This company/ripp-offs have sent me numerous NOTICES to use them to lower my auto interest rate.
They say you are pre-approved and claim to give a better rate on loan (refi) this company claims 3 criteria needs to be met, after talking to them they claim that they can not help me due to not making enough money,but I make more than required (double) and remember they contacted me as they have pre=approved me due to my GOOD CREDIT, I have a 695 fico/credit score, same info as when they looked at me supposedly, my situation is one of great history of paying on my vehicle loan etc. after calling to ask why they would bait me in only to run my credit and have a inquire I didnt ask for and to get turned down, my situation only gets better daily and I told Ginnetta why did you contact me so many times if I am not good for this so called great rate of 5%, This company is using deceptive practice towards the consumer, I am so mad about what they did to me today, they send me NOTICE after NOTICE & FINAL NOTICE TO ACT QUICKLY, then give me some BS story, she tells me my income is to low that I have high debt. WELL NEWS FLASH Ive had the same Mortgage when you pre-approved me, what kind of liar are these people, someone needs to file a class action suit against these scammers, you want to offer me a better rate really, I have 2 bills, PLEASE SOMEONE HELP US PUT A STOP TO THIS REDICULOUS DECEPTIVE SCAM, and from what Ive read they sell your loan? I want the offer of 5% and or I want any inquire off my credit report, Dont send a NOTICE/S that I/we are approved when you know you are just a LIAR and you can not refute this because my credit has only inproved in the past 24hrs, daily in fact, I make my payments and i am furious over this deceptive baiting of consumers information, its clearly abuse of information with relentless mail being sent to get you to contact them as this is a real company wanting to do you right.
I hope you make this right as you continue to reach out to me as a GOOD CREDIT PERSON who needs to jump ship and get my 5% pre=approved rate from you because you want to help us out(because of your good credit) and still is, 695 and you guy do this, disgraceful to know this is how americans treat americans.
Your deceptive trolling of our information and repeated attempts to scam will show people that this company is not trust worthy, stop sending these NOTICES to people if you are not going to do what you CLAIM, and I do not want to hear your excuses because my credit and your site claims only 3 things need be met, good credit, $1800+ month income and qualifing vehicle that has under 100k 7yrs old, stop making false claims to help people when you know what you are doing and saying is not then true. you want us to be of good credit etc. then you think you can just change your terms as you see fit, if thats the case, lst the truth, and stoptelling people they are approved, LIARS
Got one of their letters in the mail promising me a huge savings on my current auto loan. Filled out their online app. and two days later was told I didn't qualify. Not what was promised in their original mailing that I had been "pre-screened" and met ALL their requirements and qualifications. DO NOT do business with these folks. Read the internet reviews first as I should have done.
Open road Lending insists I tried to finance a 2016 Kia Soul from them. I find this funny because I was leasing it from Kia. I do not know where they get there information but I have and will continue to report to BBB and Conumer Finance Bureau and have reported them to local police department who said sue them in civil court. They have shared with a toal of 11 other companies private unauthorized information costing me 5 point each on credit report. I do not car they say I authorized it I did not I have opted out of all offers in January 2016 and am also on 800 do not call list. I was never contacted by this company by mail I found them by pulling a credit report. I intend to take them and a list of other companies they shared my info with to civil court. I also would like to know why they keep returning my letters when I am sending them to what is on credit report and website. I demand all original copies of contracts and original signature. If not I demand your information and all companies you shared info with remove within 30 days. I have this right by law and intend to inforce it. I hope we can solve this in a mutual way
When I initially applied I was told my interest rate would be 7.29% with a 72 month term. I asked the loan care agent if they could do any better than that and she checked and said they could do 6.49%. I asked specifically if lowering the payment term would lower the interest and she said no — this is a lie. I have written documentation from the loan care agent of this that the interest rate was reduced to 6.49%. I said ok and she sent me the loan documents. The documents said 6.7%. I asked about this inaccuracy and was told I wasn’t told that. After referring to the proof she admitted that she misspoke but it is actually 6.7%.
