This company added $12 for shipping, which I never agreed on when making the payment. I called them as soon as I saw the charge on my online account and they claimed they shipped it already. I reluctantly agreed and told them they should fix that. I received the brush set and it was junk, basically broken. The bristles were hard and did not work as intended. I figured it was just a bad set so I called the company and they told me they do not do refunds. I had to threaten them with calling my credit card company to dispute the charges before they finally agreed to give me 80% back, 20% restocking fee and they would keep my $12 shipping/handling. I sent the item back ( cost me $3) and I tracked it. They accepted the shipment ok 5/26 with all the items and a copy of the receipt. I tried to call them over 15 times, but they never answer now and their mailbox is full - how convenient. I ultimately had to contact my credit card company to dispute the charges, something I have never had to do in my 38 years...Now I have to go through the hassle of the bank investigating the charges and hope it all goes well. I would not buy from this company - buyer beware!!!
Odyssey Nail Systems Reviews
This company added $12 for shipping, which I never agreed on when making the payment. I called them as soon as I saw the charge on my online account and they claimed they shipped it already. I reluctantly agreed and told them they should fix that. I received the brush set and it was junk, basically broken. The bristles were hard and did not work as intended. I figured it was just a bad set so I called the company and they told me they do not do refunds. I had to threaten them with calling my credit card company to dispute the charges before they finally agreed to give me 80% back, 20% restocking fee and they would keep my $12 shipping/handling. I sent the item back ( cost me $3) and I tracked it. They accepted the shipment ok 5/26 with all the items and a copy of the receipt. I tried to call them over 15 times, but they never answer now and their mailbox is full - how convenient. I ultimately had to contact my credit card company to dispute the charges, something I have never had to do in my 38 years...Now I have to go through the hassle of the bank investigating the charges and hope it all goes well. I would not buy from this company - buyer beware!!!