I recently moved to Florida using these movers.I think Ashley was the best among all, she was kind and cooperative. And they were bugging us at all for a single penny, I was clear I will pay half before the move and the rest after it. There was a slight damage to one of my table so I asked them compensation in price they agreed to it pretty quick. Thanks to them
The company, Green Moving, Inc. DOT: 2833437, failed in many aspects of the arranged move. As will be detailed with supporting documentation, many items were damaged or lost/stolen as part of the move. My fiance also had
to help the movers upon delivery because only one mover was sent. Items were improperly stored in Orlando, FL in a
storage facility that was not climate controlled and where apparently many people had access to. When picking up the shipment, the movers took a picture of my credit card and driver's license with his phone. Which is not PCI compliant. I've had to cancel my credit card as a precaution.
I also have emails from the company stating I would be entitled to the complimentary $6 per pound valuation in the event of loss or damage. The pickup movers refused to allow me to select this option, however, when they arrived and began loading my items.
Items such as a 42" flat screen TV was stolen and not delivered. The delivery driver claims the TV was provided. Security footage exists showing the delivery process from the apartment complex. Items like the mattress was dirty and wet. The box springs were out of the packaging they were packed with and also wet/dirty. Boxes were wet and items damaged within. Other furniture was damaged, broken, and water damaged. The security footage also confirms the fact that my fiance had to help the mover.
The delivery mover only allowed us to take a picture of the inventory list. They also left without my signing it. He allowed my only to note the TV, but nothing else. Regardless, it wasn't signed.
He did show me the location of the storage of the items in Orlando. This is how we were able to call and confirm the state of the storage facility used. The communication with the company has been lacking and they have given false information. They provided claim and arbitration information as part of the contract. However, upon contacting the CSI Claims Service International, they explained that they are not associated with this company or DOT number. Therefore, they could not process the claim at all.
This serves as a small summary of the information and the rest is included via documentation which includes the information I have to date. That documentation will have links which contain photos, videos, and documents showing the security footage, communication with various parties, and photos of before and after damage of many items. The company continues to fail in promptly addressing this matter.
Please be aware this is the same moving company as Home Safe Moving go online look at their reviews and you'll see why they had to change names, This c o many is so dishonest the employees take classes on how to rip off the customer by telling them every lie possible just to get their business, They send every truck out with the orders to double the cost of every move on site or else and by God so many missing(or maybe I should say stolen) and damaged items it's scary what this moving company tries to do and how it treats it's customers, Ashely, Joshua these guys are the worse of the worse and have no conscience they would kill their mother for an dollar, Please use anyone but these awful persons!
iGreen Moving Reviews
Excellent
I recently moved to Florida using these movers.I think Ashley was the best among all, she was kind and cooperative. And they were bugging us at all for a single penny, I was clear I will pay half before the move and the rest after it. There was a slight damage to one of my table so I asked them compensation in price they agreed to it pretty quick. Thanks to them
The company, Green Moving, Inc. DOT: 2833437, failed in many aspects of the arranged move. As will be detailed with supporting documentation, many items were damaged or lost/stolen as part of the move. My fiance also had
to help the movers upon delivery because only one mover was sent. Items were improperly stored in Orlando, FL in a
storage facility that was not climate controlled and where apparently many people had access to. When picking up the shipment, the movers took a picture of my credit card and driver's license with his phone. Which is not PCI compliant. I've had to cancel my credit card as a precaution.
I also have emails from the company stating I would be entitled to the complimentary $6 per pound valuation in the event of loss or damage. The pickup movers refused to allow me to select this option, however, when they arrived and began loading my items.
Items such as a 42" flat screen TV was stolen and not delivered. The delivery driver claims the TV was provided. Security footage exists showing the delivery process from the apartment complex. Items like the mattress was dirty and wet. The box springs were out of the packaging they were packed with and also wet/dirty. Boxes were wet and items damaged within. Other furniture was damaged, broken, and water damaged. The security footage also confirms the fact that my fiance had to help the mover.
The delivery mover only allowed us to take a picture of the inventory list. They also left without my signing it. He allowed my only to note the TV, but nothing else. Regardless, it wasn't signed.
He did show me the location of the storage of the items in Orlando. This is how we were able to call and confirm the state of the storage facility used. The communication with the company has been lacking and they have given false information. They provided claim and arbitration information as part of the contract. However, upon contacting the CSI Claims Service International, they explained that they are not associated with this company or DOT number. Therefore, they could not process the claim at all.
This serves as a small summary of the information and the rest is included via documentation which includes the information I have to date. That documentation will have links which contain photos, videos, and documents showing the security footage, communication with various parties, and photos of before and after damage of many items. The company continues to fail in promptly addressing this matter.
Please be aware this is the same moving company as Home Safe Moving go online look at their reviews and you'll see why they had to change names, This c o many is so dishonest the employees take classes on how to rip off the customer by telling them every lie possible just to get their business, They send every truck out with the orders to double the cost of every move on site or else and by God so many missing(or maybe I should say stolen) and damaged items it's scary what this moving company tries to do and how it treats it's customers, Ashely, Joshua these guys are the worse of the worse and have no conscience they would kill their mother for an dollar, Please use anyone but these awful persons!