MORAL: READ YOUR LOAN DOCUMENTS CAREFULLY AND BEWARE OF BAIT and SWITCH.
Ok fine.... on to issue #2
LIE #2 - Identification & Gift Card
During our first conversation I was asked to send in various documents, first being my valid drivers license which I submitted to them on 5-18-2018. I was told all documents were approved on 5-21-2018. On 5-31-2018 all of a sudden my VALID Michigan drivers license was no longer acceptable and I was told I had to get a drivers license out of the state of Illinois, where I live part of the year, despite having a valid drivers license from Michigan — mind you I purchased the vehicle in Illinois while having an out of state ID. The loan care agent even went as far to tell me they would raise my interest rate over 12% if I didn’t. My previous rate wasn’t even 12%! So I had to take a day off work. I was told I would receive a $100.00 gift card for the inconvenience. I spent from 8 am to 1:30 pm at the Secretary of State and then provided them with the ID. It would seem as though if this was a requirement It would have been told to me on 5/18/2018 that this was required when they saw my drivers license to begin with — why wait until 5/31/2018. So, when I called to check on my loan status and when gift card was going to be mailed I was told I was never told I would get a 100.00 gift card and I would only be sent a $25.00 which I have of course not received. Another BAIT AND SWITCH tactic.
Finally, after exhausting back and forth, my loan was complete with Kinecta Federal Credit Union at a 58 month term at 6.44%. This leads me to .....
Lie #3 - Due Date
So, I like to pay my car note early and intended on keeping the same cadence as I normally had been. So I logged into the open road lending website and saw my "truth in lending" statement I opened it and it stated my first payment would be due on 7/20/2018. This was a lie. I immediately contacted Kinecta Federal Credit Union to make a payment and they told me it is due on 7/8/2018. Now— obliviously I paid way early but the point is they have the wrong date so based off of that date I would have been 12 days late on my first payment!
All in all I refinanced a 11.5% loan down to a 6.44% and I shaved time off my loan and saved myself thousands of dollars. However, I would recommend for anyone to stay away from this company. Why? You can do you research and go directly through a credit union. This way you won’t have to deal with multiple inquiries and you won’t be paying their middle man mark up on the interest rate. Also, you want to not just research open road lending — you need to research whatever lender they match you with to see what THAT banks reviews are.
Another reason to stay away is all the lies. The loan care agents will say anything to get you off the phone or get you to sign the contract. With anything you must read every word on the contract. Another issue with their contract was that it stipulated that I have an insurance company that does business in the state of California which mine doesn’t. They ended up changing the contract for me but if I wouldn’t have paid attention to that they could have but on forced placed insurance which would have cost me thousands, negating all savings and actually costing me more!
I have a YouTube channel with only over 12,000 subscribers but I will be doing a detailed video on my experience showing proof of how this was handled from beginning to end. If can save a single person from this horrible experience it will be worth it. If you’re going to deal with them, don’t believe anything they say and read over your loan documents with a fine tooth combo— TWICE!
I had to buy a car last fall, and with average credit I didn't get the best interest rate. But I took it, knowing I could make the payments, and refinance later when my credit improved.
Credit rating is up, and I received a letter from Open Road telling me they could slash that interest rate and lower my payments. Since that was the plan all along, I took the time to apply. I was approved for a new lower rate and lower payment, and of course was very excited.
So I went to all the trouble of gathering the documents they need, and was about to send everything in, when I took a closer look at the loan papers they wanted me to sign. BAIT AND SWITCH! My payment would now be one dollar and 32 cents HIGHER?!
Nope. No thanks.
So I'm still looking to refinance my auto loan, and very displeased with Open Road lending for wasting my time (including an unpaid day off of work, and driving around to various offices with four children to gather everything they needed).
