This homeowners association clubhouse uses outside security companies (Securitas, Guard Systems, etc.) they keep changing to monitor entrance to the facility, pool, etc. They have security guards to monitor the premises and then so called "pool monitors" to make sure that people sign in and out of the pool and they are supposed to do other things such as pick up trash, check in clubhouse rentals, etc. However, they don't do anything at all except sit there on their phones.
Even though their post command orders mandate they do all these other tasks, they keep saying they are not maitenance and don't do nothin. Everytime I go there there are all types of prohibited items coming into the pool area, i.e. alcohol, glass, tobacco, vaping devices, drugs, electronics, etc. The pool is always dirty. The trash is always overflowing. There is always glass on the ground. There is always duck poo on the ground. There is always bird poo on the ground. The chairs are always dirty. The clubhouse always looks ripped. The restrooms always look ripped . There are always ducks in the pool. There is always duck poo and bird poo in the pool.
They don't get off their butts to do anything. They try to tell the janitor or whatever he is to do it or wait for when he comes back if he is not there but since they don't work for Heritage/First Service Residential, he doesn't want to do it and doesn't have to listen to them. Heritage Lake is a scam! First Service Residential is a scam!
Heritage Lake Master Association Reviews
This homeowners association clubhouse uses outside security companies (Securitas, Guard Systems, etc.) they keep changing to monitor entrance to the facility, pool, etc. They have security guards to monitor the premises and then so called "pool monitors" to make sure that people sign in and out of the pool and they are supposed to do other things such as pick up trash, check in clubhouse rentals, etc. However, they don't do anything at all except sit there on their phones.
Even though their post command orders mandate they do all these other tasks, they keep saying they are not maitenance and don't do nothin. Everytime I go there there are all types of prohibited items coming into the pool area, i.e. alcohol, glass, tobacco, vaping devices, drugs, electronics, etc. The pool is always dirty. The trash is always overflowing. There is always glass on the ground. There is always duck poo on the ground. There is always bird poo on the ground. The chairs are always dirty. The clubhouse always looks ripped. The restrooms always look ripped . There are always ducks in the pool. There is always duck poo and bird poo in the pool.
They don't get off their butts to do anything. They try to tell the janitor or whatever he is to do it or wait for when he comes back if he is not there but since they don't work for Heritage/First Service Residential, he doesn't want to do it and doesn't have to listen to them. Heritage Lake is a scam! First Service Residential is a scam!