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Power Ride Outlet


Country United States
State California
City Upland
Address 1338 W 9th St
Phone 800-918-8369
Website https://www.powerrideoutlet.com/

Power Ride Outlet Reviews

  • Apr 21, 2017

I purchased two 2015 TaoTao 50cc 4-stroke scooters from Power Ride Outlet online from there website on September 11, 2016. On September 26, 2016 i received the two scooters without incident. However, after a week of not getting the titles for them, so my wife and i could register them, i called Power Ride Outlet, emailed them, and even tried there "live" chat line but couldn't get a hold of anyone for about two months. Finally, i got someone to respond on there live chat line and was told that they had to make the titles and certificate's of origin's, and that would take a week. Well, as you can tell, here it is March, 25 2017 and still no title's.

After several, and i STRESS SEVERAL, attempts to get a hold of this company, i decided to do some snooping. And what i found out really disturbed me. for one, they sold me these scooters with an expired dealers license( expired August 10, 2016). Two, they no longer occupy the location they show on their website. And Three, THEY WENT OUT OF BUSINESS! That's right! in fact, i got ahold of the DMV in California and spoke to someone there who actually revealed this information to me. in fact, they were actually upset to find this out because Power Ride Outlet never notified them of this.

How do i know for certain that they are no longer at this location? Because i sent them a certified letter to have them come and get the scooters since they wouldn't give me the titl'es, and the certified letter came back to me saying unable to deliver.

How do i know they sold me scooters without a dealers license? Because i did some legal snooping on the internet and found them. They also go under another company called Enterprise.

All this information i found is public information.

Now, here's some really interesting information. I called another number for Power Ride Outlet instead of the 800-918-8369, because all you get with this number is out of order. The other number i called was the 866-999-8412. I surprisingly connected with a girl i think was named tammy, but don't quote me on that. And when she answered i had to ask her if this was Power Ride Outlet, because when she answered she did say anything about Power Ride Outlet, which was kinda of strange to me. anyway, she said that this was the company, Power Ride Outlet and what could she help me with. So of course I was really happy to tell her all about my Horrible experience trying to get my title's. Immediately i was informed that the company she works for "Power Ride Outlet" bought the website from them just in december of 2016 and that they just got things going January 2017. I called in February, 2017 when we had this conversation. She also informed me that they were not responsible in getting me my title's because they didn't sale me the scooters. Although she acted as if she was willing to help, all i got is the run around for about a month so i just gave up.

I will say this, this company is a true scam artist if i've ever met any. But the sad thing is, company's like this get away with this kind of stuff all the time because none of our "legal worker's in this country don't care"! If they did, they would shut these people down.

What would i say to people experiencing what i've experienced with this company? Don't bother trying to get the Better Business Bureau involved because they don't care because they don't do anything to get these company's shut down. Oh, they'll say they look into it with their " Investigation Department" but after they investigate, all they say is they'll but them in their little naughty naughty don't do that book and let them keep on getting away with taking people's money over and over.

What do i say to the people in legal offices who continue to do NOTHING to these theives? SHAME, SHAME, SHAME ON YOU!

  • Nov 10, 2016

I purchased a scooter from Power Ride Outlet on a layaway plan. I made the final payment on

October 12, 2016. I have called them daily since that date but their phone has not been working.

I have E-mailed them and wrote them a letter. I would like to know when they plan to ship my

  • Oct 20, 2016

On 7/5/16 I purchase a new scooter online from Power Ride Outlet, a scooter/ATV/Motorcycle dealership located in Upland CA that sells online and from their brick & mortar dealership. I paid them $2,740.11 via direct debit from my bank account, to save 3% over paying by credit card. They stated my scooter should ship within 5-7 working days. When I did not receive any shipping update I contacted them the next week, and they told me my scooter was being assembled & inspected and would ship the following week. That did not happen and I called them again, and at this point they suddenly told me that the scooter had not passed customs at the port and was being sent back. They tried to talk me into a different scooter but I wanted to cancel the transaction and get my money back, as I no longer trusted or believed them. They agreed, and told me the refund would be processed within 2-3 days. I called them twice over the next two weeks, and they kept telling me my refund was "in process" but could not explain the delay. I finally threatened legal action and was referred to an Asst Manager named Stephen, to whom I sent an E-mail. He replied and said he was researching my issue and would resolve it by week's end. That did not happen, but the following week (8/26/16) I finally got an E-mail from Power Ride Outlet giving me a USPS Trackin for my refund check, but when the check arrived and I deposited it, the check bounced!! I contacted them but all they said was "we will have Accounting look into it" and they never responded to me again.

I filed complaints against them with the Better Business Bureau and the California State Department of Consumer Affairs, both of whom contacted Power Ride Outlet but never heard back from them. I sent them a Demand Letter on 10/5/16 saying if they did not pay me by 10/18/16 I would take them to Small Claims Court, but they still would not reply. My only choice now is to pay a company to file against them in Small Claims Court, which I intend to do, and then fly down there to appear in court and get a judgement against them.

Do not use this company, they are crooks and liars and thieves! They stole my money and have refused to return it even though they issued a Credit Memo and openly admit my order has been cancelled.

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