I have been using Guin Plumbing for many years. I have always been pleased with their service. However, that all changed with the recent installation of a gas hot water heater. I wanted to have another Rheem hot water heater installed. I repeatedly stated that I wanted a Rheem hot water heater installed. Each time, I was informed that Rheem Manufacturing produced both Rheem and Rudd hot water heaters. I was told that these two hot water heaters were “basically the same.” Even when a Rudd gas hot water heater was brought to the house for installation, I inquired whether a Rheem gas hot water heater was available or not. Once again, I was informed that both Rheem and Rudd hot water heaters are the same.
After doing research, I discovered that there were differences between the two water heaters. The differences between the two heaters are like comparing the cars manufactured by Toyota Manufacturing, i.e., a Lexus LS sedan versus a Toyota Camry XLE. The Rheem hot water heater would be like a Lexus sedan and the Rudd hot water heater like a Toyota Camry. This really wasn’t a problem as the Rudd hot water heater seems to be functioning okay, but not as proficiently as the Rheem hot water heater.
Other than the fact that Rudd gas hot water heaters are not the same quality as Rheem gas hot water heaters, the major problem that I had with the purchase of the Rudd hot hot water heater was the outrageous markup of the item, i.e., 113%. My research of numerous places revealed the same model of Rudd hot water heater costs about $890. I was told there was a $1,400 flat fee for gas hot water heaters. After the hot water heater was installed, the invoice revealed that I was charged $1900 for this water heater. I feel like I was somewhat taken advantage of and robbed with a markup of 113%. I shall not be using services from Guin Plumbing in the future.
Guin Service, LLC. Reviews
I have been using Guin Plumbing for many years. I have always been pleased with their service. However, that all changed with the recent installation of a gas hot water heater. I wanted to have another Rheem hot water heater installed. I repeatedly stated that I wanted a Rheem hot water heater installed. Each time, I was informed that Rheem Manufacturing produced both Rheem and Rudd hot water heaters. I was told that these two hot water heaters were “basically the same.” Even when a Rudd gas hot water heater was brought to the house for installation, I inquired whether a Rheem gas hot water heater was available or not. Once again, I was informed that both Rheem and Rudd hot water heaters are the same.
After doing research, I discovered that there were differences between the two water heaters. The differences between the two heaters are like comparing the cars manufactured by Toyota Manufacturing, i.e., a Lexus LS sedan versus a Toyota Camry XLE. The Rheem hot water heater would be like a Lexus sedan and the Rudd hot water heater like a Toyota Camry. This really wasn’t a problem as the Rudd hot water heater seems to be functioning okay, but not as proficiently as the Rheem hot water heater.
Other than the fact that Rudd gas hot water heaters are not the same quality as Rheem gas hot water heaters, the major problem that I had with the purchase of the Rudd hot hot water heater was the outrageous markup of the item, i.e., 113%. My research of numerous places revealed the same model of Rudd hot water heater costs about $890. I was told there was a $1,400 flat fee for gas hot water heaters. After the hot water heater was installed, the invoice revealed that I was charged $1900 for this water heater. I feel like I was somewhat taken advantage of and robbed with a markup of 113%. I shall not be using services from Guin Plumbing in the future.