So they cold called my Mom and set up an appointment to clean out the ducts in her house. They originaly told her it would be a couple of hundred dollars. My Mom has a 1400 square foot house. Normal estimates for duct cleaning of a 1500 Sq Ft house are between $300-500 dollars. My Mom was charged $2160!!!!!
Then they scared my Mom and convinced her that she needed a dual UV system to kill bacteria. My Mom does not have respiratory problems but they scared her so much that she agreed. Online searches reveal pricing for a system as $350-$800. My Mom was charged $1595!!!!
I called the company and got a copy of her invoice. I asked for the copy of the initial estimate and the company didn't provide one!!! They only do the work and provide a whopping bill at the end. At this point it looks like my Mom signed for the work and the invoice was filled in later. The men doing the work demanded my Mom pay with her credit card.
I had called my Mom when the technicians were at her house and had asked her how much the duct cleaning was going to cost. She said a couple of hundred dollars. This was on Friday. On Monday I looked at my Mom's credit card statement online and saw a charge for $3845!!!!
This company scams single ladies and scares them into paying the bill! My Mom gets $3000 a month from my Dad's pension. She never would have signed up for something this expensive. Nor would she have bought a UV system. She doesn't even know what it is. I know because I asked her when the company sent me a copy of her invoice.
Graham Heating and Air Conditioning of Largo Florida preys on customers.
Get your qupte upfront so you don't get forced into paying an outrageus bill. At most my Mom should have paid $1500 (and that's on the high end). Now my Mom is stuck with a $3845 bill. She is currently in tears and will be making payments for the next 2 years to pay off this scam.
I had an A/C come out on 09-21-17 and Albert did a whole system check on the A/C and purifier unit in the attic spent about an hour and a half here advised the act was fine and the purifier filter was good alone with the UV lights a full 30 count inspection.Then a few days later Peter from Graham Heating and A/C shows up to do his semi annual inspection and says the UV lights need replaced costs $400 and that the blue unit to the Fremont air conditioner needs replaced that it's rusting out.He also said the duct system in the attic to the purifying unit needs redone costs $2300 for everything.This not the first time they having been coming to my house to service the Carrier air conditioner for service for 7 years now and every time they come out it's the air filter needs replaced cost $120 or the UV lights need replaced costs $400. They were cancelled by me on 09-28-17 and I went with A/C who is honest and dependable and responds immediately,either the same day or the following and gives much lower discounts on the air filter and UV tubes.
By the way you can purchase the air filter unit for The purifier unit for only $36 online and 2 replacement UV tubes for $138 online( there costs $400). Every time Graham comes out they give you the advice that something else needs done or replaced in order to make their commission and doesn't take No for answer saying that they will call the Owner,Mike and give me a discount.When I called Graham and spoke to Mike about the incident he had know knowledge as to what was going on,I think the phone call from Peter to Mike never happened.I called Mike and complained the following day that his technician had left the panel screws to the UV lights stripped and the 2 UV lights in th cabinet were secured with duct tape not attached with screws like they were suppose to be.Reference your question as to the use of my credit card yes I have used several times in past inspections by Graham A/C but not this time because I refused service from Peter who said he would even finance the $2300 and install the 2 UV tubes for free.
