This online-based pharmaceutical supplier overcharged me for bogus shipping services, refused to apply a discount that I clearly entered when making my purchase, and also may have been responsible for the theft of my debit card number due to insecure methods in place on their website.
To be completely transparent, this was a supplier I had been ordering Accutane from. I placed three previous orders with no incident, under standard shipping requests and no discounts applied. However, the final order was different:
I placed my final order on March 2, 2017, for which I applied a 10% discount during the checkout process. I received an email confirmation for the order showing a total of $128.25. However, I was charged $137.29 on my bank statement which made it clear that the discount was not applied. (NOTE: This did not include a separate international fee, which I am familiar with from this company and other companies.
Additionally, I requested courier/expedited shipping on the final order for an additional $20, which was NOT upheld. Quite honestly, it should not have even been an option on the website because it was clearly not achievable for this company to rush a package across seas. The packages had previously come from various countries, including Canada, so my assumption was that this may be viable. However, this particular package was fulfilled from Russia to the US, meaning no expedited option was actually available.
When the package did finally arrive 3+ weeks later (processed March 2nd, arrived March 27th), there was no indication whatsoever of expedited shipping on the label, or in the cost. It had arrived no faster than the previous items I ordered, which were shipped via regular air mail.
When the package did finally arrive 3+ weeks later (processed March 2nd, arrived March 27th), there was no indication whatsoever of expedited shipping on the label, or in the cost. It had arrived no faster than the previous items I ordered, which were shipped via regular air mail.
Official-drugstore.net Reviews
This online-based pharmaceutical supplier overcharged me for bogus shipping services, refused to apply a discount that I clearly entered when making my purchase, and also may have been responsible for the theft of my debit card number due to insecure methods in place on their website.
To be completely transparent, this was a supplier I had been ordering Accutane from. I placed three previous orders with no incident, under standard shipping requests and no discounts applied. However, the final order was different:
I placed my final order on March 2, 2017, for which I applied a 10% discount during the checkout process. I received an email confirmation for the order showing a total of $128.25. However, I was charged $137.29 on my bank statement which made it clear that the discount was not applied. (NOTE: This did not include a separate international fee, which I am familiar with from this company and other companies.
Additionally, I requested courier/expedited shipping on the final order for an additional $20, which was NOT upheld. Quite honestly, it should not have even been an option on the website because it was clearly not achievable for this company to rush a package across seas. The packages had previously come from various countries, including Canada, so my assumption was that this may be viable. However, this particular package was fulfilled from Russia to the US, meaning no expedited option was actually available.
When the package did finally arrive 3+ weeks later (processed March 2nd, arrived March 27th), there was no indication whatsoever of expedited shipping on the label, or in the cost. It had arrived no faster than the previous items I ordered, which were shipped via regular air mail.
When the package did finally arrive 3+ weeks later (processed March 2nd, arrived March 27th), there was no indication whatsoever of expedited shipping on the label, or in the cost. It had arrived no faster than the previous items I ordered, which were shipped via regular air mail.