They advertised a free beauty bag with a $100 purchase, but then they did not send it. I contacted Customer Service multiple times and they would not send it.
Then they said they didn't have any more left. They lied about the promotion and did not fulfill it. This is not an ethical way to do business.
This website claims Worldwide delivery of the products, especially beauty subscription box. I ordered a beauty box in March and I never received any box. I chased it up for a few week and then suddenly they said you would get a refund. It's been a month now and they are continuously delaying the refund. They said it would take 3-5 working days every week and I have not received anything yet. The customer service is rude and very disappointing. When I started reading reviews, I realised every customer had this problem. It seemed to be a glorifying spam because the website and all the content is very appealing and up to date but it is ripping the customers off.
LookFantastic Reviews
They advertised a free beauty bag with a $100 purchase, but then they did not send it. I contacted Customer Service multiple times and they would not send it.
Then they said they didn't have any more left. They lied about the promotion and did not fulfill it. This is not an ethical way to do business.
This website claims Worldwide delivery of the products, especially beauty subscription box. I ordered a beauty box in March and I never received any box. I chased it up for a few week and then suddenly they said you would get a refund. It's been a month now and they are continuously delaying the refund. They said it would take 3-5 working days every week and I have not received anything yet. The customer service is rude and very disappointing. When I started reading reviews, I realised every customer had this problem. It seemed to be a glorifying spam because the website and all the content is very appealing and up to date but it is ripping the customers off.