I bought a Live Scribe pen and notebook set for my wife while she was in college. She used it a total of 5 times and kept it neetly in a sturdy case with the chager and other supplies. Our son about a year latter needed the pen and asked if he could use it for school to take some notes. We obliged and I went to charge the pen and give him the $150 of un-used note books.
To my suprise the pen would not charge and the led would not light up the pen was useless
I read some blogs and found that it was a typical problem and that in every case the company refused to fix their defective products and at best offered a discount on a refurbished model but only after hours of arguing...
When I contacted customer support the only avaliable is thru online chat... That in itself is a big red flag,,,,, typically every company that I ever encountrd that does not have some form
of telephone tech support is usually deliberately trying to either scam or ripoff their customers
they are usually hidding for a reason..... Needless to say use a bamboo or some of the other brands that are out there........ Bottom line stay far far far far away from the ripp off Live Scribe and their deliberate lack of custumer service.......
Livescribe, Inc. Reviews
I bought a Live Scribe pen and notebook set for my wife while she was in college. She used it a total of 5 times and kept it neetly in a sturdy case with the chager and other supplies. Our son about a year latter needed the pen and asked if he could use it for school to take some notes. We obliged and I went to charge the pen and give him the $150 of un-used note books.
To my suprise the pen would not charge and the led would not light up the pen was useless
I read some blogs and found that it was a typical problem and that in every case the company refused to fix their defective products and at best offered a discount on a refurbished model but only after hours of arguing...
When I contacted customer support the only avaliable is thru online chat... That in itself is a big red flag,,,,, typically every company that I ever encountrd that does not have some form
of telephone tech support is usually deliberately trying to either scam or ripoff their customers
they are usually hidding for a reason..... Needless to say use a bamboo or some of the other brands that are out there........ Bottom line stay far far far far away from the ripp off Live Scribe and their deliberate lack of custumer service.......