I purchased my Heartland Cyclone thru ebay online. Was told it had a clear title, everything works and no leaks. Purchased the vehicle on Jan 14, 2017 and wasn't able to use it until March 18, 2017. After my first use I discovered that the vacuum cleaner, the fuel station, and various other problems existed. Tried to get my title that day and was told "after the check clears we will mail it". I paid with a cashiers check and cash so that should not take long. A month later I finally got my title and then discovered it was a repossed unit! I would have never bought a repo had I known about it. No leaks? The shower hose leaked and was way to short, the propane system leaks, so far no water leaks. The people that had it before me stripped it down, took the TV's, replaced the mattress with a wore out POS, the main auning has a tear and will have to be replaced, the slides didn't work properly, stops and starts. There are many things that make me regreat this purchase, with the main thing being that they didn't disclose this was a repossed unit. I would have never paid a "premium" price for this unit had I been told. I wouldn't have even wasted my time driving from Arkansas to South Carolina after paying my $500 deposit had I known this. All I can say is if you do business with them, make sure it's not a repossed unit. Nobody wants to own something that someone else had and didn't care what so ever how they treated it.
AFTER READING REVIEWS I AM GLAD I DID NOT DO BUSINESS,,, IF YOU READ ALL THEIR REVIEW YOU WILL SEE IT IS FIXED ,, NO ONE IS THAT PERFECT,, THEY WILL NOT INTERFACE MUCH WITH NEW CUSTOMERS ,,, YOU WILL FINED BETTER DEALS FROM OTHER DEALERS
Other dealer to purchase M/H from,, afraid to interface with future customers ,, you can only deal on their terms,, highly not recommended,, better dealers out there,, you will save a lot money
This dealership was blatantly dishonest with me while I purchased a used Rv. They are not to be trusted for on-line / long distance purchases. Even having an independant evaluation of what you want to buy might not be enough. I'm trying to warm others about this place! DO NOT TRUST THEM.
1) Sales was not honest about conditions of the Rv that I specifially asked about. Pleasant fellow, but when you are selling long-distance, being forethright about the condition of the item for sale is paramount. He failed.
2) Service was dishonest in dealing with me as a customer. I requested a full check over and repairs for the 3+ days drive home. They only sold me tires and the wrong house-batteries . They ignored the leaking head gasket, wheel seal, broken exhaust manifold and broken engine fan.
I was willing to pay for repairs, and expected some to be needed. Instead, they lead me to believe the Rv was in good shape, which is was not. Repairs ended up costing over $7,000.
3) From all reasonable appearances, they did not even present this Rv for sale honestly. They stated it was traded in. I doubt it. More likely it was bought at the auctions in FL. They ARE dealing in FL Auction RV's. This they told me.
Finally, in other reviews, the "Manager" has posted that he is unaware of these problems and that I should contact him. So I tried, and he never returns my calls. Therefore, he's just as dishonest as the rest.
Bottom line: Do Not Trust these folks. Go elsewhere if possible.
Karolina Koaches Reviews
I purchased my Heartland Cyclone thru ebay online. Was told it had a clear title, everything works and no leaks. Purchased the vehicle on Jan 14, 2017 and wasn't able to use it until March 18, 2017. After my first use I discovered that the vacuum cleaner, the fuel station, and various other problems existed. Tried to get my title that day and was told "after the check clears we will mail it". I paid with a cashiers check and cash so that should not take long. A month later I finally got my title and then discovered it was a repossed unit! I would have never bought a repo had I known about it. No leaks? The shower hose leaked and was way to short, the propane system leaks, so far no water leaks. The people that had it before me stripped it down, took the TV's, replaced the mattress with a wore out POS, the main auning has a tear and will have to be replaced, the slides didn't work properly, stops and starts. There are many things that make me regreat this purchase, with the main thing being that they didn't disclose this was a repossed unit. I would have never paid a "premium" price for this unit had I been told. I wouldn't have even wasted my time driving from Arkansas to South Carolina after paying my $500 deposit had I known this. All I can say is if you do business with them, make sure it's not a repossed unit. Nobody wants to own something that someone else had and didn't care what so ever how they treated it.
POOR SERVICE
AFTER READING REVIEWS I AM GLAD I DID NOT DO BUSINESS,,, IF YOU READ ALL THEIR REVIEW YOU WILL SEE IT IS FIXED ,, NO ONE IS THAT PERFECT,, THEY WILL NOT INTERFACE MUCH WITH NEW CUSTOMERS ,,, YOU WILL FINED BETTER DEALS FROM OTHER DEALERS
Poor service
Other dealer to purchase M/H from,, afraid to interface with future customers ,, you can only deal on their terms,, highly not recommended,, better dealers out there,, you will save a lot money
This dealership was blatantly dishonest with me while I purchased a used Rv. They are not to be trusted for on-line / long distance purchases. Even having an independant evaluation of what you want to buy might not be enough. I'm trying to warm others about this place! DO NOT TRUST THEM.
1) Sales was not honest about conditions of the Rv that I specifially asked about. Pleasant fellow, but when you are selling long-distance, being forethright about the condition of the item for sale is paramount. He failed.
2) Service was dishonest in dealing with me as a customer. I requested a full check over and repairs for the 3+ days drive home. They only sold me tires and the wrong house-batteries . They ignored the leaking head gasket, wheel seal, broken exhaust manifold and broken engine fan.
I was willing to pay for repairs, and expected some to be needed. Instead, they lead me to believe the Rv was in good shape, which is was not. Repairs ended up costing over $7,000.
3) From all reasonable appearances, they did not even present this Rv for sale honestly. They stated it was traded in. I doubt it. More likely it was bought at the auctions in FL. They ARE dealing in FL Auction RV's. This they told me.
Finally, in other reviews, the "Manager" has posted that he is unaware of these problems and that I should contact him. So I tried, and he never returns my calls. Therefore, he's just as dishonest as the rest.
Bottom line: Do Not Trust these folks. Go elsewhere if possible.