OPEN ROAD LENDING! STAY AWAY FROM THESE CHEATS AND LIARS THE WILL DISTROY YOUR CREDIT These foul sneaking lying scum bags send out mail that is totally deceptive miss leading and false what they do is promise you as a very low finance rate the speak like they have al ready researched your credit history when they have not they violate truth in Lending they false laws, they false advertise the distribute your personnel info including YOUR SOCIAL SECURITY NUMBER TO MANY Entities they do what is known as BLASTING your data application to many financial agencies THIS RIGHT OFF THE BAT CAN AND WILL DROP YOUR CREDIT SCORE BY 100 POINTS DUE TO THE FACT TOO MANY INQUIRIES YOU WILL GET CALL AFTER CALL AFTER EMAIL AND POSTAL MAIL FROM THESE TRASH HOUSE LENDERS I JUST RECEIVED A LETTER FROM MY BANK THEY KNEW NOTHING ABOUT IN REGARDS TO MY LOAN APPLICATION I MADE NO LOAN APPLICATION TO MY BANK!! People we need to put these people out of business contact your attorney generals office the FCC the fair trade commission the better business Bureau and any and all sate and federal agencies WARNING STAY AWAY FROM OPEN ROAD FIANCE DO NOT GIVE THEM ANY INFO OPEN ROAD FIANCE IS A SCAM!! They mislead and lied to me about auto loans and rates and sent all my personnel data all over the internet the made my credit score drop almost 100 points the rates they claimed would get was 3.9 percent instead I got rates of over 18 percent the are deceptive bait and switch they are lairs the will and have but all my personnel data at risk of identity theft United States
BAD,BAD.BUSINESS, first they send me a pre approval letter, and when you finish the online app got DENIED. Also sold my info to other companies resulting extra credit checks and lowering my score.
Bait and switch. They sent me several pre-approved offers so I finally tried to use one and got declined for refinancing but referred me to their "partner company". Brilliant!
OpenRoad Lending Reviews
This company/ripp-offs have sent me numerous NOTICES to use them to lower my auto interest rate.
They say you are pre-approved and claim to give a better rate on loan (refi) this company claims 3 criteria needs to be met, after talking to them they claim that they can not help me due to not making enough money,but I make more than required (double) and remember they contacted me as they have pre=approved me due to my GOOD CREDIT, I have a 695 fico/credit score, same info as when they looked at me supposedly, my situation is one of great history of paying on my vehicle loan etc. after calling to ask why they would bait me in only to run my credit and have a inquire I didnt ask for and to get turned down, my situation only gets better daily and I told Ginnetta why did you contact me so many times if I am not good for this so called great rate of 5%, This company is using deceptive practice towards the consumer, I am so mad about what they did to me today, they send me NOTICE after NOTICE & FINAL NOTICE TO ACT QUICKLY, then give me some BS story, she tells me my income is to low that I have high debt. WELL NEWS FLASH Ive had the same Mortgage when you pre-approved me, what kind of liar are these people, someone needs to file a class action suit against these scammers, you want to offer me a better rate really, I have 2 bills, PLEASE SOMEONE HELP US PUT A STOP TO THIS REDICULOUS DECEPTIVE SCAM, and from what Ive read they sell your loan? I want the offer of 5% and or I want any inquire off my credit report, Dont send a NOTICE/S that I/we are approved when you know you are just a LIAR and you can not refute this because my credit has only inproved in the past 24hrs, daily in fact, I make my payments and i am furious over this deceptive baiting of consumers information, its clearly abuse of information with relentless mail being sent to get you to contact them as this is a real company wanting to do you right.
I hope you make this right as you continue to reach out to me as a GOOD CREDIT PERSON who needs to jump ship and get my 5% pre=approved rate from you because you want to help us out(because of your good credit) and still is, 695 and you guy do this, disgraceful to know this is how americans treat americans.
