Your voice has a chance to be heard now! scamion.com - we bring changes together.

report scam

Genuine Grace Salon


Country United States
State Iowa
City Hiawatha
Address 1200 N Center Point Road
Phone 1 319-538-2066

Genuine Grace Salon Reviews

  • Jan 24, 2020

Horrific

Miranda Zerba is the worst hair stylist I have ever been to. I took my little girl for a haircut. She told me that she had many years of working with children.

I told her to just trim my daughter's hair and give her some bangs, of course my little girl is 6 so she can't sit still. Miranda kept yelling at my little girl to sit still. I did not appreciate that. I told her to not yell at my daughter. She stopped yelling but kept making grunts and faces. I found this to be very unprofessional. She wanted to charge me $35.00, I told her I have never paid more than $15.00 for a child's haircut. I had to pay her the $35.00 because she already cut my daughter's hair. I am disgusted with her service and attitude. I do not recommend her. If I could give her a zero, I would.

By the way the name of the salon is not Genuine Grace, it's Luxe salon in Hiawatha, IA.

Worst person that I have ever gone too. Please do not waste your time or money.

  • Nov 16, 2018

I did alot of research to find a salon that was an expert on hair color. I read many reviews on the internet and facebook and found Miranda Zerba. This is the biggest regret of my life.

I wanted my hair lightned and also to get a few highlights. I took a picture so Miranda would have an idea of what I wanted. She barely took a look at the picture and said "don't worry honey, I'm an expert and your hair will look terrific when I'm done" (NO IT DID NOT). She started to mix the color and then I heard her asking I can only assume was another hair stylist which level she should use. They started to go back and forth on the level, one said 10 the other said 12. I have no idea what these levels mean, but it was making me nervous. When Miranda returned with the hair color mixture I asked her if she knew exactly what she was doing, she reassured me. She applied the haircolor mixture on my hair and when she was done, my scalp started to burn. I told her it was burning and she said it was normal. I told her NO IT IS NOT, I'VE HAD MY HAIR DONE BEFORE AND MY SCALP HAS NEVER BURNED!

After about 5 minutes I couldn't take it anymore and I asked her to remove it and wash my hair. My scalp was on fire. She did as I told her but she kept telling me it was normal if I wanted the color I requested. Miranda made me feel like I did something wrong and not her. After she washed my hair and took me back to the station, my hair was ORANGE. I was so freaking mad. I told her I look like a clown. She said I'll tone it down. I said you better do something because I am not going to work with Orange hair. She put something else on it, it changed the Orange color a bit, but it was still Orange. At that point I just told her to leave it and I would go somewhere else to get it fixed.

MIRANDA NEVER SAID SORRY FOR THE MISTAKE, SHE EVEN WANTED TO CHARGE ME $147. I TOLD HER I WASN'T PAYING HER ANYTHING. SHE THEN TOLD ME "I'LL DISCOUNT IT TO $75.00" I TOLD HER I WASN'T PAYING FOR ANYTHING AND LEFT.

MY HAIR WAS WET AND ORANGE, I FELT LIKE A FREAKING CLOWN.

MIRANDA IS WORTHLESS. SHE DOESN'T HAVE A CLUE TO WHAT SHE IS DOING. ON THE WEBSITE SHE CLAIMS THAT SHE HAS BEEN DOING HAIR FOR OVER 7 YEARS. BULLSHIT, IF SHE HAS TO ASK SOMEONE ELSE WHAT TO USE, SHE OBVIOUSLY DOESN'T KNOW WHAT SHE IS DOING.

I EVEN CONTACTED THE OWNER OF THE SHOP AND SHE TOLD ME THAT THEY RENT THEIR CHAIRS OUT. THEY HAVE NO CONTROL OVER WHAT THE HAIR STYLIST DO. THE NAME OF THE SALON IS LUXE SALON IN HIAWATHA, IOWA. DO NOT GO THERE.

I went to Miranda Facebook page and put a review, but she took it down. It doesn't surprise me.

DO NOT GO TO MIRANDA ZERBA - GENUINE GRACE SALON 1200 CENTER POINT RD, HIWATHA IA. SHE IS WORTHLESS AND SHE WILL MESS UP YOUR HAIR. WHAT A JOKE MIRANDA IS.

Amanda - Cedar Rapids, Iowa

  • Nov 8, 2018

I contacted Miranda upon reading many positive reviews. I had a terrible time trying to find the salon, Miranda said the salon name was Genuine Grace and I drove up and down the street and could not locate it. I called her and she then told me the name is Luxe Salon. Not a good start.

I explained to her exactly what I wanted done with my hair and the color. Needless to say when she was done, the color on my hair was horrible. I asked for a dirty blonde color and my hair looked purple. I was so upset because I even brought a picture. She did not offer to fix it which was so disappointing.

I was very specific on my haircut that I did not want layers and she put layers on my hair. I am terribly disgusted with the service. During the time I was there all she did was talk about her kids non-stop. I coulnd't wait to get out of there.

She charged me $187.00 and offered no discount for the mistakes she made. I DO NOT RECOMMEND THIS PERSON, SHE IS UNPROFESSIONAL AND DOES NOT KNOW WHAT SHE IS DOING. Don't make the mistake that I did and go to her, you will waste your time and your money.

Write a Review about Genuine Grace Salon