My company purchased a monthly membership for Ray Costello's Property inspection software to be used for our Rental property inspections. We set the payment up on auto pay to come out monthly. After a few uses we found the software to be very unstable and decided to cancel after rougly 6 to 7 months of sporatic use. we called and canceled the software and wouldnt you know it, oh sticky fingers Ray Costello decides to take advantage of the auto pay that we setup on his site, and goes and takes more than his fair share out of our account. After calling him on it he agreed to return a portion of the money - YOU GOT IT a portion, $97 to be exact. When I asked about the whole amount being returned oh Ray got very created in trying to jusify his deception while at the same to expsoing his greedy and unethical character. So we waited for the $97 portion to show up on our side for weeks, to no avail, and to be expected by someone so unethical. I decide to call Ray and he sent me a bootlegged screen shot of a refund he supposedly sent back that was never recieved on our end. Keep in mind he didnt send a receipt or email confirmation, just a screen shot of his computer....lol what a joke, right. So I disputed the charge and he became pissed and said his wasnt sending me a refund at all now and that if I give him a bad review he would attack my company with a bad review as well. do not get sucked in with this Terrible and USELESS Software and Unscrupulous Owner as I did, or you will find yourself standing in the RIP OFF RAY DAY LINE!
Property Inspect Reviews
My company purchased a monthly membership for Ray Costello's Property inspection software to be used for our Rental property inspections. We set the payment up on auto pay to come out monthly. After a few uses we found the software to be very unstable and decided to cancel after rougly 6 to 7 months of sporatic use. we called and canceled the software and wouldnt you know it, oh sticky fingers Ray Costello decides to take advantage of the auto pay that we setup on his site, and goes and takes more than his fair share out of our account. After calling him on it he agreed to return a portion of the money - YOU GOT IT a portion, $97 to be exact. When I asked about the whole amount being returned oh Ray got very created in trying to jusify his deception while at the same to expsoing his greedy and unethical character. So we waited for the $97 portion to show up on our side for weeks, to no avail, and to be expected by someone so unethical. I decide to call Ray and he sent me a bootlegged screen shot of a refund he supposedly sent back that was never recieved on our end. Keep in mind he didnt send a receipt or email confirmation, just a screen shot of his computer....lol what a joke, right. So I disputed the charge and he became pissed and said his wasnt sending me a refund at all now and that if I give him a bad review he would attack my company with a bad review as well. do not get sucked in with this Terrible and USELESS Software and Unscrupulous Owner as I did, or you will find yourself standing in the RIP OFF RAY DAY LINE!