I too was taken by a printer driver problem. They fixed the issue after $200. To get rid of of the problem of being hacked. I thought. 2 months later the same issues popped up after being told I needed to upgrade my security. I paid another $200. Yesterday I got a call from Samric telling me my ISP address had been stolen by a guy in Ohio and was distributed in the middle East where it was being us to distribute child porn. No to worry for $128 with discount thry would fix the problem. I got trsted abvice. Pure scam. My cuompter is now being eradicated of all their bogus software. Plus a Big Deal all their backdoors will be closed. It all started by a redirect in my search for HP assistance. People beware!
sad to say i was also duped by green web ... i actually tried to call the phone number they provided and, of course, it was non-working number ... the money is gone but is there any info on how to eradicate their bogus software and closing backdoors?
I'm embarrassed to admit that I paid them $287.00 a few months ago that was supposed to cover 8 years of computer help. The guy (Jaspreet) said there was a problem with my drivers and they would fix them for $487.00, a savings of about $200.00 over having a Microsoft store fix them. He was very high pressure and I nearly fell for it again. They actually lowered the price to $149 by the time we finished the conversation. I would never recommend them to anyone!
I needed Brother Printer tech support. I typed in brother printer phone support. An ad on Google appeared to be from brother offering tech support. An agent, I thought to be from Brother, came online and started talking about my issue, then asked if could access my computer to diagnose and fix the problem. Thinking it was legitimate, I let him access my computer. He then went to a list of apparent intrusion incidents and said he believed the problem was possibly attacks from the outside and that my McAfee security was not adequate for my MAC computer. I asked if he knew of another security software. He went offline, then came back and recommended one that his company sells. He explained that they are the exclusive outsource phone support vendor for Brother. He then proceeded to provide me details of the security software and said it could be installed by them immediately and that I would receive a contract in the mail. He offered a lifetime support plan for $399.
He said it could be paid only with a check. At that point, I got suspicious and asked many questions about his business and told him I was worried about them installing software that might corrupt my computer and also be paying with cash with no recourse. To prove his company's legitimacy, he provided me his company's website: www.greentechsupport.com and gave me his name and number: TOLL FREE=1-866-215-6789 tech name=Simar. The website had an address in the Bronx and a map embedded. The site looked legitimate. I then told him I was uncomfortable and I was disconnecting him from my computer and wanted to confirm his company was legitimate. I then went to the real Brother website and reached phone support.
I asked if they outsource phone support to any companies. They said "never." I told them this business was using Google ad words to claim it has a legitimate relationship with Brother. I am a former SVP of two banks and ran credit card departments. I am not easily fooled. But, I was taken in by their use of Google Ad Words and their fraudulent use of the Brother name in their Google Ad Words. I should have been more cautious, but thought it was quite feasible that Brother outsources customer support. I was fortunate to avoid payment, but regrettably I did let a scammer have access to my computer and gave them my name, address and phone number. So, I am still at risk that they will use or sell that PII. if they fooled me, a relatively informed person, they likely are defrauding other consumers. They need to be stopped.
I reported this to you in November. They did not do the work they had promised. They could not fix my printer problem and I had to buy a new printer. My old printer did not work with my computer. They were not able to figure this out. I solved the problem myself. They keep saying the check is on its way but it NEVER appears. I feel they are leading me on with no intention of ever paying. HELP!!!!!!
I asked them to fix a problem I was having with my printer. They worked on it, but asked me to pay them before they were done. When they finished, the problem was still there. They now refuse to refund my money even what they did, did not work. I have been trying since November 20th to get this resolved. I figured out what the problem was. It turned out my old printer did not work with my new computer. I ended up having to buy a new printer.
Green Web Assist, LLC. Reviews
Scam
I too was taken by a printer driver problem. They fixed the issue after $200. To get rid of of the problem of being hacked. I thought. 2 months later the same issues popped up after being told I needed to upgrade my security. I paid another $200. Yesterday I got a call from Samric telling me my ISP address had been stolen by a guy in Ohio and was distributed in the middle East where it was being us to distribute child porn. No to worry for $128 with discount thry would fix the problem. I got trsted abvice. Pure scam. My cuompter is now being eradicated of all their bogus software. Plus a Big Deal all their backdoors will be closed. It all started by a redirect in my search for HP assistance. People beware!
regretting being duped by green web
sad to say i was also duped by green web ... i actually tried to call the phone number they provided and, of course, it was non-working number ... the money is gone but is there any info on how to eradicate their bogus software and closing backdoors?
Scammers!!!!
I'm embarrassed to admit that I paid them $287.00 a few months ago that was supposed to cover 8 years of computer help. The guy (Jaspreet) said there was a problem with my drivers and they would fix them for $487.00, a savings of about $200.00 over having a Microsoft store fix them. He was very high pressure and I nearly fell for it again. They actually lowered the price to $149 by the time we finished the conversation. I would never recommend them to anyone!
I needed Brother Printer tech support. I typed in brother printer phone support. An ad on Google appeared to be from brother offering tech support. An agent, I thought to be from Brother, came online and started talking about my issue, then asked if could access my computer to diagnose and fix the problem. Thinking it was legitimate, I let him access my computer. He then went to a list of apparent intrusion incidents and said he believed the problem was possibly attacks from the outside and that my McAfee security was not adequate for my MAC computer. I asked if he knew of another security software. He went offline, then came back and recommended one that his company sells. He explained that they are the exclusive outsource phone support vendor for Brother. He then proceeded to provide me details of the security software and said it could be installed by them immediately and that I would receive a contract in the mail. He offered a lifetime support plan for $399.
He said it could be paid only with a check. At that point, I got suspicious and asked many questions about his business and told him I was worried about them installing software that might corrupt my computer and also be paying with cash with no recourse. To prove his company's legitimacy, he provided me his company's website: www.greentechsupport.com and gave me his name and number: TOLL FREE=1-866-215-6789 tech name=Simar. The website had an address in the Bronx and a map embedded. The site looked legitimate. I then told him I was uncomfortable and I was disconnecting him from my computer and wanted to confirm his company was legitimate. I then went to the real Brother website and reached phone support.
I asked if they outsource phone support to any companies. They said "never." I told them this business was using Google ad words to claim it has a legitimate relationship with Brother. I am a former SVP of two banks and ran credit card departments. I am not easily fooled. But, I was taken in by their use of Google Ad Words and their fraudulent use of the Brother name in their Google Ad Words. I should have been more cautious, but thought it was quite feasible that Brother outsources customer support. I was fortunate to avoid payment, but regrettably I did let a scammer have access to my computer and gave them my name, address and phone number. So, I am still at risk that they will use or sell that PII. if they fooled me, a relatively informed person, they likely are defrauding other consumers. They need to be stopped.
I reported this to you in November. They did not do the work they had promised. They could not fix my printer problem and I had to buy a new printer. My old printer did not work with my computer. They were not able to figure this out. I solved the problem myself. They keep saying the check is on its way but it NEVER appears. I feel they are leading me on with no intention of ever paying. HELP!!!!!!
I asked them to fix a problem I was having with my printer. They worked on it, but asked me to pay them before they were done. When they finished, the problem was still there. They now refuse to refund my money even what they did, did not work. I have been trying since November 20th to get this resolved. I figured out what the problem was. It turned out my old printer did not work with my new computer. I ended up having to buy a new printer.