customer service is terrible! return policy is the worst! i was allowed to return one item of the three that did not fit. i followed all the directions and tracked my package to make sure they received it, and they never gave me my refund. i had to email them 5 times to get an answer and all they said was that they didn't receive the package (ups tracking says they did)bad customer serve / return policy
VERY VERY VERY ! Unprofessional Customer Service, try to stop an online order before it was shipped. To prevert from returning the order. I was told that the order was already shipped, when actually the order was not shipped until 3 days later. Once I receive the order they would not refund my money. Therefore, their only willing to give a store credit! Spoke to supervisor Hannah (if that really her name) She was VERY UNPROFESSIONAL she hung up on me twice . Spoke with another customer services rep would not give me any assistance or provide another supervisor name or phone number he also hung up on me ! I WOULD NEVER PURCHASED ANYTHING ELSE FROM THIS COMPANY AGAIN!
Lollicouture.com Reviews
worst customer service
customer service is terrible! return policy is the worst! i was allowed to return one item of the three that did not fit. i followed all the directions and tracked my package to make sure they received it, and they never gave me my refund. i had to email them 5 times to get an answer and all they said was that they didn't receive the package (ups tracking says they did)bad customer serve / return policy
VERY VERY VERY ! Unprofessional Customer Service, try to stop an online order before it was shipped. To prevert from returning the order. I was told that the order was already shipped, when actually the order was not shipped until 3 days later. Once I receive the order they would not refund my money. Therefore, their only willing to give a store credit! Spoke to supervisor Hannah (if that really her name) She was VERY UNPROFESSIONAL she hung up on me twice . Spoke with another customer services rep would not give me any assistance or provide another supervisor name or phone number he also hung up on me ! I WOULD NEVER PURCHASED ANYTHING ELSE FROM THIS COMPANY AGAIN!