I purchased 3 bundles of their Malaysian straight hair and a closure on 16th March 2015 which cost me $265.97 USD (Paid with a debit card) and up till now (August 2015) I have not received my order.
I have contacted haireverywhere on Instagram and via email and I have not received a reply .
I received an internal email from them on their website stating "please call me 3109546825".
When I called the company in July 2015 they said they would re-send my order. I requested a refund instead and the guy I spoke to said " I am not giving you a refund" bluntly and stated , how they have a no refunds policy, which does not make sense, especially due to the fact that I have not received an order that was made 4 months before the call. I tried to explain this to him and he said he would call me back and hung up while I was trying to ask him for his name.
Since I made the phone call , the company have not picked up any of my calls and are still ignoring my emails.
Their internal website also states that my order has been completed , when I have not received anything.
I originally heard about his company through instagram , through a user called Jai nice , guys don't be fooled! even though they have loads of pictures and followers , this company are awful and do not care about their customers.
They lack communication / good customer services and even though I have not received the product , the reviews I am seeing now , show that the quality is very bad.
HairEveryWhereSales.com Reviews
I purchased 3 bundles of their Malaysian straight hair and a closure on 16th March 2015 which cost me $265.97 USD (Paid with a debit card) and up till now (August 2015) I have not received my order.
I have contacted haireverywhere on Instagram and via email and I have not received a reply .
I received an internal email from them on their website stating "please call me 3109546825".
When I called the company in July 2015 they said they would re-send my order. I requested a refund instead and the guy I spoke to said " I am not giving you a refund" bluntly and stated , how they have a no refunds policy, which does not make sense, especially due to the fact that I have not received an order that was made 4 months before the call. I tried to explain this to him and he said he would call me back and hung up while I was trying to ask him for his name.
Since I made the phone call , the company have not picked up any of my calls and are still ignoring my emails.
Their internal website also states that my order has been completed , when I have not received anything.
I originally heard about his company through instagram , through a user called Jai nice , guys don't be fooled! even though they have loads of pictures and followers , this company are awful and do not care about their customers.
They lack communication / good customer services and even though I have not received the product , the reviews I am seeing now , show that the quality is very bad.