be rehearsed. He says he will get a message to the person I am calling for, and I never hear back from anyone. I have been lied to and strung along so many times that I have finally come to the realization that I have been SCAMMED.
It has been 16+ months since I signed a contract with Resort Property Management in Atlanta Georgia. I called the Better Business Bureau in Atlanta and was told Resort Property Management has an 'F' rating. There are numerous complaints against the business practices of Resort Property Management.
I can only recommend that if you receive a phone call from anyone at Resort Property Management you should promptly hang up. The reason being, if they are unable to rent my timeshare weeks after 16+ months, my experience is irrefutable evidence that they cannot get the job done as promised. RPM is good at lies, avoidance, and diversion, but they fail miserably at keeping their promises to rent out owner timeshare weeks. When I visited RPM's website today, 5-1-2016, the rental tab comes up blank!
Resort Property Management does not have any kind of cooperaton agreement with either Wyndham or RCI as Melissa Reinhardt claimed. But she did somehow have access to information within the Wyndham/RCI network which lead me to believe that she was legitimate.
Timeshare owners can contact their timeshare administrators directly if they have an interest in renting out their week(s). Or they can convert their week(s) to maintenance fees (not recommended - poor conversion).
In conlusion, I would advise timeshare owners: DO NOT ENTER INTO A CONTRACT WITH RESORT PROPERTY MANAGEMENT, located in Atlanta Georgia. They will gladly take your money and deliver nothing in return.
Remember their name. They could change locations after earning an 'F' rating with the local BBB. But their business model of deceiving timeshare owners has kept them in business. BEWARE
Well, CHELSEA (Customer Service Manager), in paticular, along with Mike and Dustin Holland (who is so cowardly as to hang uo on me, repeatedly, when I call and will not call back) are ALL CHARLATONS! They ALL tell you, over and over again, that your investment is going to pay off and that "you will be happy with the result". Unfortunataelly, that result, after EXACTLY one year, has been ZERO! "Just wait another 30 to 45 days for the sign off" they say over and over again.
Chelesa, especialy is VERY adept to say all of the words you may want to hear about the status of your investment. She even talked with me, at some length, about her family and how, being Italian, is VERY special and that she is "blessed" (using her words) to have children in her life. SHE is a CHARLATON and a FRAUD and I can give a example.
When I complained about how far we have gone beyond the 90 Day GUARNTEE for SALE of our weeks, after giving Propery Resots Management $1,899 of our HARD earned money, she said "You are threatending me and so I want to cancel your contract and say that we are parting friends". I have ALL of these quotes documented with dates and times of these conversations.
I have contacted Bank of America FRAUD Division and they agree that we have been "frauded"as we used that credit card for the transaction. They are interested in proceeding with a "CRIMINAL" legal lawsuit against each and every one of these individuals named here as they have had a number of documented complaints, such as this, against Property Resort Management AND THESE particular individuals.
I have been frauded and want others who have also been frauded, that, if we stand together, we may be able to get back our money and to get the attention of these individual "frauders" that they stand to lose a lot as they continue to fraud others moving forward.
By the way, I tried to rent or sell property today at their website and, while they listed a number of properties, not a ONE I was able to book no matter how I tried. I also asked these same people to call me back to rent properties but they have not called me back. I guess that says sometthing. Dont you think?
Resort Property Management of Atlanta tricked me to believe I could make a profit if they could resell the use of my timeshare. The scam was for me to give $3500 for $8400 back in 2 months after transactions were complete. They knew what timeshare I had and made it seem legit by asking if my tees were paid and up to date. After the transaction I tried calling several times and no person ever answers. I only get an answering machine service.