Do your research before using this company, I wish I had. Multiple bad reviews on the BBB website. I keep searching online and finding more and more complaints. Dishonest business practices. Order placed on amazon and requested the order to be cancelled on November 4th. On November 5th at 9:01am I receive an email saying they won’t cancel because it’s already left the warehouse. The UPS information shows a different story. The label wasn’t even created until 11:02am and the package didn’t leave their facility until 4:38pm that day. I return the items since they forced the order upon me. Original order amount $142.88, refund amount $57.17. They are trying to make more profit not selling the item than if they did sell it. Customer service was rude with the entire process and they are not being honest either. If they are willing to lie about an order for only $142 I can’t imagine what they would be willing to do over more money. I advise everyone to take their business elsewhere.
My sole purpose here is to contribute my experience... I've kissed my cash goodbye.
On 9/7/2017 I purchased two o-rings for $5.30 from OEM Parts Haus via ebay. The listing had a prominent image of the set... exactly what I needed. These things retail for 1.32 from BMW. However, they are necessary to replace two camshaft sensors that have been causing start-up issues... and I would much rather pay and have them shipped than drive across town and end up stranded. After ordering, I realized the same set is on the OEM Parts Haus site for $.94 I didn't try to cancel - I just needed the parts.
Two days later I received one o-ring via FedEx. This is a small business right outside my city. USPS would have been just fine - I just needed both o-rings to wrap up this project. [continued below]....
OEM Part Haus Reviews
Do your research before using this company, I wish I had. Multiple bad reviews on the BBB website. I keep searching online and finding more and more complaints. Dishonest business practices. Order placed on amazon and requested the order to be cancelled on November 4th. On November 5th at 9:01am I receive an email saying they won’t cancel because it’s already left the warehouse. The UPS information shows a different story. The label wasn’t even created until 11:02am and the package didn’t leave their facility until 4:38pm that day. I return the items since they forced the order upon me. Original order amount $142.88, refund amount $57.17. They are trying to make more profit not selling the item than if they did sell it. Customer service was rude with the entire process and they are not being honest either. If they are willing to lie about an order for only $142 I can’t imagine what they would be willing to do over more money. I advise everyone to take their business elsewhere.
My sole purpose here is to contribute my experience... I've kissed my cash goodbye.
On 9/7/2017 I purchased two o-rings for $5.30 from OEM Parts Haus via ebay. The listing had a prominent image of the set... exactly what I needed. These things retail for 1.32 from BMW. However, they are necessary to replace two camshaft sensors that have been causing start-up issues... and I would much rather pay and have them shipped than drive across town and end up stranded. After ordering, I realized the same set is on the OEM Parts Haus site for $.94 I didn't try to cancel - I just needed the parts.
Two days later I received one o-ring via FedEx. This is a small business right outside my city. USPS would have been just fine - I just needed both o-rings to wrap up this project. [continued below]....