We purchased a used car from this local dealer. This car was a gift to our granddaughter. The vehicle was advertised as "good" and included a CARFAX report that indicated a one owner car and a full history of maintenance to the vehicle. Vehicle had 80,000 miles on the clock. The car had current inspection documentation in accordance with PA Vehicle Code.
Subsequent to our purchase, the car would not start after the first week. Battery was dead and it was the wrong battery for the car. We replaced the 12-volt battery. Since then, the car will not start every three weeks. There appears to be a parasitic drain of charge from the battery. After another repair that included replacing the ignition switch, the battery still loses a charge every three weeks.
We then took the car to the manufacturer's car dealer for a two-day full diagnostic evaluation of the electrical system of the vehicle. This was an expensive diagnostic procedure at $175 per hour. The dealer could not find the problem. It is inconceivable that this problem just magically appeared right after we purchased the vehicle. Someone is lying.
Frustrated, we contacted Good Value Cars Inc. Our official written complaint is someone hid this information from us, either the original owner, CARFAX or Good Value Cars Inc. We indicated that a fraudulent business practice lawsuit would follow if we did not hear back from Good Value Cars Inc to discuss the situation. The owner of Good Value Cars Inc did not respond to our formal letter of complaint.
Bottom line: We are going to pursue legal action and strongly recommend that no one considers this dealer as honest and trustworthy. The legal action will include investigations into the original owner’s records, the CARFAX report provided (was it modified?) and business practices of Good Value Cars Inc.
Good Value Cars Inc Reviews
We purchased a used car from this local dealer. This car was a gift to our granddaughter. The vehicle was advertised as "good" and included a CARFAX report that indicated a one owner car and a full history of maintenance to the vehicle. Vehicle had 80,000 miles on the clock. The car had current inspection documentation in accordance with PA Vehicle Code.
Subsequent to our purchase, the car would not start after the first week. Battery was dead and it was the wrong battery for the car. We replaced the 12-volt battery. Since then, the car will not start every three weeks. There appears to be a parasitic drain of charge from the battery. After another repair that included replacing the ignition switch, the battery still loses a charge every three weeks.
We then took the car to the manufacturer's car dealer for a two-day full diagnostic evaluation of the electrical system of the vehicle. This was an expensive diagnostic procedure at $175 per hour. The dealer could not find the problem. It is inconceivable that this problem just magically appeared right after we purchased the vehicle. Someone is lying.
Frustrated, we contacted Good Value Cars Inc. Our official written complaint is someone hid this information from us, either the original owner, CARFAX or Good Value Cars Inc. We indicated that a fraudulent business practice lawsuit would follow if we did not hear back from Good Value Cars Inc to discuss the situation. The owner of Good Value Cars Inc did not respond to our formal letter of complaint.
Bottom line: We are going to pursue legal action and strongly recommend that no one considers this dealer as honest and trustworthy. The legal action will include investigations into the original owner’s records, the CARFAX report provided (was it modified?) and business practices of Good Value Cars Inc.