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HEB.com


Country United States
State California
City San Antonio
Address P.O. Box 839999
Phone 1-800-432-3113
Website https://www.heb.com/

HEB.com Reviews

Most Useful Comment
  • Mar 4, 2018

HEB in Spring Branch owns the property on Highway 46 that also rents to TMobile and several other merchants. I knew from my first visit there that they were run by jerks as they have two places where they have metal rods implanted in the parking lot (that are like cattle guards) that are used like speed bumps at both of their entrances, but give your vehicle 10 times the beating of a speed bump and are likely to hurt your cars suspension and front end alignment. As a result I rarely visited the idiots there ar HEB, but frequently visited TMobile and other merchants that they rent to.

Approximately 3 weeks ago the roof of my RV was damaged by a low lying tree branch in the HEB parking lot as I drove down one of the isles in the lot. The collision was very loud but I couldn't see the damage from where I was standing when I turned around to look at my vehicle after exiting it.

I went into HEB to complain and I spoke to an assistant manager (a woman, I didn't get her name).

Not understanding the issue she told me "There are other places you can park."

I have a rack on top of my RV. When I got home I saw that it was completely destroyed on one side. A few days later I called the general mgr. Greg Greenstone. I complained and told hime that the trees needed to be trimmed and that HEB should pay for my repairs. Greg directed me to Jeanette Rip in Risk Reduction 210 938 4924. Jeanett waited for 3 weeks before calling me back (after I filed a complaint with the BBB) she was insulting and basically called me a liar although she was the one doing the lying. It didn't come as a big surprise.

From start to finish these people were unprofessional and dishonest. If you have had a similar experience or complaints please join me in a class action law suit agianst these jerks.

Mark as Useful [1 vote]
  • May 23, 2019

A HEB security team member, with walkie talkie calling on BIG JOHN security man, tried to strike me with the Lentil Bin. I go to HEB everyday, not appreciated for my business. The drive up carts and these mobile carts are always bumping into my path and old bunch of retired folks cant move fast enough to avoid a snail.

I'm disabled and on disability for some form of liver cancer, cirrhosis, and portal vein blockage. Doctors say, stage 4 not expected to live long. My doctor told me to try changing my diet. So, I thought these little lentil seeds my help. I open bin, take one, only one, then Martha Stewart's cell mate who is now head of security at HEB in Marble Falls TX walks up to me and tell me I'm a contamination to her store, so I tried another one.

Mrs Martha Stewart's cell mate then grabs to lentil bin from the top shelf and swings it in my direction, she then threw me out of HEB. HEB in Marble Falls, TX has a history of reporting customers to a local church, then they make public comments about you.

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