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Private Internet Access

Country United States
State Colorado
City Denver
Address 4643 S Ulster Street Suite 1120
Phone (347)586-9467

Private Internet Access Reviews

  • Jul 21, 2018

This service blocks many commonly used sites such as craigslist.I was not aware of this when I paid for one year of service. My father went in the hospital shortly after with complications from cancer so I didn't have a chance to try the service out for several days. By the time I found that I could not visit many of my usual sites when going through the VPN they refused to return any of my money. So I am stuck with 11 + months of useless service. I guess they need the money more than they need customer respect.

  • Jul 13, 2017

Because of the housing crisis on Long Island in New York, I am forced to continue to rent this illegal apartment. I receive my Internet access (wireless only, unfortunately) via my landlord's ISP, Optimum. Since it's completely wide open, no security at all, I was compelled to find a VPN company. I signed up with Private internet Access which seems to be located in Denver, CO but I believe to be a UK company. All seemed okay (probably because I didn't know enough to really check into it) until it came time to renew. They did not process my (automatically-renewing) card, kept saying (and still do!) I was "not protected", but of course they took my money, $39.95, anyway. I've opened a couple of tickets, sent emails, tried to call the (866) number on my bank statement (one can never get through) but have heard absolutely nothing. just now I logged in again but had the big red message at the top, Not Protected. Thinking of moving someplace where I can contract with the ISP directly :)

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