Your deceptive trolling of our information and repeated attempts to scam will show people that this company is not trust worthy, stop sending these NOTICES to people if you are not going to do what you CLAIM, and I do not want to hear your excuses because my credit and your site claims only 3 things need be met, good credit, $1800+ month income and qualifing vehicle that has under 100k 7yrs old, stop making false claims to help people when you know what you are doing and saying is not then true. you want us to be of good credit etc. then you think you can just change your terms as you see fit, if thats the case, lst the truth, and stoptelling people they are approved, LIARS
Got one of their letters in the mail promising me a huge savings on my current auto loan. Filled out their online app. and two days later was told I didn't qualify. Not what was promised in their original mailing that I had been "pre-screened" and met ALL their requirements and qualifications. DO NOT do business with these folks. Read the internet reviews first as I should have done.
Open road Lending insists I tried to finance a 2016 Kia Soul from them. I find this funny because I was leasing it from Kia. I do not know where they get there information but I have and will continue to report to BBB and Conumer Finance Bureau and have reported them to local police department who said sue them in civil court. They have shared with a toal of 11 other companies private unauthorized information costing me 5 point each on credit report. I do not car they say I authorized it I did not I have opted out of all offers in January 2016 and am also on 800 do not call list. I was never contacted by this company by mail I found them by pulling a credit report. I intend to take them and a list of other companies they shared my info with to civil court. I also would like to know why they keep returning my letters when I am sending them to what is on credit report and website. I demand all original copies of contracts and original signature. If not I demand your information and all companies you shared info with remove within 30 days. I have this right by law and intend to inforce it. I hope we can solve this in a mutual way
The entire process was a nightmare.
Lie #1: Intrest rate
When I initially applied I was told my interest rate would be 7.29% with a 72 month term. I asked the loan care agent if they could do any better than that and she checked and said they could do 6.49%. I asked specifically if lowering the payment term would lower the interest and she said no — this is a lie. I have written documentation from the loan care agent of this that the interest rate was reduced to 6.49%. I said ok and she sent me the loan documents. The documents said 6.7%. I asked about this inaccuracy and was told I wasn’t told that. After referring to the proof she admitted that she misspoke but it is actually 6.7%.
MORAL: READ YOUR LOAN DOCUMENTS CAREFULLY AND BEWARE OF BAIT and SWITCH.
Ok fine.... on to issue #2
LIE #2 - Identification & Gift Card
During our first conversation I was asked to send in various documents, first being my valid drivers license which I submitted to them on 5-18-2018. I was told all documents were approved on 5-21-2018. On 5-31-2018 all of a sudden my VALID Michigan drivers license was no longer acceptable and I was told I had to get a drivers license out of the state of Illinois, where I live part of the year, despite having a valid drivers license from Michigan — mind you I purchased the vehicle in Illinois while having an out of state ID. The loan care agent even went as far to tell me they would raise my interest rate over 12% if I didn’t. My previous rate wasn’t even 12%! So I had to take a day off work. I was told I would receive a $100.00 gift card for the inconvenience. I spent from 8 am to 1:30 pm at the Secretary of State and then provided them with the ID. It would seem as though if this was a requirement It would have been told to me on 5/18/2018 that this was required when they saw my drivers license to begin with — why wait until 5/31/2018. So, when I called to check on my loan status and when gift card was going to be mailed I was told I was never told I would get a 100.00 gift card and I would only be sent a $25.00 which I have of course not received. Another BAIT AND SWITCH tactic.
Finally, after exhausting back and forth, my loan was complete with Kinecta Federal Credit Union at a 58 month term at 6.44%. This leads me to .....
Lie #3 - Due Date
So, I like to pay my car note early and intended on keeping the same cadence as I normally had been. So I logged into the open road lending website and saw my "truth in lending" statement I opened it and it stated my first payment would be due on 7/20/2018. This was a lie. I immediately contacted Kinecta Federal Credit Union to make a payment and they told me it is due on 7/8/2018. Now— obliviously I paid way early but the point is they have the wrong date so based off of that date I would have been 12 days late on my first payment!
