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Neato Robotics

Country United States
State California
City Newark
Address 8100 Jarvis Avenue
Phone 1 (510) 795-1351

Neato Robotics Reviews

  • Feb 18, 2020

We bought a Neato Robotic Vacuum, Model D3 and it began having issues after a software update. It started randomly skipping rooms during the cleaning cycle. I returned the robot to Neato for warranty repair. They returned the robot about 2 weeks later saying it had been repaired, but the issue was not resolved. It was still randomly skipping rooms and areas throughout the house. Neato replaced the bad robot with a new D3.

Now here we are less than a year later, and once again after a software update, the new robot is doing the same exact thing.....randomly skipping rooms and areas.

Neato refuses to stand by the manufacturers warranty and insists I will have to pay for repairs.

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