I received a call from Grahan Heating & Air and spoke to a woman who was polite and said the company was offering a special for checkup on units for $39.95, normally, it is almost $100. She went through a detailed list of everything the technician would do including a reusable filter, cleaning out the system with special products, etc, it all sounded ok so I set up an appointment with them. When the technician arrived, he wanted to reschedule because the building superintendent was at lunch and he needed to get on the roof. I asked if he could do all the other things, like change the filters, etc. first until the supervisor returned. He said. "No", as he liked to start at the top and go in an order. I becMe suspicious. I was able to contact a board member who had a key so the technician (Peter) , board member, and my husband went on the roof. Evidently the Air conditioning unit was fine. When they came down to the apt., he looked at the furnace. I was in the other room and he was quoting prices of $8000 to my husband for a 14 seer unit that they only had 2 left and then the ones that are coming out soon will be a 16 seer that would be $12,000. I had no idea what he was talking about . He looked at the furnace and I told him I sometimes smell a gas smell in that closet. He said the furnace was not working and no heat was coming out and we needed a new unit. Then he proceeded to tell me about the 14 and 16 seer units and we needed one right away because ours was dangerous. I said to Peter to just do what we hired him to do that day because we were not in a position to mKe a quick decision without consulting our 90 year old aunt. "She lives with you", he said. I told him she did and we are not spending her $ or ours until we discuss this further. So I said please just give us the new filter etc. He said goodbye because he didn't want to be responsible for any work done on it that wasn't safe and would make him liable and he wasn't charging us and said good bye and ran out the door. Beware of being conned by this company. We have someone else coming who is trustworthy coming to check out the unit.
My elderly, confused father received a phone call from a salesman from this company offering a inspection for $39.95. The small AC unit for his bedroom had not been putting out enough cool air so he said OK. He told me he made an appointment for someone to come out when I was there without telling me it was a telemarketer.
The salesman was almost an hour late so I left before he arrived. I told my 86 year-old father not to sign anything or give him any money and just get an estimate. Later that day he told me they needed to get a part and did not give him an estimate. 3 days later I came home to find him crying with a bill in his hand for $3755. Apparently the first day the salesman told him he needed all kinds of unnecessary work which he refused. He thought he just needed a part replaced. He asked my father for a credit card and asked him to sign a work order. My father signed it without looking at it becasue he is trusting and confused. The salesman then put in UV lights before he left the house that my father told him he did not want.
When the repairman came out a few days later, he replaced a valve and told him that was all that was wrong with the system. My father then saw the paperwork and saw what he had been charged.
The bill is not itemized but shows they charged him for a lifetime warranty among other unwanted services. I called the company immediately to speak with the owner but he refused the conversation.
I filed a report withthe BBB. The compant response was that children should stay out of their parent's business.
Graham Heating & Air Conditioning Reviews
So they cold called my Mom and set up an appointment to clean out the ducts in her house. They originaly told her it would be a couple of hundred dollars. My Mom has a 1400 square foot house. Normal estimates for duct cleaning of a 1500 Sq Ft house are between $300-500 dollars. My Mom was charged $2160!!!!!
Then they scared my Mom and convinced her that she needed a dual UV system to kill bacteria. My Mom does not have respiratory problems but they scared her so much that she agreed. Online searches reveal pricing for a system as $350-$800. My Mom was charged $1595!!!!
I called the company and got a copy of her invoice. I asked for the copy of the initial estimate and the company didn't provide one!!! They only do the work and provide a whopping bill at the end. At this point it looks like my Mom signed for the work and the invoice was filled in later. The men doing the work demanded my Mom pay with her credit card.
I had called my Mom when the technicians were at her house and had asked her how much the duct cleaning was going to cost. She said a couple of hundred dollars. This was on Friday. On Monday I looked at my Mom's credit card statement online and saw a charge for $3845!!!!
This company scams single ladies and scares them into paying the bill! My Mom gets $3000 a month from my Dad's pension. She never would have signed up for something this expensive. Nor would she have bought a UV system. She doesn't even know what it is. I know because I asked her when the company sent me a copy of her invoice.
Graham Heating and Air Conditioning of Largo Florida preys on customers.
Get your qupte upfront so you don't get forced into paying an outrageus bill. At most my Mom should have paid $1500 (and that's on the high end). Now my Mom is stuck with a $3845 bill. She is currently in tears and will be making payments for the next 2 years to pay off this scam.
I had an A/C come out on 09-21-17 and Albert did a whole system check on the A/C and purifier unit in the attic spent about an hour and a half here advised the act was fine and the purifier filter was good alone with the UV lights a full 30 count inspection.Then a few days later Peter from Graham Heating and A/C shows up to do his semi annual inspection and says the UV lights need replaced costs $400 and that the blue unit to the Fremont air conditioner needs replaced that it's rusting out.He also said the duct system in the attic to the purifying unit needs redone costs $2300 for everything.This not the first time they having been coming to my house to service the Carrier air conditioner for service for 7 years now and every time they come out it's the air filter needs replaced cost $120 or the UV lights need replaced costs $400. They were cancelled by me on 09-28-17 and I went with A/C who is honest and dependable and responds immediately,either the same day or the following and gives much lower discounts on the air filter and UV tubes.
