Ordered a transmission from them in March 2020. They sent one but it was the wrong model for my truck. Called and emailed them in the spring and summer. They promised to send the correct model but never did. Finally they said they would refund my money but never did. I am still trying (Dec 2020) with another round of calls and email. $675 down the drain so far.
Unless they prove otherwise - they are not a good outfit. - I'll re submit review if they come through.
bought a engine from them for 950.00 engine dirty and part broken in valve cover jason said engine was clean and tested .that is false with the broken part under valve cover it would of made a rattle sound they sent a junk engine and the head gasket on the passenger side was leaking oil running down the engine on to the starter ,jason lied and wouldn't return calls ,the company is pending a law suit possible fraud
On april 24th i purchased a engine assembly for $1400.00, i was told that the engine would be at my home in 3 to 4 days but it never came. After two weeks i call Jason and cancel order but as of today my money has not been refunded on my card.
Jason tells me a differance story everyday about my refund he states that the accounting department will refund it soon. Don't trust him anymore.
Monterrey Auto Parts Reviews
Ordered a transmission from them in March 2020. They sent one but it was the wrong model for my truck. Called and emailed them in the spring and summer. They promised to send the correct model but never did. Finally they said they would refund my money but never did. I am still trying (Dec 2020) with another round of calls and email. $675 down the drain so far.
Unless they prove otherwise - they are not a good outfit. - I'll re submit review if they come through.
engine purchase
bought a engine from them for 950.00 engine dirty and part broken in valve cover jason said engine was clean and tested .that is false with the broken part under valve cover it would of made a rattle sound they sent a junk engine and the head gasket on the passenger side was leaking oil running down the engine on to the starter ,jason lied and wouldn't return calls ,the company is pending a law suit possible fraud
On april 24th i purchased a engine assembly for $1400.00, i was told that the engine would be at my home in 3 to 4 days but it never came. After two weeks i call Jason and cancel order but as of today my money has not been refunded on my card.
Jason tells me a differance story everyday about my refund he states that the accounting department will refund it soon. Don't trust him anymore.