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Official Auto Sales & Services


Country United States
State New Hampshire
City Plaistow
Address 141 Plaistow Rd
Phone 603-974-0812
Website http://www.officialautosales.com/

Official Auto Sales & Services Reviews

  • Jan 1, 2018

Test drove a car when the check engine light came on they did they'd fix it got it halfway home and our came back on said car would pass inspection and it failed 3grand laterstill failed due to frame rot that will cost another 6grand also need new transmission and rear end things that I have replaced all 4 rotors calipers and pads o2 sensor fuel tank fuel pump thermostat radiator water pump 2motor mounts a transmission mount and mass air flow sensor they refuse to fix it and exact words were not our f*g problem

  • Mar 28, 2016

Here is my story of how Official auto sales and their "finance manager" Chris Manson scammed me:

I bought a bmw 323i from them that according to their craigslist ad "needed nothing." when i get there i notice that the right side mirror has no glass but nonetheless i am told how great a car it is, how clean it is, and how great it runs. so i make a deal with chris. He says that it will be "no problem at all" to fix the mirror. and that the car will be garunteed to pass inspection. i just have to pay the inspection fee which he says is $45 and 50% of the cost of the parts the car may need to pass inspection.

It winds up needing new front brakes. So Chris calls me up and says i can come pick up the car since it has now passed inspection, and quotes me $100 for the brakes and inspection. when i go to pick up the car however i see that they have "repaired" my mirror with a piece of plastic that has been cut with scissors! it is so warped you cant see any car beside you. also he had charged me $100 for the inspection plus brakes, but when i look at the reciept, the inspection was only $30 and the brakes were $25. he pocketed the difference! i saw him put the $100 in his pocket, it was never gonna go to the business. and when i ask for my money back, this "finance manager" chris manson says he is unable to write a check, and does not have any spare change to break my $100 bill. He was totally unapologetic and did not care, he couldnt wait to wipe his hands clean with that car and get rid of it.

When i brought the car home more problems started, the worst of which being the passenger and rear doors will not open due to some electric failure. also the driver side mirror does not adjust, the driver side rear window does not go up or down, there was a leak near the interior brake light, and anti-freeze leakage.

These people are the textbook definition of a sleazy car dealer. they never told me these problems and lied about them. They did not treat me fairly and had zero remorse. DO NOT DO BUSINESS WITH THEM.

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