All in all I refinanced a 11.5% loan down to a 6.44% and I shaved time off my loan and saved myself thousands of dollars. However, I would recommend for anyone to stay away from this company. Why? You can do you research and go directly through a credit union. This way you won’t have to deal with multiple inquiries and you won’t be paying their middle man mark up on the interest rate. Also, you want to not just research open road lending — you need to research whatever lender they match you with to see what THAT banks reviews are.
Another reason to stay away is all the lies. The loan care agents will say anything to get you off the phone or get you to sign the contract. With anything you must read every word on the contract. Another issue with their contract was that it stipulated that I have an insurance company that does business in the state of California which mine doesn’t. They ended up changing the contract for me but if I wouldn’t have paid attention to that they could have but on forced placed insurance which would have cost me thousands, negating all savings and actually costing me more!
I have a YouTube channel with only over 12,000 subscribers but I will be doing a detailed video on my experience showing proof of how this was handled from beginning to end. If can save a single person from this horrible experience it will be worth it. If you’re going to deal with them, don’t believe anything they say and read over your loan documents with a fine tooth combo— TWICE!
Bait and Switch and a waste of time
12 reviews
1.0 star rating 7/6/2016
I had to buy a car last fall, and with average credit I didn't get the best interest rate. But I took it, knowing I could make the payments, and refinance later when my credit improved.
Credit rating is up, and I received a letter from Open Road telling me they could slash that interest rate and lower my payments. Since that was the plan all along, I took the time to apply. I was approved for a new lower rate and lower payment, and of course was very excited.
So I went to all the trouble of gathering the documents they need, and was about to send everything in, when I took a closer look at the loan papers they wanted me to sign. BAIT AND SWITCH! My payment would now be one dollar and 32 cents HIGHER?!
Nope. No thanks.
So I'm still looking to refinance my auto loan, and very displeased with Open Road lending for wasting my time (including an unpaid day off of work, and driving around to various offices with four children to gather everything they needed).
Not happy at all.
OPEN ROAD LENDING! STAY AWAY FROM THESE CHEATS AND LIARS THE WILL DISTROY YOUR CREDIT These foul sneaking lying scum bags send out mail that is totally deceptive miss leading and false what they do is promise you as a very low finance rate the speak like they have al ready researched your credit history when they have not they violate truth in Lending they false laws, they false advertise the distribute your personnel info including YOUR SOCIAL SECURITY NUMBER TO MANY Entities they do what is known as BLASTING your data application to many financial agencies THIS RIGHT OFF THE BAT CAN AND WILL DROP YOUR CREDIT SCORE BY 100 POINTS DUE TO THE FACT TOO MANY INQUIRIES YOU WILL GET CALL AFTER CALL AFTER EMAIL AND POSTAL MAIL FROM THESE TRASH HOUSE LENDERS I JUST RECEIVED A LETTER FROM MY BANK THEY KNEW NOTHING ABOUT IN REGARDS TO MY LOAN APPLICATION I MADE NO LOAN APPLICATION TO MY BANK!! People we need to put these people out of business contact your attorney generals office the FCC the fair trade commission the better business Bureau and any and all sate and federal agencies WARNING STAY AWAY FROM OPEN ROAD FIANCE DO NOT GIVE THEM ANY INFO OPEN ROAD FIANCE IS A SCAM!! They mislead and lied to me about auto loans and rates and sent all my personnel data all over the internet the made my credit score drop almost 100 points the rates they claimed would get was 3.9 percent instead I got rates of over 18 percent the are deceptive bait and switch they are lairs the will and have but all my personnel data at risk of identity theft United States
BAD,BAD.BUSINESS, first they send me a pre approval letter, and when you finish the online app got DENIED. Also sold my info to other companies resulting extra credit checks and lowering my score.
I want the calls to stop, I found out they were scammers and did not sign up for their program. The are rude and not my kinds of people.
Bait and Switch
Bait and switch. They sent me several pre-approved offers so I finally tried to use one and got declined for refinancing but referred me to their "partner company". Brilliant!