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MeasureUp


Country United States
State Alabama
Phone 678 356-5000
Website http://www.measureup.com/

MeasureUp Reviews

  • Sep 27, 2016

After struggling to even understand how to properly navigate their online portal, I finally gained access to a MeasureUp IT certification practice test. I was very unenthused with the quality; It was loaded with spelling errors and grammatical mistakes. I decided that this practice exam was really going to do more harm than good so I decided to seek a refund.

Lo and behold I guess I bought the download version of the test? It was this buggy collection of PHP files that sort of works on your desktop and sort of lets you work on a practice test semi-offline. It also comes with an online version of their test and their refund policy states:

"Refunds can be made for online practice tests only. If the practice test purchased was discounted or part of a bundle or combination of products, the refund will be prorated to reflect the actual purchase price of the practice test."

Ok, so they won't refund me the download version, cool. I agree with that. HERE'S THE THING: Online version price, $99. Online plus download, $119. So per the refund policy, If I want a refund I should be entitled to $99!! But no, the obvious non-english speaking customer service person says this is not their policy and refused me any right to a refund.

This is a very crappy, fly by night, 4 hour workweek set it and forget it type operation. They have poor customer service and extremely poor product quality. Plus a completely deceptive refund policy. Avoid.

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