No, I do not recommend this storage facility. They may have one of the best rates in Pueblo but, 1st when I went to sign up, it's a family owned business so the storage is located on their personal property and they are not always in their office.
I called and she came out with her little 2 year old, who was jumping around everywhere and sitting on the customer seats and she didn't want to tell her toddler to move until I looked at her, "like we are your customers, can we sit down?" then she finally, finally told her toddler to go play or something.
2nd, her storage units, at least the one she rented me, the ceiling insulation was falling down, when I asked her about it, she said, "oh the builders of the units didn't measure it right so the ceiling insulation will be falling down and all over your stuff." yea thanks a lot!!!! that stuff from the ceiling is going all over my clothes and furniture!
3rd I needed another unit and she said she had one the day before, but when I called she didn't even look, she immediately said, "No" that unit is not available, yet when I went to my unit there was no lock on the other unit, she was just too lazy to look and see if the unit I asked for was still available.
To this day there is still no lock on that "taken unit" 4th their contract clearly states, "payments due on the 1st of the month and cashed on the 15th of the month" they took 2-3 of my checks and saved them for 3 months and cashed them all at once taking close to $200 dollars out of my checking at once!!
I cannot afford that, I had the balance in their until the 15th and it was not cashed therefore I paid other bills and I do not keep a high balance of $1,000 or more in checking, cash it when your contract states or don't cash it at all!!! I got charged overdrafts because of their laziness! It clearly says on their contract due on the 1st and cashed by the 15th, when I called them she said, we never do that we have been running our business like this for years.
Ok well it's your contract that says that not mine and that is a legal document! this is a family owned business, my guess because they wanted to make extra cash and the wife, is lazy, she does not want to check the black box outside for payments or come outside for new customers or to take cash payments, she doesn't want to take the check payments to the bank to cash and waits until she has a lump sum to go cash them all at once.
people in Pueblo cannot afford that, in case you don't understand Pueblo, doesn't have high paying jobs like Denver, we live paycheck to paycheck and I expect those checks to be cashed monthly by the 15th like your own contract states. I will be filing a complaint with the bbb as well!!
Mesa Self Storage Reviews
No, I do not recommend this storage facility. They may have one of the best rates in Pueblo but, 1st when I went to sign up, it's a family owned business so the storage is located on their personal property and they are not always in their office.
I called and she came out with her little 2 year old, who was jumping around everywhere and sitting on the customer seats and she didn't want to tell her toddler to move until I looked at her, "like we are your customers, can we sit down?" then she finally, finally told her toddler to go play or something.
2nd, her storage units, at least the one she rented me, the ceiling insulation was falling down, when I asked her about it, she said, "oh the builders of the units didn't measure it right so the ceiling insulation will be falling down and all over your stuff." yea thanks a lot!!!! that stuff from the ceiling is going all over my clothes and furniture!
3rd I needed another unit and she said she had one the day before, but when I called she didn't even look, she immediately said, "No" that unit is not available, yet when I went to my unit there was no lock on the other unit, she was just too lazy to look and see if the unit I asked for was still available.
To this day there is still no lock on that "taken unit" 4th their contract clearly states, "payments due on the 1st of the month and cashed on the 15th of the month" they took 2-3 of my checks and saved them for 3 months and cashed them all at once taking close to $200 dollars out of my checking at once!!
I cannot afford that, I had the balance in their until the 15th and it was not cashed therefore I paid other bills and I do not keep a high balance of $1,000 or more in checking, cash it when your contract states or don't cash it at all!!! I got charged overdrafts because of their laziness! It clearly says on their contract due on the 1st and cashed by the 15th, when I called them she said, we never do that we have been running our business like this for years.
Ok well it's your contract that says that not mine and that is a legal document! this is a family owned business, my guess because they wanted to make extra cash and the wife, is lazy, she does not want to check the black box outside for payments or come outside for new customers or to take cash payments, she doesn't want to take the check payments to the bank to cash and waits until she has a lump sum to go cash them all at once.
people in Pueblo cannot afford that, in case you don't understand Pueblo, doesn't have high paying jobs like Denver, we live paycheck to paycheck and I expect those checks to be cashed monthly by the 15th like your own contract states. I will be filing a complaint with the bbb as well!!