By the way you can purchase the air filter unit for The purifier unit for only $36 online and 2 replacement UV tubes for $138 online( there costs $400). Every time Graham comes out they give you the advice that something else needs done or replaced in order to make their commission and doesn't take No for answer saying that they will call the Owner,Mike and give me a discount.When I called Graham and spoke to Mike about the incident he had know knowledge as to what was going on,I think the phone call from Peter to Mike never happened.I called Mike and complained the following day that his technician had left the panel screws to the UV lights stripped and the 2 UV lights in th cabinet were secured with duct tape not attached with screws like they were suppose to be.Reference your question as to the use of my credit card yes I have used several times in past inspections by Graham A/C but not this time because I refused service from Peter who said he would even finance the $2300 and install the 2 UV tubes for free.
I received a call from Grahan Heating & Air and spoke to a woman who was polite and said the company was offering a special for checkup on units for $39.95, normally, it is almost $100. She went through a detailed list of everything the technician would do including a reusable filter, cleaning out the system with special products, etc, it all sounded ok so I set up an appointment with them. When the technician arrived, he wanted to reschedule because the building superintendent was at lunch and he needed to get on the roof. I asked if he could do all the other things, like change the filters, etc. first until the supervisor returned. He said. "No", as he liked to start at the top and go in an order. I becMe suspicious. I was able to contact a board member who had a key so the technician (Peter) , board member, and my husband went on the roof. Evidently the Air conditioning unit was fine. When they came down to the apt., he looked at the furnace. I was in the other room and he was quoting prices of $8000 to my husband for a 14 seer unit that they only had 2 left and then the ones that are coming out soon will be a 16 seer that would be $12,000. I had no idea what he was talking about . He looked at the furnace and I told him I sometimes smell a gas smell in that closet. He said the furnace was not working and no heat was coming out and we needed a new unit. Then he proceeded to tell me about the 14 and 16 seer units and we needed one right away because ours was dangerous. I said to Peter to just do what we hired him to do that day because we were not in a position to mKe a quick decision without consulting our 90 year old aunt. "She lives with you", he said. I told him she did and we are not spending her $ or ours until we discuss this further. So I said please just give us the new filter etc. He said goodbye because he didn't want to be responsible for any work done on it that wasn't safe and would make him liable and he wasn't charging us and said good bye and ran out the door. Beware of being conned by this company. We have someone else coming who is trustworthy coming to check out the unit.
We wre unfortunate victims of these scammers.
My elderly, confused father received a phone call from a salesman from this company offering a inspection for $39.95. The small AC unit for his bedroom had not been putting out enough cool air so he said OK. He told me he made an appointment for someone to come out when I was there without telling me it was a telemarketer.
The salesman was almost an hour late so I left before he arrived. I told my 86 year-old father not to sign anything or give him any money and just get an estimate. Later that day he told me they needed to get a part and did not give him an estimate. 3 days later I came home to find him crying with a bill in his hand for $3755. Apparently the first day the salesman told him he needed all kinds of unnecessary work which he refused. He thought he just needed a part replaced. He asked my father for a credit card and asked him to sign a work order. My father signed it without looking at it becasue he is trusting and confused. The salesman then put in UV lights before he left the house that my father told him he did not want.
When the repairman came out a few days later, he replaced a valve and told him that was all that was wrong with the system. My father then saw the paperwork and saw what he had been charged.
The bill is not itemized but shows they charged him for a lifetime warranty among other unwanted services. I called the company immediately to speak with the owner but he refused the conversation.
I filed a report withthe BBB. The compant response was that children should stay out of their parent's business.
The Attorney General is investigating.