I was referred by my neighbor to Kevin Delano for monthly pool service and maintenance. The first time I talked to him he was already making demands and letting me know up front that everything needs to be done his way, even if it is your pool. Should have been a red flag right there, but thought I'd give him a try and agreed on a set price over the phone.
First week, literally stayed four minutes for weekly cleaning. He sent my invoice the next day and the monthly fee was $5 extra with no advanced notice whatsoever. Another red flag, should have got rid of him then. Second week, I made sure to check the pool and check footage of camera in back yard. Pool was dirty with leaves, no tablets, and baskets were still full of debris. It was a windy day prior so I thought to give him a call to ask him what may have happened and his response was quote, "I am not going to stay an hour to clean pool when it is a windy day.
I am not going to get your pool clean every time." His favorite line is "you can find another pool service" to get a reaction out of you, just like a little kid does. He said this and then hung up on me. This was by far the worst service and person I have ever dealt with in my 15 years living in Vegas. He constantly complains of how difficult the job is and makes demands about repairs. He then asks for payment up front in order to get as much money out of you as possible but does no work. Once service/repair is agreed upon and payment is made he tries to test the limits of pissing you off until you have no choice but to fire him even though nothing has been done. Pretty good scam, though.
It is obvious he does not want or cannot keep new clients. He inherited this route from another person and I figure his existing clients think he provides the same service as before which he uses to his advantage to do the bare minimum.There are several Elite Pools Service online but none of them are him, so there is no way to read any reviews or get information about his company. I felt the responsibilty to inform everyone of this person and his company so he does rip off other fellow Las Vegans. His name and phone number is Kevin Delano (702) 301-1848.
Kevin Delano Reviews
I was referred by my neighbor to Kevin Delano for monthly pool service and maintenance. The first time I talked to him he was already making demands and letting me know up front that everything needs to be done his way, even if it is your pool. Should have been a red flag right there, but thought I'd give him a try and agreed on a set price over the phone.
First week, literally stayed four minutes for weekly cleaning. He sent my invoice the next day and the monthly fee was $5 extra with no advanced notice whatsoever. Another red flag, should have got rid of him then. Second week, I made sure to check the pool and check footage of camera in back yard. Pool was dirty with leaves, no tablets, and baskets were still full of debris. It was a windy day prior so I thought to give him a call to ask him what may have happened and his response was quote, "I am not going to stay an hour to clean pool when it is a windy day.
I am not going to get your pool clean every time." His favorite line is "you can find another pool service" to get a reaction out of you, just like a little kid does. He said this and then hung up on me. This was by far the worst service and person I have ever dealt with in my 15 years living in Vegas. He constantly complains of how difficult the job is and makes demands about repairs. He then asks for payment up front in order to get as much money out of you as possible but does no work. Once service/repair is agreed upon and payment is made he tries to test the limits of pissing you off until you have no choice but to fire him even though nothing has been done. Pretty good scam, though.
It is obvious he does not want or cannot keep new clients. He inherited this route from another person and I figure his existing clients think he provides the same service as before which he uses to his advantage to do the bare minimum.There are several Elite Pools Service online but none of them are him, so there is no way to read any reviews or get information about his company. I felt the responsibilty to inform everyone of this person and his company so he does rip off other fellow Las Vegans. His name and phone number is Kevin Delano (702) 301-1848.